Sr Supv Operations

National Grid; Hopedale (MA); On-site; USD 131,000 - 159,000; Full time

Job summary

National Grid in Massachusetts seeks a Senior Supervisor for the Electric Overhead Department. This on-site role oversees daily operations, ensuring safety, reliability, and regulatory compliance of the overhead distribution system while coordinating field personnel and responding to outages.

Responsibilities include scheduling, safety training, budgeting, stakeholder relations, and process improvements. A CDL is preferred, and the position offers a clear career path within the department.

Qualifications

• 5 to 7 years of Distribution Overhead Line experience required.
• Bachelor's degree preferred in a related area.
• Ability to read, interpret, understand, and translate OH and UG one-line diagrams during normal and emergency situations is required.
• Ability to respond to Overhead, Underground and Sub Station related outages is required.
• Ability and knowledge to develop standard operating procedures for field personnel to perform Overhead and Underground electric work and connections on energized distribution/transmission facilities is preferred.
• Must have or possess the ability to develop a working knowledge of information systems critical to the work management, financial reporting, and performance tracking of the Overhead Department.
• Must have or possess the ability to develop knowledge and understanding of National Grid's policies and processes and how to apply them effectively to the Overhead Department.
• Must have demonstrated or possess the skills to build effective, respectful, working relationships.

Responsibilities

• Coach and lead a culturally diverse workforce to ensure tasks are carried out efficiently.
• Oversee the overhead electric workload and resources to deliver against the work plan and budget.
• Manage employee scheduling within the Department.
• Ensure supervised teams comply with safety standards, policies, and processes.
• Review and approve area purchase orders, invoices, and payroll activities.
• Execute all tasks in compliance with Company, Federal and State requirements.
• Build good working relationships with internal & external customers and deliver appropriate solutions.
• Monitor performance of allocated staff and address issues related to sickness, discipline, and quality of work.
• Act as first point of contact for internal stakeholders and outside agencies.
• Promote and implement best practices to achieve high productivity and low costs.
• Coordinate department training and ensure compliance.

Skills

Team leadership

Emergency response

Outage response

Safety compliance

Operations planning

One-line diagrams interpretation

Education

Bachelor's degree preferred

Tools

One-line diagrams software

Job description

About us

National Grid is hiring a Senior Supervisor for our Electric Overhead Department in our Hopedale, Marlboro, Attleboro or Somerset, MA. Locations. This is a 100% on site/in field position.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live.

The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business

Job Purpose

To be responsible for the safety, reliability, security, and integrity of the overhead electric distribution system through the daily supervision and organization of operations personnel to complete job tasks while complying with Company and regulatory requirements. This role provides emergency response and supervision of personnel engaged in a 24-hour, 7 day per week operation.

Key Accountabilities

• Supervise a culturally diverse workforce through coaching, counseling and team building to ensure tasks are carried out in an efficient manner.
• Oversee the Overhead Electric operational workload of team to ensure allocated resources are fully utilized to deliver against agreed upon work plan and execute work activities within planned unit and budget cost.
• Manage employee scheduling within the Department.
• Ensure supervised Overhead Electric teams comply with safety standards, policies, and processes to ensure a safe working environment and minimize risk for all staff.
• Review and ensure accuracy and execute the approval of area purchase orders, invoices, and payroll activities.
• Execute all work tasks in compliance with all Company, Federal and State policy, and regulatory requirements.
• Build good working relationships with internal & external customers and manage the day-to-day relationship with them to understand their requirements and deliver appropriate solutions within National Grid policies and processes.
• Monitor performance of allocated staff including issues relating to sickness, discipline, and poor standards of work to ensure that work is performed efficiently and effectively.
• Act as the first point of contact for multiple internal stakeholders and outside agencies to provide support and ensure National Grid deliver against service level agreement.
• Promote and implement Overhead Electric best practices to ensure all work tasks achieve high productivity and low costs.
• Responsible for Department Training and ensuring department employees are compliant.

Qualifications

• 5 to 7 years of Distribution Overhead Line experience is required.
• A bachelor's degree preferred in a related area.
• Technically proficient within subject matter and experience of leading a team involved in Overhead Field operations activities is required.
• Ability to read, interpret, understand, and translate our OH and UG one-line diagrams during normal and emergency situations is required.
• Ability to respond to Overhead, Underground and Sub Station related outages is required.
• Ability and knowledge to develop standard operating procedures for field personnel to perform Overhead and Underground electric work and connections on energized distribution/transmission facilities is preferred.
• Must have or possess the ability to develop a working knowledge of information systems critical to the work management, financial reporting, and performance tracking of the Overhead Department.
• Must have or possess the ability to develop knowledge and understanding of National Grid's policies and processes and how to apply them effectively to the Overhead Department.
• Must have demonstrated or possess the skills to build effective, respectful, working relationships.
• Ability to perform off-hour coverage and provide sound decision-making during emergency situations.
• Valid driver's license with a safe driving history that meets National Grid's Safe Driver policy required.
• CDL preferred, ability to obtain a CDL if the business need arises required.
• Will also work to cover various Southeast platforms as necessary.

More Information

Salary

$131,000 - $159,300 a year

National Grid will not be providing visa sponsorship for this position now or in the future. You must have the ability to work without a need for current or future visa sponsorship.

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.

Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.