Sr. Solution Engineer - Nonprofit Mid Market Team

salesforce.com, inc.; Austin (TX); On-site; USD 113,000 - 152,000; Full time

Job summary

Salesforce is seeking a Salesforce SE for its nonprofit solutions team in the United States. You will discover and map customer goals to the Salesforce solution portfolio, design innovative solutions, and present story-driven demos that illustrate business value.

You’ll collaborate with sales, product, and engineering to respond to requests and help close deals. The role requires 7+ years of software experience, nonprofit exposure is preferred, strong communication, and travel up to 20% as you

Qualifications

• B.S. in Computer Science or related field is required.
• 7+ years of professional experience, preferably in nonprofit or software.
• Experience in fast-paced, agile environments.
• Sales experience and Salesforce Admin experience preferred.
• Travel domestically up to 20%.

Responsibilities

• Discover and analyze customer goals, mapping them to Salesforce solution portfolio.
• Earn the 'technical win' through demos and presentations.
• Respond to RFPs/RFIs/RFQs.
• Research and develop technical Points of View aligned with industry knowledge.
• Design innovative solutions on the Salesforce platform.
• Present customized, story-driven demos tied to business value.
• Build and maintain relationships with the sales team and account contacts.
• Feed customer requirements back to product and engineering teams.
• Participate in ongoing training and certifications.
• Travel domestically up to 20%.

Skills

Affinity for nonprofit

Lead discussions with leaders

Articulating technical value

Team-based problem solving

Verbal and written communication

Time management and prioritization

CRM/AI/Analytics expertise

Education

B.S. in Computer Science or related field

Tools

Salesforce Administrator (201)

Nonprofit Cloud Consultant certifications

Job description

Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About Salesforce for Nonprofits

We're building an enterprise dedicated to delivering Salesforce's CRM and platform solutions to the nonprofit market. We're seeking candidates with intellectual curiosity and the ability to explain complex technology simply - helping mission-driven organizations achieve more through technology.

Required Experience

• B.S. in Computer Science, Software Engineering, MIS, or related field
• 7+ years of professional work experience, preferably in the nonprofit sector or software industry
• Experience working in a fast-paced, agile company environment
• Previous sales experience preferred
• Previous Salesforce Administrator experience preferred

A Typical Day in the Life of a Salesforce SE

• Discover and analyze customer goals, mapping them to the Salesforce solution portfolio
• Earn the 'technical win' through compelling demos and presentations
• Respond to RFPs/RFIs/RFQs
• Research and develop technical Points of View aligned with industry knowledge
• Design innovative solutions on the Salesforce platform
• Present customized, story-driven demos tied to business value
• Build and maintain relationships with the sales team and account contacts
• Feed customer requirements back to product and engineering teams
• Participate in ongoing training and certifications
• Travel domestically up to 20%

Vital Skills

• Affinity for nonprofit and mission-driven organizations
• Ability to lead discussions with organizational leaders and individual contributors alike
• Comfort articulating technical value through discovery and demos
• Strong team-based problem solving, leadership, presentation, and collaboration skills
• Strong verbal, written, and interpersonal communication
• Effective time management and prioritization in a dynamic sales environment
• Technical expertise in CRM, AI, Analytics, BI, Digital Marketing, or Community Engagement

Desired Skills

• Background in nonprofit management/operations and/or Salesforce technology
• Ability to create and deliver customer-facing software demos
• Salesforce Administrator (201) and Nonprofit Cloud Consultant certifications

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Salesforce offers a variety of benefits to help you live well including:

• time off programs
• medical
• dental
• vision
• mental health support
• paid parental leave
• life and disability insurance
• 401(k)
• an employee stock purchasing program

The typical base salary range for this position is $113,330 - $151,550 annually.

There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $124,670 - $166,810 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.