Sr. Surgical Scheduler Gastro Mesa

HonorHealth; Mesa (AZ); On-site; USD 52,000 - 66,000; Full time

Job summary

HonorHealth in Mesa, AZ is seeking a SR Scheduler-Surgical to be the first point of contact for patients and to schedule surgeries and related high-level procedures. You will prepare patients for preoperative procedures, coordinate operating rooms, and gather essential financial and insurance information.

This role requires 1 year of healthcare scheduling/clerical experience with ICD-10 and CPT coding, plus strong customer service and data-entry skills. Hours are Mon-Fri, days.

Qualifications

• 1 year of related experience in healthcare scheduling/clerical with ICD-10 and CPT coding.
• 2–3 years' experience as a scheduler in the healthcare field.
• Operating room data entry/management experience preferred.

Responsibilities

• Schedules surgeries and high level procedures according to physician privileges and scheduling rules.
• Registers patients and collects demographic, medical and financial information for coordination and billing.
• Verifies resources and coordinates surgery/procedure schedules with anesthesia and OR teams.

Skills

Healthcare scheduling

ICD-10/CPT coding

Data entry

Education

Associate's Degree in related healthcare field

High School Diploma or GED

Tools

Electronic Health Records (EHR)

Job description

Primary City/State:

Medical Office Building - 10238 E Hampton Ave Mesa, AZ 85209

Category:

Patient Services

Shift:

Day

Department:

Gastroenterology-East Mesa

* The Mesa Gastro Clinic is located at 10238 E. Hampton Ave, Mesa, AZ 85209

* The hours are Monday-Friday from 8:00 AM to 4:30 PM

Great care starts with great people. (Like you.)

At HonorHealth, you'll find something special. From humble beginnings in 1927 to one of Arizona's largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most - caring for the health and well-being of people and communities across the greater Phoenix area.

Responsibilities:

Job Summary
A SR Scheduler-Surgical acts as first point of contact to all customers and is responsible for all areas of departmental activities including scheduling of new and established appointments for various high level medical, radiology and surgical procedures. This job will help prepare and educate patients for their preoperative procedures, coordinates procedure/operating rooms, schedules of specialists/surgeons, and assistants needed for the procedure. Gathers and records financial and insurance information. Performs a variety of diversified administrative duties for the department as requested and consistently demonstrates positive customer service skills.
Essential Functions

• Schedules surgeries and high level procedures according to procedure and knowledge of physician privileges, block times (when appropriate), acquiring pertinent patient data, and verification of physician requests. May identify variances, opportunities and addresses areas of concern to ensure appropriate and accurate charging for surgical services. May post and process surgical charges, including the utilization of materials, supplies and implantable devices (and related regulatory information) into the designated computer system as necessary to remain within hospital guidelines and performs journaling by entering/transcribing data as needed.
• Registers patients, gathers demographic, medical and financial information critical to overall patient care and reimbursement. Determines insurance coverage and obtains prior approval for preoperative testing to comply with payor contract requirements avoiding non-compliant penalties to patient, hospital and physicians. Contacts appropriate surgical patients to schedule preoperative classes, education, and testing appointments (if applicable). Processes pre-registration accounts 24 - 48 hours prior to patient's admission and initiates patient's medical record. Distributes registration documents to appropriate staff/department. Obtains signatures for patient medical authorization and financial responsibility.
• Verifies material resources, instruments, and equipment are available to provide optimal physician and patient care.
  Provides coordination and information to all disciplines and departments to ensure efficient and effective workflow. Coordinates surgery and procedures schedule with appropriate department/anesthesia office according to departmental guidelines. Runs daily reports to meet the defined needs of the management team, such as charge audit and charge capture reports, etc. Performs other duties as assigned.

Education

• Associate's Degree in related healthcare field. Medical terminology with specialization in operating room and or central supply - Preferred
• High School Diploma or GED - Required

Experience

• 1 year of related experience in healthcare related scheduling/clerical with ICD10, CPT coding and knowledge of health care plan requirements - Required
• 2 years 2 to 3 years' experience as a scheduler in the healthcare field - Preferred
• Other Operating Room experience preferred. Previous data entry/data management experience - Preferred

Licenses and Certifications

• May require completion of medical terminology class within 6 months of hire - Required

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