Sr. Solutions Consultant

Candescent; Phoenix (AZ); Sur place; USD 110 000 - 135 000; Plein temps

Résumé du poste

Candescent is a forward-thinking technology company transforming how financial institutions deliver Intelligent Banking experiences. We seek a Pre Sales Consulting Engineer to join our team in Phoenix, AZ.

You will partner with sales, product, and implementation teams to tailor digital banking solutions for banks and credit unions, demonstrating capabilities and guiding clients through solution adoption. Ideal candidates have 3–7 years of fintech pre-sales or solution consulting experience,

Qualifications

• Bachelor's degree in CS/IT/Business or related field.
• 3–7 years in solution consulting, pre-sales, or business analysis in fintech/digital banking.
• Strong understanding of digital banking platforms, APIs, and fintech integrations.
• Excellent presentation and communication skills, able to translate tech to business value.
• Experience with cloud-based banking solutions, mobile banking, payments and security best practices is a plus.
• Willingness to travel as needed.

Responsabilités

• Act as a trusted advisor to prospective and existing clients on digital banking needs.
• Lead product demonstrations, workshops, and technical sessions reflecting client goals.
• Explain roadmap and future functionality to sales and strategy teams.
• Support sales with pre-sales technical expertise, RFP/RFI responses.
• Collaborate with product teams to relay customer feedback and influence enhancements.
• Assist implementation to ensure solutions meet client requirements.
• Build and maintain relationships with key financial institution stakeholders.
• Stay current on digital banking trends and regulatory requirements.

Connaissances

Presentation skills

Communication skills

Digital banking knowledge

Cloud banking familiarity

Stakeholder management

Travel willingness

Formation

Bachelor’s degree in Computer Science, Information Technology, Business

Description du poste

Candescent is a forward-thinking technology company transforming how financial institutions deliver Intelligent Banking experiences. We unite digital banking, account opening, and branch solutions that power and connect digital banking, account opening, and branch solutions—creating seamless engagement across digital, remote, and in-person channels.

Our Experience-Led, Intelligence-Driven approach combines human-centered design with data, automation, and cloud-based innovation. Built on an API-first architecture, our extensible ecosystem enables institutions to adapt quickly, integrate easily, and unlock new opportunities for growth—turning every customer interaction into a moment of clarity, confidence, and connection.

About Us

Candescent is a leading provider of digital banking solutions, helping financial institutions transform customer experiences with cutting-edge technology. Our platform enables banks and credit unions to offer seamless, secure, and innovative digital banking services. We are seeking a skilled Pre Sales Consulting Engineer to join our team and play a key role in delivering tailored solutions to our clients.

Role Overview

As a Pre Sales Consulting Engineer, you will serve as a key technical advisor and product expert, working closely with sales, product, and implementation teams to provide tailored solutions for our digital banking clients. You will engage with financial institutions to understand their business needs, demonstrate product capabilities, and guide them through the solution adoption process.

Key Responsibilities

• Act as a trusted advisor to prospective and existing clients, understanding their digital banking needs and challenges.
• Represent our Digital Banking Platform throughout the sales process by preparing and delivering effective demonstrations, presentations and technical workshops reflective of client and prospect strategic goals and key business drivers for Digital Banking as it relates to the retail and business experience.
• Understand our Digital Banking Platform strategic direction and roadmap; present current and future functionality tied to business value; and communicate updates to the Sales and Digital Strategy Management teams.
• Work closely with the sales team to provide pre-sales technical expertise, including responding to RFPs/RFIs and conducting solution assessments.
• Collaborate with product management and development teams to relay customer feedback and influence future product enhancements.
• Assist in the implementation process by ensuring the proposed solutions align with client expectations and technical requirements.
• Develop and maintain strong relationships with key stakeholders at financial institutions.
• Stay up to date on digital banking trends, regulatory requirements, and emerging technologies to provide thought leadership.
• Maintain Subject Matter Expertise (SME) specific to Business Banking, Payments, and back-office processes.
• Provide answers to questions about our Digital Banking Platform and strategy as they are presented by prospects, clients, and internal team members via a portal.
• Create and maintain up-to-date resources for others with the organization. This is inclusive of but not limited to PowerPoint presentations, recorded sales demonstrations, industry articles, and the interactive sales demo.
• Convey customer and prospect feedback specific to the Business Banking and Payments solutions, amongst other solutions, to the broader team through proactive and ongoing communication. In addition, be an advocate within the field to articulate the Platform’s strategic direction and priorities to deliver an outstanding financial institution and end user experience.

Qualifications & Experience

• Bachelor’s degree in Computer Science, Information Technology, Business, or a related field.
• 3-7 years of experience in a Solution Consulting, Pre-Sales, or Business Analyst role within the digital banking or fintech industry.
• Strong understanding of digital banking platforms, core banking systems, APIs, and fintech integrations.
• Excellent presentation and communication skills, with the ability to translate technical concepts into business value.
• Experience with cloud-based banking solutions, mobile banking, payments, and security best practices is a plus.
• Ability to convey authority and expertise to effectively work with prospects and clients in speaking about cash management operations including ACH/wires processing, cash flow forecasting, transaction management, reconciliation, etc.
• Excellent and proven presentation skills for both onsite and virtual delivery
• Strong organizational, collaboration, and written/oral communication skills
• Solid time management skills with the ability to work independently
• Ability to work collaboratively in a fast-paced, client-facing environment.
• Willingness to travel as needed.