Sr Solution Sales Executive, Customer Workflows - Western Plains State & Local Government

ServiceNow; Minneapolis (MN); Remote; USD 80,000 - 100,000; Full time

Job summary

An established industry player is looking for a dynamic Sr Solution Sales Executive to drive the success of Customer Workflows in the State and Local Government sector. This role involves leveraging AI to enhance work processes, achieving sales targets, and collaborating with a dedicated team to implement effective strategies. The company values diversity and innovation, offering a flexible work environment that empowers employees to thrive. If you have a passion for technology and a proven track record in sales, this is an exciting opportunity to make a significant impact in a rapidly evolving market.

Qualifications

• 7+ years of experience selling to State and Local Government.
• 3+ years of experience with Customer Workflows related software solutions.

Responsibilities

• Drive growth of Customer Workflows in the assigned territory.
• Support territory strategy and account planning for vertical agreement.

Skills

AI Integration

Sales Target Achievement

Customer Workflows Solutions

SaaS/Software Sales

Collaboration in Matrixed Sales Environment

Education

Bachelor's degree in business, marketing or related discipline

Job description

Sr Solution Sales Executive, Customer Workflows - Western Plains State & Local Government

• Full-time
• Employee Type: Regular
• Region: AMS - North America and Canada
• Work Persona: Remote

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

The Customer Workflows Solution Sales Executive will oversee State and Local Government market success of ServiceNow's CX, FSM, Source to Pay and related Customer Workflows solutions to Western Plains State & Local Government (MN, WI, IO, west to the Pac NW). These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information.

What you get to do in this role:

• Drive net new opportunity and growth of Customer Workflows within territory.
• Support Midwest SLG territory strategy and planning to improve vertical agreement, account use case targeting and execution.
• Provide input and domain expertise to Core Regional Sales Leader and AE team during the account planning process based on territory strategy and recommendation.
• Ensure recommendation to territory strategy and account planning is aligned with Now Value principles.
• Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners.
• Interlock with core Solutions Consulting & Customer Workflows Solutions Consulting on Capability Roadmap for feedback and agreement.
• Coach core AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help drive net new opportunities and manage the sales cycle.
• Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes.
• Champion diversity and belonging to contribute to an open and inclusive environment.

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
• Current location in upper Midwest, PacNW with flexibility to travel across the region to attend internal/external events as needed.
• History of achieving sales targets.
• 7+ years knowledge and demonstrated success selling to SLG in the region.
• 3+ years knowledge and demonstrated success selling Customer Workflows related software solutions.
• Demonstrated success closing new logos in SLED vertical.
• Experience as a SLG Specialty Sales AE, SLG Core AE, or closely related SLED sales role.
• Past success collaborating within matrixed sales environment.
• Deep understanding of SaaS/Software Sales, SLG sales, and business sales processes.
• Bachelor's degree in business, marketing or related discipline.

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work.