Sr. Site Quality Manager

Jabil Inc.; Byhalia (MS); On-site; USD 180,000 - 250,000; Full time

Benefits offered by this job

Competitive compensation package

Comprehensive benefits

Job summary

Jabil Inc. is seeking a Quality Director to lead the development and execution of world-class quality systems ensuring product reliability, regulatory compliance, and customer satisfaction.

You will drive continuous improvement initiatives and establish scalable processes to support growth while upholding the highest standards of operational excellence. You will lead audits, CAPA, and cross-functional collaboration with Operations, Engineering, Manufacturing, and Supply Chain to meet ISO 9001

Qualifications

• Bachelor's degree in Engineering, Manufacturing, or related discipline is required.
• 10+ years leading quality in manufacturing environments.
• Experience leading quality organizations and engineering teams.

Responsibilities

• Design, implement, and maintain quality systems (policies and procedures) for Large Form Assembly products.
• Set short- and long-term quality objectives aligned with strategy and customer needs.
• Lead Quality Managers, Engineers, and staff to ensure effectiveness and compliance.
• Collaborate with Operations, Engineering, Manufacturing, and Supply Chain.
• Escalate major quality issues and drive nonconformance investigations.
• Oversee audits, CAPA, and timely closure of gaps.

Skills

Quality leadership

Cross-functional collaboration

Auditing & CAPA

Statistical methods

Regulatory compliance

Communication

Education

Bachelor's degree in Engineering or related field

Master's degree in Engineering/Quality/Technology

Tools

ASQ certifications (CQE/CMQ/OE)

Job description

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world’s top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

How will you make an impact?

As the Quality Director, you will lead the development and execution of world-class quality systems that ensure product reliability, regulatory compliance, and customer satisfaction. You will drive continuous improvement initiatives, strengthen quality culture, and establish scalable processes that support business growth while maintaining the highest standards of operational excellence.

What will you do?

• Lead the design, implementation, and maintenance of quality systems, policies, and procedures supporting Large Form Assembly products and operations.
• Establish short- and long-term quality objectives aligned with business strategy and customer requirements.
• Provide leadership and guidance to Quality Managers, Engineers, and quality personnel to ensure organizational effectiveness and compliance.
• Drive collaboration between Quality and cross-functional teams including Operations, Engineering, Manufacturing, and Supply Chain.
• Serve as the primary escalation point for significant quality issues, customer concerns, and nonconformance investigations.
• Develop and maintain quality evaluation, inspection, testing, and control systems in accordance with customer, regulatory, and company requirements.
• Direct internal and external quality audits, oversee corrective and preventive actions (CAPA), and ensure timely closure of identified gaps.
• Utilize statistical analysis and quality methodologies to identify improvement opportunities and reduce the cost of poor quality.
• Ensure compliance with ISO 9001 and other applicable industry, regulatory, and customer-specific standards.
• Lead risk-based quality planning activities for new product introductions and process transfers.
• Review and communicate quality performance metrics, business reports, and quality system effectiveness to senior leadership and customers.
• Partner directly with customers to address requirements, drive issue resolution, and strengthen business relationships.
• Lead continuous improvement initiatives that create sustainable, repeatable, and measurable operational improvements.
• Ensure initial and ongoing validation activities are performed in support of quality and GMP-related systems as applicable.
• Share best practices across sites and support enterprise-wide quality initiatives.
• Perform other duties and responsibilities as assigned.

How will you get here?

Minimum Qualifications

• Bachelor's degree in Engineering, Manufacturing, Technology, Quality, or a related discipline.
• 10+ years of progressive quality leadership experience within a manufacturing environment.
• Proven experience leading quality organizations, including managers and engineering teams.
• Experience implementing and maintaining quality management systems, audit programs, and corrective action processes.
• Strong understanding of statistical quality methods, root cause analysis, and continuous improvement methodologies.
• Demonstrated ability to influence cross-functional stakeholders and drive organizational change.
• Excellent written, verbal, presentation, and customer-facing communication skills.

Preferred Qualifications

• Master's degree in Engineering, Technology, Quality, or a related field.
• Large Form Factor (LFF) or Large Form Assembly (LFA) manufacturing experience.
• ASQ certifications such as Certified Quality Engineer (CQE), Certified Manager of Quality/Organizational Excellence (CMQ/OE), or equivalent.
• Experience supporting highly regulated manufacturing environments.
• Demonstrated success leading enterprise-wide quality transformation initiatives.

What Can Jabil Offer You?

• A culture focused on innovation, collaboration, and continuous improvement.
• Opportunities to lead high-impact strategic quality initiatives.
• Career growth within a global manufacturing and technology organization.
• Exposure to diverse customers, products, and advanced manufacturing technologies.
• Competitive compensation and comprehensive benefits package.
• The opportunity to make a lasting impact on operational excellence and customer success.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [e-mail] or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

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