Sr Specialist-Communications

FedEx-Freight; Southwind (TN); On-site; USD 60,000 - 80,000; Full time

Job summary

FedEx-Freight seeks a Communications Strategist in Southwind, Tennessee, to develop and implement communications strategies that enhance brand awareness and engage employees.

Responsibilities include crafting narratives, presenting communication plans, and managing crisis communications. The ideal candidate holds a Bachelor's Degree and has at least three years of relevant experience in public relations or communications.

The position requires strong organizational skills, discretion, and proficiency in Microsoft Office and social media platforms.

Qualifications

• 3+ years of public relations or communications experience.
• Experience in a corporate environment preferred.
• Ability to maintain confidentiality and discretion.

Responsibilities

• Develop communications strategies to increase brand awareness.
• Compose narratives for internal and external communications.
• Present communication plans and report performance results.
• Research communications opportunities and align plans with initiatives.
• Manage crisis communications and respond to media inquiries.

Skills

Communications planning

Project management

Relationship management

Excellent organizational skills

Written and verbal communication

Microsoft Office proficiency

Social media knowledge

Education

Bachelor’s Degree in Communications or related field

Tools

Asana or related project management software

Job description

POSITION OVERVIEW

Develop and implement internal or external communications strategies that increase brand awareness among multiple audiences and employee engagement.

ESSENTIAL FUNCTIONS

• Compose, adapt, and share multiple internal and external-facing narratives; influence executive tone of voice in written and oral communications across internal and external channels
• Present communications plans, execute strategies and tactics and report performance results to senior level leadership and other departments
• Research and identify communications opportunities and determine appropriate strategies and solutions
• Consult with subject matter experts (SMEs) across the company to identify key messages and align communications plans with various initiatives
• Proofread, edit and ensure communications are approved at all levels prior to execution
• Identify and track communications success metrics and program performance measures to evaluate program effectiveness and to integrate into future initiatives
• Provide support for issues in crisis communications; respond to media inquiries
• Assist with developing public relations strategy and planning, and provide strategic communications counsel
• Comply with all applicable laws/regulations, as well as company policies/procedures
• Perform other duties as required Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, essential functions and qualifications required of employees assigned to the job.

QUALIFICATIONS

• Bachelor’s Degree or equivalent work experience in Communications, Public Relations, Marketing, Journalism, English or related field plus three (3) years’ agency/in‑house public relations or communications experience; experience in a corporate environment preferred
• Communications planning and communications project management experience
• Relationship management experience with external agencies, vendors, clients or business partners preferred
• Excellent organizational, creative and human relations skills
• Proven communicator with excellent written and verbal communication skills
• Comprehensive knowledge of Microsoft
• Working knowledge of intranet and major social media platforms (e.g. Facebook, Twitter, Instagram, etc.) preferred
• Ability to maintain a high degree of confidentiality and discretion
• Ability to work independently and as a team member
• Depending on internal or external communications focus, other knowledge, skills and experience may be required

WORKING CONDITIONS

• Must be able to travel occasionally
• Hours may vary due to operational need

Preferred Skills & Knowledge

Experience with project management software, specifically Asana, or related systems.

FedEx Freight is an Equal Opportunity Employer, including disabled and veterans.