Lead Supervisor, Operations

National Grid; Worcester (MA); On-site; USD 139,000 - 163,000; Full time

Job summary

National Grid is seeking a Lead Supervisor, Operations for its Outsourced Substation Construction group in New England. The role ensures safe, timely, and compliant project delivery by managing contractors and leading a skilled workforce across electric substations.

The position requires extensive supervision experience, strong leadership, and the ability to coordinate with internal partners and external contractors, including outage planning and safety oversight.

Qualifications

• 5-10+ years of construction supervision experience or relevant degree/certification.
• Experience in Electric Substation construction techniques.
• Experience in civil construction techniques and excavation.
• Ability to travel within the service territory and work extended hours/weekends as needed.
• Proficiency with MS Windows applications (Excel/Word/PowerPoint).

Responsibilities

• Lead and motivate Construction Supervisors; allocate resources to meet safety and project goals.
• Drive performance through early project involvement and effective stakeholder engagement.
• Ensure safety standards and compliance across all contractor activities.
• Mentor team members and guide bid package preparation and construction means.
• Coordinate schedules, outages, and environmental/OSHA requirements.

Skills

Leadership

Construction supervision

Safety compliance

Stakeholder management

Education

Bachelor's degree in Construction Management or Engineering

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

About us

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

National Grid is hiring a Lead Supervisor, Operations for our Outsourced Substation Construction department in New England.

Job Purpose

The Lead Supervisor, Operations, under the general direction of the OSC Manager will provide proactive leadership and direction to the electric substation construction contractors to ensure that high standards of safety, security, and environmental compliance are developed and consistently maintained.

Key Accountabilities

• Work with the OSC Manager to drive consistent information flow across the team, lead, motivate, and develop Construction Supervisors, prioritize work, promote safe working practices and allocate resources to ensure results are delivered in line with expectations and customer/business objectives
• Drive team performance through early involvement in projects while overseeing the operational workload of the team while monitoring environmental and other concerns to ensure efficient project delivery and timely internal stakeholder support
• Interact and build relationships with key stakeholders (e.g., Project/Program Management, Construction Planning, Engineering, Procurement, Contractors, Operations and other participants) to ensure safe, timely, and correct project execution.
• Ensure supervised teams and Contractors comply with safety standards, policies, and processes to ensure a safe working environment
• Work closely with Internal Partners and Contractor stakeholders in early-stage project scope development with special attention to bid package assembly, construction means and methods, schedule, outage planning, and Health & Safety
• Act as the Construction subject matter expert on the project team during the Contractor bid submission review process while guiding and mentoring Construction Supervisors.
• Ensure that assigned personnel are properly directed, trained, licensed, and evaluated within Company guidelines and procedures
• Monitor Contractor resource level, performance, and implementation plan progress for assigned projects to be certain that appropriate resource levels are being utilized
• Understand upstream dependencies, facilitate construction schedules, and set priorities for the Construction Workforce to execute the work plan, evaluate/resolve planning and implementation issues, and ensure safe, timely and correct delivery of projects to stakeholders
• Foster and manage Contractor relationships that encourage open/honest communication and drive safety, performance, quality, efficiency, customer service, issue resolution, and project success.
• Supervise and ensure timely and correct submission of as-builts as part of project closeout activities
• Maintain a thorough understanding of department emergency response procedures to help arrange and provide resource support as needed

• Support weather related incidents including managing external Contractor Distribution Line crews during Emergency Storm restoration efforts

Qualifications

• 5-10+ years of construction supervision experience, or bachelor's degree and/or certificate in Construction Management, Engineering, Engineering Technology required
• Experience in Electric Substation construction techniques required
• Experience in civil construction techniques, foundations, form work, conduit installation, excavation, trenching and shoring required
• Experience in planning, scheduling, and executing projects. Specifically, ensuring safety, meeting timelines, and keeping projects on budget required
• The ability to travel throughout the service territory and work extended hours and weekends as required on construction projects as well as for emergency or storm restoration events, as needed
• Working knowledge in Microsoft Windows based applications (Excel, Word, PowerPoint, etc) required
• Strong leadership, administrative, organizational, and communications skills
• Self-motivating with the possibility of working independently, taking responsibility for work
• Possession of a clean, valid state issued driver's license required

Capability Requirements

• Strong background in Electric Utility Construction, labor-force Supervision, Construction Management
• Knowledge of crane operations, material management, trucking, civil construction
• Knowledge of federal, state, OSHA, local, and applicable environmental rules and regulations
• The ability to understand construction field issues, prints specification sheets, schematics, one line diagrams, and instructional information to construct, maintain, and troubleshoot
• A thorough understanding of electrical principles and the hazards associated with electrical work
• Knowledge of applicable maintenance practices, safety requirements, and labor contracts
• Strong negotiating skills
• Understanding of Electric Operating Procedures, NG Substation Construction Standards, Environmental Best Management Practices (BMP's), Outage Coordination Timelines, and Electric Safety rules

#LI-MS2

Salary

$139,000-$163,000 a year

National Grid will not be providing visa sponsorship for this position now or in the future. You must have the ability to work without a need for current or future visa sponsorship.

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.

Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.