Sr. Student Services Technician

Miami University; Oxford (OH); On-site; Full time

Job summary

Miami University is seeking a Sr. Student Services Technician to oversee daily operations of Admissions, Registrar, and Student Financial Assistance. This role involves resolving issues, monitoring workflows, and leading administrative tasks. Ideal candidates should have experience in a related field and strong communication skills to interact with diverse groups.

Benefits

Benefit Eligible

Qualifications

• Requires 3 years of experience in admission, registrar, or student financial assistance.
• Knowledge of related state and federal laws, e.g., FERPA.

Responsibilities

• Monitors and reviews operations of admission, registration, and financial assistance.
• Serves as informational resource to prospective and current students.
• Oversees staff and enforces policies and procedures.

Skills

Knowledge of unit's operations

Knowledge of computer and office applications

Oral and written communication skills

Ability to work with people from diverse backgrounds

Education

18 months of coursework or training beyond high school

Job description

Join to apply for the Sr. Student Services Technician role at Miami University

14 hours ago Be among the first 25 applicants

Join to apply for the Sr. Student Services Technician role at Miami University

Get AI-powered advice on this job and more exclusive features.

Job Title

Sr. Student Services Technician

Department

Admissions Operations

Worker Type

Regular

Pay Type

Hourly

Hourly Rate

19.85

Work Shift

Scheduled Weekly Hours

40

Benefit Eligible

Yes

Post-Offer, Pre-Employment Physical Required?

No

Job Description Summary

Performs a variety of complex to advanced administrative tasks involving some discretion and requiring moderate amounts of independent judgment related to the oversight of the daily operations of Admission, Registrar and Student Financial Assistance

Job Description

• Monitors and reviews operations of admission, registration, and student financial assistance; ensures smooth work flow; ensures work product meets professional standards.
• Serves as informational resource to prospective students, current students and parents; investigates and resolves problems or difficulties related to admission, registration, and financial assistance. Interprets policies and procedures.
• Performs a variety of complex to advanced administrative tasks which may include coordinating student services/operations; updates, maintains and composes correspondence; processes/oversees admission, registration and financial assistance related transactions; perform various financial and budgetary tasks.
• Oversees staff; assists in the enforcement of policies and procedures; establishes schedules and reviews performance.
• Gathers and analyzes statistical information regarding department's programs and activities; produces reports.
• Exercises judgment in providing guidelines; advise staff regarding admission, registration and financial assistance objectives.
  
  

Minimum Requirements

Requires eighteen months of coursework or training beyond high school and three years of admission, registrar or student financial assistance experience, or an equivalent combination of education and experience

Knowledge, Skills, Abilities, And Worker Characteristics

• Knowledge of unit's operations, policies, and procedures
• Knowledge of computer and office applications
• Knowledge of related state and federal laws, e.g. FERPA
• Oral and written communication skills
• Ability to work with people with diverse backgrounds
• May require supervisory, clerical and/or research skills
  
  

Additional Position Information (if Applicable)

Special Instructions (if applicable)

none

Additional Information

A criminal background check is required. All campuses are smoke- and tobacco-free campuses.

This organization participates in E-Verify.

Remote Work

For positions that are approved for remote work: Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami University at any time for any reason, including the convenience of the University.

Reasonable Accommodations

Requests for reasonable accommodations for disabilities related to employment should be directed to [e-mail] or 513-529-3560. Questions and follow-ups regarding requests should also be directed here.

Miami University Values Statement

Miami University is a scholarly community whose members believe that a liberal education is grounded in qualities of character as well as of intellect. We respect the dignity of other persons, the rights and property of others, and the right of others to hold and express disparate beliefs. We believe in honesty, integrity, and the importance of moral conduct. We defend the freedom of inquiry that is the heart of learning and combine that freedom with the exercise of judgment and the acceptance of personal responsibility.

For more information on Miami University’s mission and core values, please visit the Mission and Core Values webpage.

Equal Opportunity/Affirmative Action Statement

Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to [e-mail] or 513-529-3560.

Clery Act

As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at 513-529-2223.

Labor Law Posters for Applicants

Please visit our Labor Law Posters webpage to access all relevant and applicable labor law information.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Higher Education

Referrals increase your chances of interviewing at Miami University by 2x

Get notified about new Student Technician jobs in Oxford, OH.

Engineering Engines Co-op – Computer or Software Engineering – US – Spring 2026 - Returning Students

Military DOD SkillBridge Internship- Test System Operations/Engine & Component Test

Engineering Engines Intern – Computer or Software Engineering – US – Summer 2026 - Returning Students

Engineering Engines Co-op – Computer or Software Engineering – US – Fall 2026 - Returning Students

Advanced Manufacturing Assistant Business Manager

Industrial Maintenance Assistant Business Manager

Experienced Auto Technician - $6,000 Bonus

Experienced Auto Technician - $6,000 bonus

Senior Automotive Mechanic- $6,000 Bonus

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.