Sr Solution Sales Executive Customer Workflows Western Plains State Local Government

ServiceNow; Minneapolis (MN); On-site; USD 80,000 - 140,000; Full time

Job summary

An established industry player is seeking a dynamic Customer Workflows Solution Sales Executive to lead sales efforts in the State and Local Government sector. This role involves driving new opportunities, supporting strategic planning, and collaborating with various teams to enhance customer experiences through innovative solutions. With a focus on digital transformation and leveraging AI, the ideal candidate will have a strong sales background and a passion for fostering inclusive environments. Join this forward-thinking company to make a significant impact in the upper Midwest and Pacific Northwest regions.

Qualifications

• 7+ years of sales experience in State and Local Government.
• Proven track record of achieving sales targets and closing new logos.

Responsibilities

• Drive growth of Customer Workflows within the territory.
• Support strategy and planning to improve account targeting and execution.

Skills

Sales Strategy

Customer Workflows Solutions

AI Integration

SaaS Sales

Account Planning

Collaboration

Education

Bachelor's degree in business, marketing or related discipline

Job description

Job Description

The Customer Workflows Solution Sales Executive will oversee State and Local Government market success of ServiceNow's CX, FSM, Source to Pay and related Customer Workflows solutions to Western Plains State & Local Government (SLG) clients. (MN, WI, IO, west to the Pac NW) These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information.

What you get to do in this role:

The Solution Sales Executive supports the strategy and solution win for Customer Workflows growth within SLG upper Midwest / PacNW territory. Responsibilities/activities can vary by solution area given coverage capacity.

• Drive net new opportunity and growth of Customer Workflows within territory
• Support Midwest SLG territory strategy and planning to improve vertical agreement, account use case targeting and execution
• Provide input and domain expertise to Core Regional Sales Leader and AE team during the account planning process based on territory strategy and recommendation
• Ensure recommendation to territory strategy and account planning is aligned with Now Value principles
• Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners.
• Interlock with core Solutions Consulting & Customer Workflows Solutions Consulting on Capability Roadmap for feedback and agreement
• Coach core AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help drive net new opportunities and manage the sales cycle
• Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes
• Champion diversity and belonging to contribute to an open and inclusive environment

Qualifications:

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
• Current location in upper Midwest, PacNW with flexibility to travel across the region to attend internal/external events as needed
• History of achieving sales targets
• 7+ years knowledge and demonstrated success selling to SLG in the region.
• 3+ years knowledge and demonstrated success selling Customer Workflows related software solutions
• Demonstrated success closing new logos in SLED vertical
• Experience as a SLG Specialty Sales AE, SLG Core AE, or closely related SLED sales role
• Past success collaborating within matrixed sales environment
• Deep understanding of SaaS/Software Sales, SLG sales, and business sales processes
• Bachelor's degree in business, marketing or related discipline
• Travel required: 30-50%