Sr. Software Engineer (.NET), Communications

DriveCentric; United States; Remote; USD 110,000 - 165,000; Full time

Benefits offered by this job

9 Paid Holidays

15 FTO days in first year

401K with 4% match (eligible after 90+

Health Insurance

Flexible Spending Account

Health Savings Account

Vision Insurance

Short/Long-Term Disability Insurance

Employer-paid Life Insurance

Additional Voluntary Life Insurance

Critical Care Insurance

Hospital Indemnity Insurance

Employee Assistance Program

Pluralsight subscription

Job summary

DriveCentric, Inc. is seeking a senior backend engineer to own the email delivery and domain infrastructure for thousands of dealerships.

You will manage sending domains, DNS records, and provider integrations to ensure inbox delivery while building scalable, event-driven services feeding our CRM. You will work with Kafka-based pipelines, front-end Angular interfaces, and a suite of email platforms (SendGrid, Mandrill, Mailchimp) to support transactional, inbound, and price-change emails.

Qualifications

• 5+ years of C# .NET development experience.
• 3+ years with 3rd party API integrations.
• 3+ years with Microsoft SQL Server and/or PostgreSQL.
• Working knowledge of email infrastructure (SMTP, MIME, DNS records for email authentication).
• Experience with frontend frameworks, preferably Angular.
• Working knowledge of HTTP and webhook based integrations.
• Working knowledge of parallel and asynchronous programming techniques.
• Working knowledge of data exchange formats (JSON, XML).
• Experience with microservice and event-driven architecture.
• Exceptional communication, problem solving, and analytical skills.

Responsibilities

• Own sending domain management for thousands of dealerships: store-specific and shared sending domains, DNS records, SPF/DKIM/DMARC, and a normalized source of truth for domain configuration.
• Protect deliverability and sender reputation. Diagnose DMARC failures, hard/soft bounces, and blocks; report on blocked mail by store.
• Architect and scale the Email Blast platform: batching, queues, scheduling, audience accuracy, partitioned tables, and blast metrics for reporting.
• Build and maintain services behind transactional, inbound, and price change emails.
• Integrate with email service providers (SendGrid, Mandrill, Mailchimp): API keys, subusers, webhooks, routing, compliance.
• Own APIs and event-driven pipelines (Kafka) that feed data back to the CRM.
• Navigate email compliance and abuse prevention: CAN-SPAM, CASL, FTC requirements, unsubscribe headers, opt-out handling, blocking malicious links.
• Design and develop customer and admin facing Angular UI for customer interactions and store management.
• Build testability into communication systems: simulated providers, webhook forwarding, automated unsubscribe/send tests, load simulators.
• Assist in identifying and resolving issues; perform root cause analysis on escalations.
• Keep services healthy: framework/library upgrades, security remediation, query tuning, retry/dead-letter handling, monitoring, alert tuning.
• Participate in story refinement, release planning, code reviews; deploy validated code to production.

Skills

C# .NET

API integration

Angular

SQL Server / PostgreSQL

HTTP/Webhooks

Microservices

JSON/XML

Asynchronous programming

Problem solving

Tools

Kafka

MassTransit

OpenTelemetry

Grafana

Elastic

AWS

Job description

Are you tired of not being challenged, not having a voice, or having to work with outdated technologies? Do you want to be a direct contributor in a company that is an innovation leader and has the awards to prove it?

DriveCentric is the premier customer relationship management (CRM) and AI marketing company that connects automotive dealerships to customers in innovative, award-winning ways.

Email is critical for allowing dealerships to reach their customers. The Communications Team owns that channel end to end: sending domains and DNS authentication, deliverability and reputation, Email Blast campaigns, transactional and inbound email, price change emails, click and unsubscribe tracking, and the compliance rules that govern all of it. If you want to own high-volume, customer-facing systems where every message has to land in the inbox, you'll like it here.

Responsibilities:

Own sending domain management for thousands of dealerships: store-specific and shared sending domains, DNS records (SPF, DKIM, DMARC), link and SSL branding, and a normalized source of truth for domain configuration.

Protect deliverability and sender reputation. Diagnose DMARC failures, hard and soft bounces, and mailbox-provider blocks (Xfinity, iCloud, and others), and report on blocked and bounced mail by store.

Architect and scale the Email Blast platform: batching and send queues for high-volume and shared domains, scheduling within store hours, audience accuracy, partitioned tables, and blast metrics for reporting.

Build and maintain the services behind transactional, inbound, and price change emails.

Integrate with and manage email service providers (SendGrid, Mandrill, Mailchimp): API keys and subusers, event webhooks, routing traffic between providers, and staying inside provider limits and compliance policies.

Own APIs and event-driven pipelines (Kafka) that carry that data back to the CRM.

Navigate email compliance and abuse prevention: CAN-SPAM, Canada's CASL, FTC requirements, List-Unsubscribe headers, opt-out handling, and blocking malicious links in inbound and outbound mail.

Design and develop customer and admin facing Angular UI for customer interactions and store management.

Build testability into communication systems: simulated providers, webhook forwarding for dynamic environments, automated tests for unsubscribe and send flows, and load and allocator simulators.

Assist in identifying and resolving issues. Research escalations from support teams, dealership email problems, and bug reports. Perform root cause analysis and address identified issues.

Keep services healthy and current: framework and library upgrades, dependency and security remediation, query tuning, retry and dead-letter handling, APM monitoring, and alert tuning.

Participate in story refinement, release planning, and code review. Deploy your own validated code to production.

Requirements

5+ years of C# .NET development experience.

3+ years of development experience with 3rd party APIs.

3+ years of development experience with Microsoft SQL Server and/or PostgreSQL.

Working knowledge of email infrastructure: SMTP, MIME and message headers, and DNS records for email authentication (SPF, DKIM, DMARC).

Experience with frontend frameworks, preferably Angular.

Working knowledge of HTTP and webhook based integrations.

Working knowledge of parallel and asynchronous programming techniques.

Working knowledge of data exchange formats (JSON, XML, etc.) and serialization/deserialization.

Experience with microservice and event-driven architecture.

Exceptional communication, problem solving, and analytical skills.

Exceptional sense of ownership and responsibility.

Experience owning production issues in real time and diagnosing problems in live customer traffic.

Ability to balance business and technical objectives when making decisions.

Ability to work on tasks independently and as part of a team.

Pluses:

• Experience with automotive DMS platforms or automotive retail operations.
• Experience with Kafka.
• Experience with MassTransit.
• Experience with production instrumentation: metrics, logging, and distributed tracing (OpenTelemetry, Grafana, Elastic).
• Experience with AWS (EKS, SQS, S3, Transfer Family, Route 53) and infrastructure as code.
• Experience working alongside AI coding agents on production codebases.
• Experience with Angular, TypeScript, or modern front-end frameworks to facilitate full-stack collaboration.
• Working knowledge of bidirectional integrations.

Paid Time Off

• Nine (9) Paid Holidays + 15 FTO days in first year
• 401K with matching up to 4% (eligible after 90 days)
• Health Insurance
• Flexible Spending Account
• Health Savings Account
• Vision Insurance
• Short/Long-Term Disability Insurance
• Employer-paid Life Insurance
• Additional Voluntary Life Insurance
• Critical Care Insurance
• Hospital Indemnity Insurance
• Employee Assistance Program
• Pluralsight subscription

Equal Opportunity Statement:

DriveCentric is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. All qualified applicants are encouraged to apply.