Customer Growth BDR

TradeCentric, LLC; Raleigh (NC); Remote; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health Benefits

Monthly Work from Home Stipend

Professional Development Reimbursement

401k with Company Match

Volunteer Time Off

Job summary

TradeCentric, LLC is seeking a driven BDR to map whitespace, conduct multichannel outreach, and qualify new entities within the existing customer base. You will collaborate with Sales, CSMs, and Solution Engineers to uncover opportunities and drive net-new SQOs from the current customer base.

The role emphasizes prospecting into multi-stakeholder, technically complex accounts, with a remote-first setup and structured onboarding to reach full productivity within 90 days.

Qualifications

• 1 to 3 years of BDR/SDR or account development experience.
• Experience in B2B SaaS or technology is preferred.
• Strong CRM discipline and ability to track pipeline.
• Excellent research skills and multi-stakeholder prospecting.

Responsibilities

• Map whitespace: build corporate family maps, identify entities with separate P&L/ERP and prioritize by fit.
• Work with the Approved Customer Network: reach out to sister companies, new locations, and separate business units; coordinate with CSM.
• Qualify Like a Consultant: conduct discovery, apply criteria for separate entities, route add-on business to CS.
• Protect the Relationship: follow engagement rules, capture insights, and route issues to the right owner.
• Own Your Pipeline: track activity in Salesforce, review SQL to SQO, and share weekly SQO updates with the team.

Skills

Prospecting

CRM discipline

Salesloft

Gong

Multi-channel outreach

B2B SaaS

Communication skills

Tools

Salesloft

Gong

LinkedIn Sales Navigator

Salesforce

Job description

The Opportunity

Every day, many of the world's largest companies buy the goods they run on through procurement systems like SAP Ariba, Coupa, and Jaggaer. TradeCentric is the connectivity layer that makes that possible, linking B2B suppliers and their eCommerce platforms (Shopify, Salesforce Commerce, Adobe Commerce, OroCommerce, BigCommerce) directly to their buyers' eProcurement systems (SAP Ariba, Coupa, Jaggaer, Oracle, PeopleSoft, SAP). When suppliers connect through TradeCentric, they become easier to buy from, and they win more business.

Department: Sales

Location: US - Remote

Why You'll Love This Role

• Warm doors, not cold lists. You will open conversations with people who already know and value TradeCentric, and use that credibility to reach new buyers across their organization.


• A real path to closing deals. A defined path to Account Executive, plus pathways into Account Management, Pre-Sales, Solution Consulting, or Sales Leadership.


• Coaching that makes you better. Structured onboarding, ongoing coaching, and call reviews in Gong from leaders invested in your growth.


• A role you help define. This is a new position at TradeCentric. Your playbook, insights, and results will shape how we grow inside our customer base.


• Enterprise sales skills that last. You will learn to navigate complex corporate structures and multi-stakeholder deals across Mid-Market and Enterprise organizations.

Report to: BDR Manager

Pay Range: Base salary ranges from $65,000 to $75,000, with OTE of $100,000-$120,000. Final compensation is determined based on skills, experience, and qualifications.

Work Location: This role is 100% remote.

While we prefer candidates based in the below city/states, we are open to considering candidates from other locations if you feel you meet the role’s qualifications.

• Raleigh, North Carolina


• Chicago, Illinois


• Boston, Massachusetts


• Charlottesville, Virginia


• Minneapolis, Minnesota

What You'll Do

Map the Whitespace

• Build corporate family maps for assigned customer accounts, identifying parent companies, subsidiaries, sister companies, acquisitions, divisions, and locations.


• Identify which entities run a separate P&L, a separate eCommerce or ERP platform, or separate buyer relationships, and prioritize them by fit and potential.


• Use intent data, trigger events, and AI research tools to spot new openings across the customer base, such as acquisitions, new facilities, new divisions, replatforming projects, and new buyer mandates.


• Maintain account hierarchies and whitespace notes in Salesforce so every team member sees the same picture.

Work the Approved Customer Network

• Call into existing customers but make new contacts for sister companies, new locations, or separate business units to learn how their broader organization sells and connects to buyers.


• Work with the CSM team on introductions and referrals to decision makers at sister companies, new locations, and separate business units.


• Run multichannel outreach (calls, email, LinkedIn, video) into newly identified entities, using customer proof points and internal success stories to open doors.


• Execute and help build the sequences and messaging in a new Customer Growth playbook.

Qualify Like a Consultant

• Lead discovery using Same Side Selling, uncovering desired results, issues, and business impact for each new entity.


• Apply clear net-new criteria: a separate legal entity, a separate P&L or budget owner, a new location with its own buying or selling operation, or a separate commerce stack.


• Route add-on business (additional trading partners, connections, or users under an existing account) to Customer Success rather than Sales.


• Advance leads from SQL to SQO against the playbook's qualification criteria, and deliver clean, well-documented handoffs that set AEs up to win.

Protect the Relationship

• Follow clear rules of engagement on ownership and timing.


• Treat every customer call as a relationship moment, and route service issues, renewal risk, or satisfaction signals to the right owner quickly.


• Capture customer insights (new initiatives, organizational changes, competitive activity) and share them with Sales leadership and Customer Success.


• Join territory planning and account mapping sessions with AEs, Solution Engineers, and CSMs.

Own Your Pipeline

• Track activity, account hierarchies, contact data, and disqualification reasons accurately in Salesforce and Gong.


• Review SQL to SQO conversion rate, the share of your SQLs that AEs accept as SQOs, because quality matters as much as volume.


• Share weekly updates on SQOs against target and whitespace coverage across your assigned accounts.


• Work in a modern stack: Salesloft, Gong, LinkedIn Sales Navigator, and AI research and prospecting tools.


• With structured onboarding and coaching, you will reach full SQO productivity within 90 days of hire.

How You'll Win

Success here is simple and visible. You are measured on:

• Net-new SQOs generated from the existing customer base, by count, against monthly and quarterly targets.

What It Takes To Excel

• 1 to 3 years of BDR, SDR, or account development experience, B2B SaaS or technology preferred.


• A track record of meeting or beating pipeline targets.


• Strong research skills and the curiosity to untangle complex corporate structures.


• Experience prospecting into multi-stakeholder, technically complex sales.


• Confidence on the phone, with the judgment to balance new business goals and customer trust.


• A collaborative style that builds strong working relationships with Customer Success and Account Management.


• Strong CRM discipline, Salesforce experience preferred.


• AI fluency, using generative AI and signal data tools to research smarter and prospect faster.


• The organization to prioritize competing activities without dropping the ball.


• A goal-oriented, positive, self-starting mindset with a record of ownership.

Bonus points for

• Experience in account-based or install-base selling.


• Exposure to eCommerce, eProcurement, iPaaS, or data integration technology.


• Familiarity with corporate hierarchy tools such as ZoomInfo, D&B Hoovers, or Salesforce account hierarchies.


• Training in Same Side Selling or a similar consultative methodology.

Company Benefits

• Flexible Time Off


• Volunteer Time Off


• Health Benefits: Medical, Dental and Vision


• Health Savings Account (HSA) and Flexible Spending Account (FSA)


• Dependent Care FSA (DCFSA)


• 401k with Company Match


• Paid Parental Leave


• Company paid Short Term & Long Term Disability


• Company paid Life Insurance


• Monthly Work from Home Stipend


• Professional Development Reimbursement Program

TradeCentric is an equal opportunity employer (M/F/D/V).

We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.