Sr Specialist Business Support

Masco Cabinetry; California (MO); On-site; Full time

Job summary

A leading company in the manufacturing industry is seeking a Sr. Business Support Specialist. In this role, you will be pivotal in bridging strategy with execution, enhancing processes, and driving data-informed decisions. The successful candidate will have outstanding analytical skills and experience with Salesforce and MS Office, as well as a strong focus on process improvement and compliance management.

Benefits

Health and wellness benefits

Paid time off

Company bonuses

Profit sharing

401k match

Education assistance

Qualifications

• 5+ years of relevant experience in business operations or sales support.
• Proficient in MS Office, especially Excel, Word, and PowerPoint.
• Advanced experience with Salesforce.

Responsibilities

• Drive data-informed decisions and optimize processes.
• Coordinate sales and dealer meetings.
• Manage complex compliance systems.

Skills

Analytical abilities

Organizational skills

Problem-solving

Education

Bachelor's degree or equivalent

Tools

Salesforce

MS Office

Job description

We are hiring a Sr. Business Support Specialist to join our Customer Experience team!

DISCOVER

Join our team as a Sr. Business Support Specialist and become a vital link between strategy and execution for our global sales initiatives. In this dynamic role, you'll drive data-informed decisions, optimize processes, and handle cross-functional projects that directly impact company growth. Working with leadership teams across OMNI, Specialty retail, and marketing, you'll ensure seamless alignment between technologies and processes while supporting dealer development initiatives. If you're analytical, detailed, and thrive in collaborative environments, this role offers outstanding visibility and growth potential.

YOUR RIPPLE EFFECT

• Are you a data-driven strategist? In this role, you will use your expertise to optimize dealer enablement processes and build sophisticated Salesforce dashboards for our business development teams. Through your analytical lens, raw data becomes powerful insights that drive sales success and company growth.
• Can you orchestrate impactful events? In this role, you'll coordinate sales and dealer meetings from venue selection to execution. These events represent critical networking opportunities where your exceptional planning skills ensure every detail contributes to successful outcomes.
• Do you thrive on process improvement? The organization looks to you as its continuous improvement champion, leading kaizen events and implementing automation tools. By optimizing the contract request lifecycle, your innovations directly improve efficiency and selling time across departments.
• Are you skilled with incentive programs? Working alongside senior leadership, you'll help shape and administer the quarterly bonus programs that motivate our sales force. The accuracy and timeliness of your financial work directly impacts team performance and satisfaction.
• Can you manage complex compliance systems? Take ownership of our certificate of insurance program, ensuring perfect documentation and system integrity. Your meticulous attention to regulatory details protects our business operations and maintains our standing with partners and authorities.

WHAT YOU BRING

• Bachelor's degree or equivalent combination of education and 5+ years of relevant experience in business operations, sales support, or related fields
• Proficiency with MS Office suite, especially Excel, Word and PowerPoint for creating professional business documentation and analysis
• Advanced experience with Salesforce and comfort working with data systems (ERP experience is a plus)
• Strong analytical abilities to prepare reports, create insightful visualizations, and translate data into actionable business intelligence
• Exceptional organizational skills with keen attention to detail and the ability to manage multiple priorities simultaneously
• Problem-solving approach with the ability to adapt to changing business needs

WHAT YOU’LL GET

At Watkins Wellness, we believe that everyone should 'Feel good. Live well'. We offer employees the opportunity to join a dynamic, growing industry leader with an outstanding and well-deserved reputation for leadership and commitment to our employees, customers, and community. Our employees are eligible to receive exceptional health and wellness benefits, paid time off, company bonuses, profit sharing, 401k match, education assistance, and much more. We are proud of the people we are and the products we make — products that make a difference to the health and well-being of others.

PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands and work environment described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear, sit, and work with computer equipment. The employee is occasionally required to stand, walk, and use hands to finger, handle, or feel objects.

The employee must frequently lift and move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and depth perception. The noise level in the work environment is usually quiet.

This hybrid position is based in Vista, CA with up to 10% travel required.

Hiring Range: $29.40-46.00/hr.

Many factors affect actual compensation including but not limited to experience, education, skills, and geographic location

Company: Watkins Manufacturing

Full time

Watkins (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Watkins is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster:English & Spanish
E-Verify Right to Work Poster:English &Spanish