Specialist, Human Resources

Royal Caribbean Cruises Ltd; Miami (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Royal Caribbean Group in Miami, FL seeks a Specialist, Human Resources to support the Newbuild Team. You will serve as the first line of HR support for front line employees and managers, handling recruitment support, onboarding, employee experience, reports, and systems transactions.

Reporting to the Director, Human Resources, you will coordinate HR initiatives, assist in performance appraisals, talent reviews, and onboarding, while maintaining confidentiality and leveraging HR tools such as

Qualifications

• Bachelor's degree in human resources, industrial relations or business administration.
• Minimum of two years of generalist experience in human resources.
• Strong analytical and data-driven decision-making abilities.
• Excellent customer service and confidentiality.
• Proficiency with MS Office and HR enterprise software (e.g., SuccessFactors).

Responsibilities

• First line of HR support to the business, advising on HR questions.
• Collaborates with managers and HRBP on disciplinary actions and PIPs.
• Manages position control and internal HR system updates.
• Pulls requisition and position reports for the business unit.
• Supports onboarding, new hire experience, and orientation.
• Contributes to pulse surveys, talent reviews, and year-end appraisals.
• Coordinates HR project plans and updates to HRBP.

Skills

Verbal and written communication

Influence with business clients

Data-driven decision making

Confidentiality

Education

Bachelor's degree in HR / IR / Business Admin

Tools

MS Office Suite

SuccessFactors

Job description

Specialist, Human Resources

Journeywith us!Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

The Royal Caribbean Group’sHuman ResourcesTeamhas an exciting career opportunity for a full timeSpecialist, Human Resourcessupporting our Newbuild Teamreporting to theDirector, Human Resources.

The position is onsite and based in Miami, Florida

The position is also not eligible for work authorization sponsorship.

Position Summary:

This position serves as initial point of HR support for front line employees and managers relating to the day-to-day management of the HR function. Responsibilities include recruitment support, onboarding, employee experience, requests for information/reports, systems transaction escalations, support in performance appraisal process, etc.Under the direction of the HR Director, they will also support in the coordination of project management for all HR related initiatives of the business unit.

Essential Duties and Responsibilities:

• First line of HR support to the business, consulting on general HR questions, benefits inquiries, engaging with the HR director and HRBP when appropriate.
• Collaborates with managers and HRBP in preparation of disciplinary actions and or performance improvement plans.
• Works closely with business leaders and recruitment on position management and maintains internal systems (including processing, position management, opening requisitions).
• Pulls reports and maintains reports on the status of requisitions/positions for assigned business unit.
• Supports HR team with workforce changes resulting in terminations, reports to, location, cost center changes, etc. Additionally, is responsible for the system transactions for these changes.
• Prepares materials for pulse survey, talent reviews and year-end appraisal processes.
• Acts as a cultural change agent for HR transformation.
• Prepares internal offer and promotion letters and retains documentation in employee file.
• Participates in talent reviews, succession planning, engagement action planning and other HR initiatives to support the HRBPs.
• Coordinates the new hire experience for assigned area(s). Provides onboarding support, facilitates department-specific new hire orientation and conducts new hire check ins.
• Creates and maintains area-specific recognition program and/or newsletter in support of engagement and the employee experience.
• Conducts exit interviews, supports offboarding and maintains tracking/data insights.
• Support HRBPs with the coordination of department specific HR projects; create and maintain project plan and prepare updates to HRBP as needed.
• This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.

Qualifications, Knowledge and Skills:

• Bachelor's degree in human resources, industrial relations or business administration.
• Minimum of two years of generalist experience in human resources.
• Exercises influence with business clients and HR centers of excellence.
• Communicates persuasively, both verbally and in writing.
• Applies critical and conceptual thinking to drive objectivity and data-based decision making.
• Responds to shifts in the business environment, adapting and changing course when necessary.
• Delivers excellent customer service, finding alternative, out-of-the-box solutions to business inquiries as appropriate.
• Ensures a high level of confidentiality in all aspects of work.
• Handles, analyzes, interprets and communicates data effectively and responsibly to drive business outcomes.
• Demonstrates proficiency in the MS Office suite, SuccessFactors or other HR enterprise software.
• Demonstrates a proactive, innovative mindset, continuously seeking new tools, technologies and approaches to improve HR service delivery.
• Maintains familiarity with AI-powered HR tools and a willingness to explore emerging technologies to enhance HR processes.
• Identifies opportunities to streamline and automate repetitive HR tasks, freeing up time for higher-value, strategic work.
• Leverages AI and automation tools to support recruiting, onboarding, reporting and other HR functions.
• Demonstrates curiosity and adaptability toward new digital tools and platforms, with a track record of quickly learning and applying new systems to drive efficiency.

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Groupand each of its subsidiaries prohibit and will not tolerate discrimination or harassment.