Sr Software Engineer - ServiceNow

Cox Automotive Inc.; Atlanta (GA); On-site; USD 99,000 - 165,000; Full time

Job summary

An established industry player is seeking a Senior Software Engineer to enhance their ServiceNow platform. In this role, you will design and implement solutions that improve performance while reducing technical debt. Collaborating with product management, you will address customer challenges and contribute to Agile planning. This dynamic position allows you to work with cutting-edge technologies, mentor junior engineers, and stay updated on industry trends. Join a forward-thinking company that values innovation and offers a flexible work environment, competitive salary, and comprehensive benefits.

Benefits

Flexible vacation policy

Paid holidays

Paid wellness hours

Additional paid time off

Qualifications

• Proficiency in ServiceNow modules and Scripted REST APIs.
• Experience with Agile practices and troubleshooting.
• Bachelor's degree and 4 years' experience in related field.

Responsibilities

• Design viable solutions with Product Management.
• Build across multiple products in ServiceNow.
• Provide ongoing support and maintenance of deployed products.

Skills

ServiceNow modules (ITSM, Service Catalog)

Scripted REST APIs

JavaScript

Glide Scripting

API Development

DevOps practices (CI/CD)

Agile application development

Troubleshooting skills

Education

Bachelor's degree in related discipline

Master's degree

Ph.D.

Tools

ServiceNow Development Tools

Git

Job description

Join to apply for the Sr Software Engineer - ServiceNow role at Cox Automotive Inc.

2 days ago Be among the first 25 applicants

Join to apply for the Sr Software Engineer - ServiceNow role at Cox Automotive Inc.

The Senior Software Engineer, ServiceNow writes and maintains code within ServiceNow to implement capabilities and features and improve performance and maintainability while reducing technical debt in alignment with product and technology roadmaps. The Senior Software Engineer, ServiceNow plays a role in Agile planning, providing advice and guidance, and monitoring emerging trends.

Primary Responsibilities:

• Work with Product Management to understand the challenges customers and end users face in their day-to-day work and partner with them to design viable solutions.
• Recommends viable solutions to processes, technology, and interfaces that improve the team's effectiveness and reduce technical debt.
• Foresees capacity requirements for component usage and identifies limitations.
• Provides input into story sizing, backlog grooming, and release planning.
• Contributes to product and solution designs to address critical issues and complex problems.
• Builds across multiple products in ServiceNow in response to the needs of stakeholders.
• Understands technical architecture and writes software and automated tests aligned with agreed-upon standards.
• Performs trouble-shooting efforts and investigations when necessary.
• Provides ongoing support, monitoring, and maintenance of deployed products.
• Actively works with less experienced software engineers providing technical guidance and oversight.
• Actively participates in the engineering community, staying up to date on new software technologies and best practices, and sharing insights with others in the organization.
• Ensure adherence to relevant technical strategies, policies, standards, and practices.
• Design, code, test, correct, and document ServiceNow scripts, workflows, triggers, and actions from agreed specifications, using agreed standards to achieve a well-engineered result.
• Take part in reviews of own work and lead reviews of colleagues' work.
• Manage ServiceNow enhancements to improve business performance.
  
  

Qualifications:

• Proficiency in ServiceNow modules such as ITSM and Service Catalog.
• Expertise in building and managing Scripted REST APIs for external system integrations.
• Hands-on experience with ServiceNow Application Development, including creating and maintaining custom applications.
• Experience with DevOps practices such as CI/CD pipelines for ServiceNow development, using tools like Git is a plus.
• Strong skills in JavaScript, Glide Scripting, and API Development.
• Strong analysis and troubleshooting skills.
• Familiarity with ServiceNow development tools, including Studio, Flow Designer, Service Portal, and Virtual Agent.
• Working experience with Agile application development practices.
• Bachelor's degree in a related discipline and 4 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 2 years' experience; a Ph.D. and up to 1 year of experience; or 16 years' experience in a related field.
• Certified in ServiceNow system administration and/or application development (CSA, CAD).
  
  

Preferred Qualification:

• ServiceNow Micro or Implementation Certifications
• Agile Certifications
  
  

USD 99,000.00 - 165,000.00 per year

Compensation:

Compensation includes a base salary of $99,000.00 - $165,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Benefits:

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Software Development

Referrals increase your chances of interviewing at Cox Automotive Inc. by 2x

Sign in to set job alerts for “Senior Software Engineer” roles.

Senior Full Stack .NET Developer - Aladdin Engineering, Vice President

Senior Software Engineer, SAP (Order-to-Cash), Converse Tech (Atlanta Location)

Sr. Software Engineer - Investment Manager

Atlanta, GA $138,400.00-$173,000.00 7 hours ago

Principal Software Engineer, Payroll Services

Principal Software Engineer (Electronics)

Senior Robotics Software Engineer, Team Lead

Industrial Automation Senior Software Engineer

Senior Application Developer- SAP Analyst (hybrid)

AVP, Principal Mobile Software Development Engineer

AVP, Principal Mobile Software Development Engineer

AVP, Principal Mobile Software Development Engineer

Contract Senior Sailpoint Developer - Identity Management

Lead Cybersecurity - ServiceNow Developer

Senior ServiceNow ITOM Developer with Value Stream Management (VSM)

Lead Cybersecurity - ServiceNow Developer

OMNI Retirement Software Implementation-Conversion Analyst Senior Specialist

Senior Application Developer, ServiceNow HRSD (Hybrid)

Atlanta, GA $130,000.00-$169,000.00 2 days ago

Sr. Software Engineer- SAP ABAP (Open to Atlanta)

Atlanta, GA $99,500.00-$222,900.00 5 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.