Sr. Staff Engineer, Care (Fullstack/Backend)

hims-and-hers; United States; Remote; USD 180,000 - 260,000; Full time

Benefits offered by this job

Salary + equity

Flexible PTO

Company holidays

Mental health days

Medical coverage

Parental leave

Stock purchase plan

Retirement contributions

Team retreats

Job summary

hims and hers is seeking a senior technical leader to drive architectural direction for our customer-facing care systems. You will shape scalable, reliable architectures while mentoring teams and aligning engineering with product goals.

The role combines hands-on systems thinking with cross-team leadership to improve decision making and delivery, ensuring health, observability, and sustainable growth across the platform.

Qualifications

• 12+ years software engineering with leadership across multiple groups
• Experience with Kotlin, Java, or Go and system design for scale
• Full-stack capability with React/Next/GraphQL and modern frontend frameworks

Responsibilities

• Set and evolve architectural direction for customer-facing systems
• Establish design patterns and practices for quality and reliability
• Align engineering and product leaders on technical decisions
• Lead cross-team initiatives and clarify ownership to reduce blockers
• Translate customer and clinical needs into reliable technical solutions
• Plan for observability, migrations, and system health early in design
• Mentor senior technical leaders and promote engineering rigor

Skills

Technical leadership

System design

Full-stack capable

CI/CD

Observability

Tools

Kotlin

Java

Go

React

Next.js

GraphQL

CI/CD tooling

Job description

Role overview

Provide organization-wide technical direction for customer-facing care systems, shaping architecture to support product goals, reliable operations, and sustainable growth. The role combines hands‑on systems thinking with cross‑team leadership, mentoring, and efforts to improve how engineering teams make decisions and deliver.

Responsibilities

• Set and evolve architectural direction for customer‑facing systems, including system boundaries and foundational capabilities.
• Establish design patterns and engineering practices that support quality, resilience, and operational excellence across teams.
• Align engineering and product leaders on technical decisions and ensure architecture supports strategic product goals.
• Lead cross‑team initiatives, clarify ownership in ambiguous areas, remove blockers, and simplify decisions to help strategic work move forward.
• Translate customer and clinical needs into dependable, maintainable technical solutions.
• Plan for observability, migrations, reliability, and other system health needs early in design.
• Mentor senior technical leaders and promote engineering rigor, learning, and better developer experience.

Requirements

• 12 or more years of software engineering experience, with a strong record of technical leadership across groups.
• Experience with Kotlin, Java, or Go and deep knowledge of system design for scale and performance.
• Full‑stack capability, including frontend experience with modern frameworks and libraries such as React, Next, or GraphQL.
• Experience introducing shared infrastructure, frameworks, or libraries across multiple teams.
• Familiarity with CI/CD, cloud infrastructure, containers, orchestration, and observability tooling.
• Ability to create architectural alignment across functions and turn customer or clinical needs into reliable systems.
• Track record of improving developer experience, delivery speed, and long‑term system sustainability.

Benefits and work setup

• salary and equity compensation for full-time roles
• flexible paid time off
• company holidays
• quarterly mental health days
• medical, dental and vision coverage
• parental leave
• an employee stock purchase plan
• employer‑matched retirement contributions
• team retreats