Senior - Surgical Scheduler Cath Lab

10 John C. Lincoln Medical Center; Scottsdale (AZ); On-site; USD 30,000 - 47,000; Full time

Job summary

HonorHealth's Shea Medical Center in Scottsdale, AZ is seeking a Senior Scheduler-Surgical to act as the first point of contact and coordinate scheduling for high-level medical, radiology, and surgical procedures. You will educate patients before procedures, gather essential data, and ensure accurate charging and reimbursement through meticulous scheduling and coordination.

The role requires 1 year of healthcare scheduling/clerical experience with ICD-10 and CPT coding, with 2–3 years preferred.

Qualifications

• High School Diploma or GED is required.
• Associates degree in a related healthcare field is preferred.
• 1 year of healthcare scheduling/clerical experience with ICD-10 and CPT coding is required.
• 2–3 years of scheduling experience in healthcare is preferred.
• Knowledge of health care plan requirements is preferred.
• Other Operating Room experience or data entry experience is preferred.

Responsibilities

• Schedules surgeries and high‑level procedures with physician privileges, block times, and staff.
• Educates and prepares patients for preoperative procedures.
• Gathers and records demographic, medical, and financial information for patient care and reimbursement.
• Verifies insurance coverage and obtains preauthorization for preoperative testing.
• Registers patients and collects signatures for medical authorization and financial responsibility.
• Coordinates surgery and procedure schedules with anesthesia and other departments per guidelines.
• Runs daily reports for charge audits and charge capture as required.

Skills

Surgical scheduling

ICD-10 & CPT coding

Patient data gathering

Insurance preauthorization

Education

High School Diploma or GED

Associates in related healthcare field

Job description

Primary City/State:

Shea Medical Center - 9003 E Shea Blvd Scottsdale, AZ 85260

Category:

Patient Services

Shift:

Day

Department:

Cardiac Catheterization Lab

Work Schedule:

Monday - Friday; 7:30am - 4:00pm

Location:

E. Shea Blvd @ N. 92nd

Great care starts with great people. (Like you.)

At HonorHealth, you'll find something special. From humble beginnings in 1927 to one of Arizona's largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most - caring for the health and well-being of people and communities across the greater Phoenix area.

Responsibilities:

A SR Scheduler-Surgical acts as first point of contact to all customers and is responsible for all areas of departmental activities including scheduling of new and established appointments for various high level medical, radiology and surgical procedures. This job will help prepare and educate patients for their preoperative procedures, coordinates procedure/operating rooms, schedules of specialists/surgeons, and assistants needed for the procedure. Gathers and records financial and insurance information. Performs a variety of diversified administrative duties for the department as requested and consistently demonstrates positive customer service skills.

ESSENTIAL FUNCTIONS

Schedules surgeries and high level procedures according to procedure and knowledge of physician privileges, block times (when appropriate), acquiring pertinent patient data, and verification of physician requests.

May identify variances, opportunities and addresses areas of concern to ensure appropriate and accurate charging for surgical services.

May post and process surgical charges, including the utilization of materials, supplies and implantable devices (and related regulatory information) into the designated computer system as necessary to remain within hospital guidelines and performs journaling by entering/transcribing data as needed.

Registers patients, gathers demographic, medical and financial information critical to overall patient care and reimbursement.

Determines insurance coverage and obtains prior approval for preoperative testing to comply with payor contract requirements avoiding non-compliant penalties to patient, hospital and physicians.

Contacts appropriate surgical patients to schedule preoperative classes, education, and testing appointments (if applicable).

Processes pre-registration accounts 24 - 48 hours prior to patient's admission and initiates patient's medical record. Distributes registration documents to appropriate staff/department. Obtains signatures for patient medical authorization and financial responsibility.

Verifies material resources, instruments, and equipment are available to provide optimal physician and patient care.

Provides coordination and information to all disciplines and departments to ensure efficient and effective workflow. Coordinates surgery and procedures schedule with appropriate department/anesthesia office according to departmental guidelines.

Runs daily reports to meet the defined needs of the management team, such as charge audit and charge capture reports, etc. Performs other duties as assigned.

EDUCATION

High School Diploma or GED Required

Associates in related healthcare field. Medical terminology with specialization in operating room and or central supply Preferred

EXPERIENCE

1 year of related experience in healthcare related scheduling/clerical with ICD10, CPT coding and knowledge of health care plan requirements Required

2 years 2 to 3 years' experience as a scheduler in the healthcare field Preferred

Other Operating Room experience preferred. Previous data entry/data management experience Preferred

LICENSE AND CERTIFICATIONS

May require completion of medical terminology class within 6 months of hire 180 Days Required

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