Sr. Staff Product Designer, AI/ML

ServiceNow; United States; Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

Remote-first

Flexible work arrangements

Job summary

ServiceNow is seeking a senior staff product designer focused on AI and ML experiences within a large UX organization. This remote-first role is based in the Seattle area with flexible work arrangements and reports into a North America design team.

You will shape AI-powered product experiences with cross-functional partners in product, research, and engineering, lead design across complex systems, and mentor other designers while contributing to design system work for AI.

Qualifications

• Senior staff-level product design experience with shipped software products.
• Demonstrated work designing AI, ML, or data-rich experiences.
• Strong systems thinking and interaction design skills.
• Ability to operate remotely while partnering across time zones.

Responsibilities

• Lead the design of AI and ML product experiences from concept through execution.
• Set the bar for interaction craft, visual polish, and usability across AI surfaces.
• Partner with research, engineering, and product management to ship AI features.
• Mentor designers and contribute to design system work for AI experiences.

Skills

Senior design experience

AI/ML design

Systems thinking

Interaction design

Prototyping

Job description

Role overview

This role is for a senior staff product designer focused on AI and machine learning experiences within a large user experience organization. The position is based remotely in the Seattle area with flexible work arrangements and reports into a professional design team covering North America. The work centers on shaping AI-powered product experiences alongside cross-functional partners in product, research, and engineering.

Responsibilities

• Lead the design of AI and ML product experiences from concept through detailed execution


• Set the bar for interaction craft, visual polish, and usability across AI surfaces


• Partner with research, engineering, and product management to ship and iterate on AI features


• Mentor designers and contribute to design system work for AI experiences

Requirements

• Senior staff-level product design experience with a portfolio of shipped complex software products


• Demonstrated work designing AI, ML, or other data-rich product experiences


• Strong systems thinking, interaction design, and prototyping skills


• Ability to operate remotely while partnering effectively across time zones

Benefits and work setup

• Remote-first role based in the Seattle area with a flexible work persona


• Regular full-time position within a professional recruiting track