Sr. Supply Chain Manager, Amazon Intermodal

Amazon.com Services LLC; Atlanta (GA); On-site; USD 150,000 - 210,000; Full time

Job summary

Amazon.com Services LLC is seeking a Senior Supply Chain Manager for intermodal network optimization. You will lead cost, service, and capacity improvements across the intermodal network, including drayage, rail, equipment utilization, and mode optimization.

The role requires strong analytical capability, strategic direction setting, and cross-functional influence to drive initiatives from concept to execution.

Qualifications

• Requires 5+ years of program or project management experience.
• Requires 5+ years of supply chain experience.
• Experience using data and metrics to drive improvements.

Responsibilities

• Develop and drive intermodal network optimization strategies with quantified financial impact.
• Monitor performance metrics and ensure accountability with external partners.
• Translate data-driven insights into strategic recommendations affecting network design and sourcing.
• Partner with Product, Tech, and Finance to set requirements and success metrics.
• Prepare weekly/monthly leadership reviews and strategic whitepapers.

Skills

Program management

Supply chain

Data analytics

Leadership

Education

Master's degree or MBA

Job description

Amazon's Intermodal (AZIM) team is looking for a strategic, analytically-minded leader to join as a Senior Supply Chain Manager focused on intermodal network optimization. This is a high-impact role responsible for driving cost efficiency, operational performance, and strategic supply decisions across Amazon's intermodal network - spanning drayage operations, rail partnerships, equipment utilization, and mode optimization.

The ideal candidate combines deep analytical capability with the ability to set strategic direction, is comfortable influencing cross-functional partners and holding external providers accountable, and thrives in a fast-paced environment where data-driven decisions directly impact network cost and service reliability. This role requires someone who can both identify the "so what" from complex data and drive initiatives from concept through execution.

Key job responsibilities

Network Cost & Supply Optimization

• Develop and drive supply mix strategies that optimize cost, service, and capacity across Amazon's intermodal network
• Identify and execute initiatives to improve network efficiency - including drayage optimization, mode selection, carrier mix, and equipment utilization
• Build business cases for strategic investments and operational changes with quantified financial impact

Performance Management & Partner Accountability

• Monitor key performance indicators including transit time, on-time delivery, dwell, equipment ratios, and cost-per-unit metrics
• Own escalation and resolution processes for service failures, compliance gaps, and contractual disputes with external partners

Data-Driven Strategy & Insights

• Conduct deep-dive analyses on network performance data - including lane-level metrics, cost drivers, capacity utilization, and operational bottlenecks
• Translate analytical findings into strategic recommendations that influence network design, sourcing decisions, and operational improvements

Cross-Functional Partnership & Influence

• Partner with Product, Tech, and Finance to translate operational insights into product requirements, success metrics, and automation priorities
• Collaborate with Strategic Sourcing on contract strategy, providing data-driven inputs to support negotiation positions

Executive Communication & Reporting

• Develop and present weekly/monthly performance reviews and strategic recommendations to senior leadership
• Author whitepapers and strategy documents that articulate network optimization opportunities, financial impact, and recommended actions

A day in the life

• Analyze network cost and performance dashboards to identify emerging trends, cost anomalies, or service degradation requiring action
• Conduct deep dives on lane-level supply mix decisions - evaluating drayage vs. OTR trade-offs, carrier allocation, and capacity constraints
• Lead performance review discussions with transportation partners to address service gaps and agree on corrective action plans
• Partner with Product and Tech teams on roadmap priorities - translating operational pain points into product requirements
• Develop strategy documents and business cases for network optimization initiatives, quantifying savings and implementation paths
• Collaborate with Operations teams on execution challenges related to ramp congestion, equipment positioning, and carrier coordination

About the team

Amazon Intermodal (AZIM) is Amazon's internal intermodal transportation program, managing the movement of freight across the nation's Class 1 railroad network. The team oversees rail strategy, carrier relationships, operational execution, and financial performance for one of Amazon's most cost-efficient long-haul transportation modes. We partner closely with Strategic Sourcing, Drayage Operations, Security, and Finance to deliver reliable, secure, and cost-effective intermodal service at scale.

Basic Qualifications:

• 5+ years of program or project management experience
• 5+ years of supply chain experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications:

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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