Broadcast Overwatch Specialist

NEP Group; Stamford (CT); On-site; USD 110,000 - 140,000; Full time

Job summary

NEP Group Stamford, CT seeks a Broadcast Overwatch Specialist to lead on-site teams, monitor live broadcasts, and coordinate cross-functional operations for major events. The role focuses on maintaining broadcast integrity, vendor coordination, and timely client updates during productions.

Ideal candidates have 5+ years in TV production tech with supervisory experience, a strong electronics background, and willingness to travel for NEP events.

Qualifications

• Must reside in Stamford, CT or relocate.
• Engineering/ electronics background preferred.
• Valid US Passport required.
• 5+ years in TV production tech with managerial experience.
• Experience with major TV networks tech.
• Supervisory experience including project coordination.
• Willingness to travel to NEP events.

Responsibilities

• Lead on-site Technical Managers and staffing for events.
• Monitor live broadcast operations and transmission systems.
• Coordinate cross-functional teams during live events.
• Serve as primary client communication point and update on issues.
• Support REMI team readiness prior to live productions.
• Lead incident response and post-incident reporting.
• Develop and maintain standard operating procedures with the manager.
• Maintain documentation, schematics, and as-built drawings.
• Coordinate with NEP datacenter engineers and remote engineers.
• Collaborate with clients and external vendors on requirements.
• Complete technical reports to ensure equipment needs are met.

Skills

Television tech

Staff supervision

Incident response

Client communication

Live production

Education

B.S. in Engineering

Tools

Broadcast equipment

Remote engineering

Monitoring tools

Job description

Bring great content—and your career—to life at NEP.

You may be an industry pro ready for your next move, or just starting to think about your career. Either way, NEP offers exciting career opportunities.

If you're not familiar with our name, you’ve probably seen our work—on stage, on screen, or on the field. For more than four decades, we’ve supported our customers in delivering the world’s most-watched live sports, entertainment, corporate and news broadcasts and events.

Want to find out more? Read on for why we think NEP is a great place to work

With operations in more than 20 countries, NEP offers employees opportunities to support live productions happening in every corner of the world, onsite at event venues or from one of our connected facilities.

We bring thousands of events and productions to life worldwide for our customers—and their thousands (sometimes even millions) of fans and audiences—every year. Each event is supported by skilled teams behind the scenes, including the employees of NEP.

Be Part Of a Diverse, Multicultural Team

We strive to bring people together with diverse experiences and perspectives. Whether part of our shared services, sales, customer service, operations, or engineering teams, NEPprovides opportunities to collaborate across cultures and backgrounds.

NEP's software and design teams build the tools, platforms, and systems that power live production at global scale. From front-end interfaces and back-end infrastructure to systems architecture and graphic design, this team keeps our technology ahead of the curve. If you solve complex problems through code or design, there's a place for you here.

Roles include: Front End Developer, Back End Developer, Solutions Architect, Graphic Designer, Systems Configuration

You might not know our name, but you’ve probably seen our work – on stage, on screen or on the field. Our technology solutions and unique Global Production Ecosystem empower content creators and rights holders to tell their stories in breakthrough ways. We’ve supported some of the world’s most watched productions and live events in sports, entertainment, concerts, festivals, film, TV and more. For over 40 years our clients have trusted us to deliver live production, live events, and virtual production solutions for them, anytime, anywhere. Put simply, we bring content to life.

In this role the Broadcast Overwatch Specialist is responsible for the continuous monitoring, coordination, and operational oversight of live broadcast systems and services at the MLS facilities located in Stamford, Connecticut. This role ensures the integrity, availability, and quality of broadcast operations by providing real-time situational awareness, managing operational incidents, coordinating cross-functional response efforts, and ensuring seamless delivery of full production and REMI broadcast content. The Broadcast Overwatch Specialist provides leadership and oversight to on-site Technical Managers, ensuring consistent execution of operational standards. As the primary operational liaison, this role serves as the main point of contact for client communications, providing timely updates, coordinating responses to operational and technical issues.

• Manage and provide leadership to on-site Technical Managers, ensuring operational consistency, technical readiness, and staffing coordination.
• Monitor live broadcast operations, transmission systems, and supporting infrastructure to identify, assess, and respond to issues.
• Serve as the primary operational point of contact during live events, coordinating technical teams, engineering, production, and external partners as required.
• Act as the primary point of contact for client communications, providing operational updates, communicating service impacts, coordinating incident response, and ensuring timely resolution of client concerns.
• Support the REMI team check-in process, verifying connectivity, equipment readiness, staffing, communication paths, and operational preparedness prior to live productions.
• Quickly lead incident response activities, including issue identification, escalation, communication, resolution tracking, and post-incident reporting.
• Work closely with the Broadcast Overwatch Manager to develop and maintain standard operating procedures (SOPs), incident response plans.
• Maintain documentation, schematics, and as-built drawings.
• Coordinate with NEP datacenter engineers and remote engineers to integrate systems, troubleshoot issues, and optimize live broadcast infrastructure.
• Collaborate with client staff and external vendors to coordinate equipment, workflows, and technical requirements.
• Complete technical reports to ensure equipment needs/issues are met and resolved.
• Coordinate equipment needs by working closely with clients, operators, and managers.

Position Requirements:

• Must reside in or be willing to relocate to Stamford, Connecticut.
• Technical or B.S./Electronics field or Engineering preferred, however various combinations of education and experience will be considered.
• Valid US Passport is required.
• 5+ years of experience working in television production technology with progressive managerial responsibility.
• Demonstrated knowledge of technology, equipment, facilities, and production for major commercial and cable television networks.
• Supervisory experience required; including project coordination, sales support, and other related activity.
• Ability to interface with clients and provide a high level of service and support.
• Must be willing and able to travel to NEP’s events as scheduled.

Note

The job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individual with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.