Quality Engineer lll

Jabil; San Jose (CA); On-site; USD 99,000 - 179,000; Full time

Job summary

Jabil, a leading engineering, supply chain, and manufacturing solutions provider, is seeking a quality liaison for global customer accounts. The role involves representing the quality function within technical support and coordinating with internal teams to address manufacturing quality issues.

You will develop QA plans, participate in new product introductions, and drive corrective actions with suppliers and customers, ensuring compliance and continuous improvement.

Qualifications

• Bachelor's degree required, with five years related experience or equivalent.
• Proven project leadership with ability to manage multiple activities and drive to completion.
• Strong communication and facilitation skills; able to lead problem-solving sessions.
• Change agent capable of influencing change within teams and processes.
• SMT process experience with SMT equipment and automation solutions.

Responsibilities

• Develop and maintain QA plans for global new product introductions.
• Support quoting activities by participating in design, development, and implementation phases.
• Evaluate inspection processes and provide input to guidelines.
• Coordinate corrective/preventive actions for supplier or customer discrepancies.
• Interface with departments to implement process improvements and standardize manufacturing processes.

Skills

Project leadership

Communication facilitation

Change agent

SMT process experience

Quality metrics & CI

Education

Bachelor's degree

Job description

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

SUMMARY

Represent the quality function of technical support, in conjunction with other internal support groups, regarding issues affecting manufacturing on global customer accounts. Serve as liaison between Jabil Circuit and suppliers or customers on global quality related issues.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop and maintain QA plans and timeliness of global new product introductions utilizing Advanced Product Quality Planning and Process Optimization specific to the customer.
• Provide support for all quoting activities by participation in initial process design, development, and implementation phases.
• Evaluate and provide input to inspection processes via inspection aids and instruction guidelines.
• Support all global training programs specific to their customer by development and implementation of specialized training sessions for all applicable functions.
• Develop appropriate systems for document storage, access and review pertaining to global customer accounts.
• Review all supplies, internal, and customer discrepancies, coordinate and track the effectiveness of corrective/proactive action efforts.
• Conduct periodic review and maintenance of all documentation files; develop appropriate systems for document storage and access.
• Review all supplier or customer discrepancies. Coordinate and track the corrective/preventative action effort.
• Participate in the vendor survey activities as applicable.
• Drive proactive participation with suppliers and (when possible) aid in their process improvement efforts.
• Interface with all departments as applied to the Policies and Procedures.
• Provide insight and assistance of implementing and maintaining Process Improvement and Optimization concentrating on proactive methodologies.
• Assist in driving the standardization of manufacturing processes of global customer accounts.
• Interface and provide technical support on quality issues with the customer as needed.
• Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
• Comply and follow all procedures within the company security policy.

MINIMUM REQUIREMENTS

Bachelor's degree required and five years related experience; or equivalent combination of education and experience.

• Project leadership - can manage multiple activities, priorities and independently drive to completion
• Communication and facilitation skills, and can lead a problem-solving session
• Change agent - can influence change within people
• SMT process experience - SMT equipment / automation solutions
• Experience with quality metrics, and continuous improvement methods

The pay range for this role is $99,300 - $178,600. Job-related, non-discriminatory factors used to determine the actual offered rate include qualifications and experience, geographic location, education, external market data, and consideration of internal equity.

As part of the total rewards package, this position is eligible for a short-term incentive based on performance. In addition, Jabil offers benefits to enhance your health, wealth and resilient self.

• medical
• dental
• vision insurance plans
• 401(k) retirement plan and employee stock purchase plan
• paid time off

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation: If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [e-mail] or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

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