Sr. Specialist, Facilities Management

Royal Caribbean Cruises Ltd; Miami (FL); On-site; USD 65,000 - 85,000; Full time

Job summary

Royal Caribbean Group in Miami, FL, is seeking a Sr. Specialist, Facilities Management to oversee routine and preventive maintenance across company facilities, ensuring safety, efficiency and reliability.

The role focuses on HVAC, electrical, plumbing and building systems, troubleshoots issues, coordinates with vendors, maintains records, and responds to emergencies, all while following safety protocols on a fixed 6:00 AM – 2:00 PM EST schedule; English fluency is required.

Qualifications

• High school diploma or equivalent required.
• Technical certification in HVAC, Electrical, or Facilities Maintenance preferred.
• Fluency in English; Spanish is a plus.
• 3–5 years of facilities maintenance or related technical experience.

Responsibilities

• Performs preventive and corrective maintenance on HVAC, plumbing, electrical, and building systems.
• Inspects facilities and equipment to identify repair needs and ensure safety/compliance.
• Troubleshoots technical problems and implements efficient solutions to minimize downtime.
• Maintains accurate records of work performed, parts usage, and service schedules.
• Coordinates with vendors and contractors for specialized services.
• Responds promptly to emergencies and resolves issues with minimal disruption.
• Ensures adherence to company safety protocols during maintenance activities.
• Supports continuous improvement for facility efficiency and reliability.

Skills

HVAC knowledge

Electrical systems

Plumbing expertise

Mechanical components

Technical drawings

Maintenance tools

Recordkeeping

Safety practices

Problem solving

Independent work

Team collaboration

English fluency

Education

High school diploma or equivalent

Technical certification in HVAC / Electrical / Facilities Maintenance

Tools

MS Office

Job description

Sr. Specialist, Facilities Management

Journey with us!Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

The Royal Caribbean Group’sWorkplace Solutions Teamhas an exciting career opportunity for a full time Sr. Specialist, Facilities Management reporting to the Lead, Maintenance Supervisor.

This position is onsite, based in Miami, FL andfollows a fixed schedule: 6:00 AM – 2:00 PM EST.

This position is also not eligible for work authorization sponsorship.

Position Summary:

The Facilities Maintenance Technician is responsible for performing routine and preventive maintenance across company facilities to ensure safety, efficiency, and operational excellence. This role provides technical support for electrical, mechanical, and structural systems, troubleshooting issues, and ensuring compliance with safety standards.

Essential Duties and Responsibilities:

• Performspreventive and corrective maintenance on HVAC, plumbing, electrical, and building systems.
• Inspectsfacilities and equipment to identify repair needs and ensure compliance with safety and operational standards.
• Troubleshootstechnical problems and implements efficient solutions to minimize downtime.
• Maintainsaccurate records of work performed, parts usage, and service schedules.
• Coordinateswith vendors and contractors when specialized services are required.
• Respondspromptly to emergency calls and resolves building system issues with minimal disruption.
• Ensuresadherence to company protocols and safety regulations during all maintenance activities.
• Supportscontinuous improvement efforts for facility efficiency and reliability.

Qualifications, Knowledge and Skills:

Education

• High school diploma or equivalent required.
• Technical certification in HVAC, Electrical, or Facilities Maintenance preferred.

Fluency in English is required. Bilingual proficiency in English and Spanish is a plus.

Experience

• 3–5 years of facilities maintenance or related technical experience in commercial or industrial setting required.

Technical/Functional Skills

• Knowledge of HVAC systems, electrical wiring, plumbing, and mechanical components.
• Ability to read and interpret technical drawings and equipment manuals.
• Proficiency with maintenance tools and equipment, and basic computer skills for recordkeeping.
• Strong attention to detail and commitment to safety practices.
• Effective problem-solving skills and ability to work independently.
• Good communication skills to collaborate across teams and interact with contractors.
• Adaptability and reliability in fast-paced operational environments.

Schedule

• Standard work hours:6:00 AM – 2:00 PM, with flexibility for emergency needs.

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Groupand each of its subsidiaries prohibit and will not tolerate discrimination or harassment.