Sr Systems Engineer

daveandbusters; Coppell (TX); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Discounts on food and games

PTO with tenure-based increases

Paid company holidays & floating days

Medical, dental, vision

Job summary

Dave & Buster's is hiring a Sr Systems Engineer to design, implement, and maintain Windows-based infrastructure on physical servers and Nutanix hardware with strong networking experience.

You will manage certificate lifecycles, support on-prem and cloud (Azure) environments, and work with cross-functional teams to meet business needs. A 24/7 on-call rotation is required.

Qualifications

• Bachelor's or Master's degree in Computer Science, Information Systems, or a related field.
• 10+ years of experience in server administration and/or engineering.
• Strong certificate management experience.
• Minimum of 3 years of experience in systems engineering focusing on Windows OS, Nutanix HW, networking, and HCI.
• Experience with Microsoft Azure IAAS and PAAS.
• Experience with Server OS 2012R2, 2016, 2019, 2022.
• Active Directory, DNS, DHCP, and Group Policy knowledge.
• Hyper-V 2012R2-2019 with Clustering and Replication.

Responsibilities

• Design, implement, and maintain complex Windows-based systems and infrastructure.
• Manage certificate lifecycle and security posture.
• Collaborate with engineers to meet business requirements and ensure reliability.
• Ensure security, stability, and scalability of on-premises and hybrid environments.
• Troubleshoot and reduce downtime; optimize performance and capacity.
• Create and maintain technical docs and SOPs.
• Stay current with Windows, Nutanix, and networking trends.
• Willingness to participate in 24/7 on-call rotation.

Skills

Windows OS

Nutanix HW

Networking

Active Directory

DNS

DHCP

Group Policy

Hyper-V

Azure IAAS/PAAS

SFTP

PowerShell

Python

Scripting & Automation

On-call support

Education

Bachelor's degree

Master's degree

Tools

VMM/Clustering

Storage virtualization

Job description

We are seeking a highly skilled and experienced Sr Systems Engineer to join our IT team. The Sr Systems Engineer will be responsible for designing, implementing, and maintaining complex systems and infrastructure using exclusively Windows OS on physical servers and Nutanix HW, with networking experience. The ideal candidate will have a strong technical background in Windows OS, Nutanix hardware, and networking, as well as excellent problem-solving skills and the ability to work independently and as part of a team. Additionally, the candidate must be willing to be part of a 24/7 on-call rotation to handle off-hour issues.

Responsibilities:

• Design, implement, and maintain complex systems and infrastructure using exclusively Windows OS on physical servers and Nutanix HW, with networking experience.
• Deep experience with certificate management.
• Strong experience with On-Prem Datacenters and cloud computing (Azure preferred).
• Collaborate with other engineers and stakeholders to identify requirements and design solutions that meet business needs.
• Ensure system and infrastructure security, stability, and scalability using industry best practices and standards.
• Perform system and infrastructure troubleshooting and problem-solving to minimize downtime and ensure optimal performance.
• Monitor system and infrastructure performance and identify opportunities for improvement to enhance operational efficiency and effectiveness.
• Develop and maintain technical documentation and standard operating procedures to ensure consistency and scalability.
• Stay up-to-date with industry trends and advancements in Windows OS, Nutanix hardware, and networking.
• Experience with virtualization, networking, and storage technologies, as well as cloud-based solutions.
• Knowledge of scripting and automation tools such as PowerShell, Python, etc.
• Excellent problem-solving skills and attention to detail, with a focus on minimizing downtime and ensuring optimal performance.
• Strong communication and collaboration skills, with the ability to work independently and as part of a team.
• Willingness to be part of a 24/7 on-call rotation to handle off-hour issues.

Required:

• Bachelor's or Master's degree in Computer Science, Information Systems, or a related field.
• 10+ years of experience in server administration and/or engineering.
• Strong certificate management experience.
• Minimum of 3 years of experience in systems engineering or a related field, with a focus on Windows OS, Nutanix HW, networking, and HCI.
• Strong technical skills in systems design, implementation, and maintenance, with a focus on Windows OS, Nutanix HW, networking, and HCI.
• Microsoft Azure IAAS and PAAS experience.
• Demonstrated experience with Server OS 2012R2, 2016, 2019 and 2022.
• Demonstrated knowledge of Active Directory, DNS, DHCP and Group Policy.
• Demonstrated knowledge and experience with Microsoft HyperV 2012R2-2019 running Clustering and Replication.
• Demonstrated knowledge of SFTP across different platforms.
• Experience with virtualization, networking, and storage technologies, as well as cloud-based solutions.
• Knowledge of scripting and automation tools such as PowerShell.
• Demonstrated experience of Tier3 and Tier4 troubleshooting skills.
• Excellent problem-solving skills and attention to detail, with a focus on minimizing downtime and ensuring optimal performance.
• Strong communication and collaboration skills, with the ability to work independently and as part of a team.
• Ability to identify complex problems, document, and clearly articulate option of resolution including risk, supportability, and analyses for total systems; translate customer requirements into hardware/software specifications.
• Experience performing systems integration, verification, and validation, and evaluate alternatives including risk, supportability, and analyses for total systems; translate customer requirements into hardware/software specifications.
• Strong customer service skills.
• Willingness to be part of a 24/7 on-call rotation to handle off-hour issues.

Desired:

• Good Networking Skills for VPN, Switches and Phones.
• 8x8 (or other UCaaS) Phone systems.
• PDU/UPS knowledge and requirements.
• WiFi and Access point (Arista and Mist experience preferred) knowledge and troubleshooting.
• Dell VRTX experience or another similar blade knowledge.
• 3 years of experience with Nutanix HW, AHS and HCI.
• Retail Entertainment or Food & Beverage industry experience.

WHAT'S IN IT FOR ME?:

Dave & Buster's is an imaginative and dynamic company dedicated to creating innovative entertainment experiences that bring joy, laughter, and excitement to people of all ages. Our mission is to foster a culture of fun and creativity, and we take pride in our commitment to delivering memorable and unique entertainment solutions.

• Exclusive discounts on food and games at D&B & Main Event.
• Paid Time Off (PTO) that increases with tenure.
• 10 Company Holidays (Including your Birthday) & 2 Floating Holidays per year.
• Medical, dental, vision.