Sr. ServiceNow Technical Consultant

Diverse Lynx; United States; Remote; USD 110,000 - 150,000; Full time

Job summary

A leading company is seeking a Sr. ServiceNow Technical Consultant for a long-term contract position. The ideal candidate will have substantial hands-on experience in ServiceNow's ITSM and ITOM modules. Responsibilities include consulting, data migration, and system integration. This remote position requires strong analytical skills, effective communication, and ServiceNow certifications.

Qualifications

• 5+ years of experience in ServiceNow design and development.
• MUST HAVE hands-on experience in ITSM and ITOM.
• Must have ServiceNow certifications.

Responsibilities

• Providing hands-on ServiceNow design and development expertise.
• Migrating data and processes from legacy tools to ServiceNow.
• Configuring and building integrations with various systems.

Skills

ServiceNow Development

ITSM

ITOM

Analytical skills

Communication

Leadership

Education

Bachelor's degree

Job description

Role: Sr. ServiceNow Technical Consultant
Position Type: Contract
Contract Duration: Long Term (Contract to perm, should be open to conversion to full time)
Work Location: Remote
Minimum Experience Required: 5+ years in ServiceNow Development. MUST HAVE hands on experience in ITSM and ITOM implementation/integration and support projects. (MUST have HANDS ON experience with both modules not just knowledge of, and needs implementation/integration experience).
Certifications (REQUIRED): ServiceNow certifications. (Ideally at last 2). Certified Implementation Specialist, Service Now System Administrator, and preferred in ITSM and ITOM Product lines


Responsibilities/Duties:

Providing hands-on ServiceNow related design and development expertise, supporting a range ServiceNow based consulting initiatives.
Work closely with a team of architects, SMEs, process consultants in end to end implementations
Migration of data and process from legacy tools to ServiceNow, such as BMC Remedy.
Configure and build integrations with SCCM, SCOM, SAP, Workday, etc.
Configure and develop enhancements on the ServiceNow platform to meet business needs for modules - ITSM and ITOM.
Set up ITOM Discovery, schedules, configure CMDB health dashboard, health metrics, etc.
Define business problems/opportunities with constraints, goals, budgets and timelines.
Communicate technical problems and solutions to both technical and non-technical audiences.
Ability to convey complex technical concepts in understandable business terms
Consults with business analyst/project manager to develop appropriate technical solutions.
Document and gain acceptance / approvals of selected final solutions.
Execute technical solutions in capacity as a Sr. consultant.
Contribute to the development of Fujitsu IP solutions in ServiceNow.
Coach and advise other Developers.

Skills and Experience Requirements:

Bachelor's degree with at least 5 years of ServiceNow design and development experience
Development experience on the ServiceNow platform including customization of applications such as ITOM, ITSM and custom apps.
Experience developing ServiceNow solutions and technical design documents from business requirements.
Experience configuring ServiceNow Discovery and Service Mapping including set-up of MID servers.
Experience with implementation of custom integrations (REST/SOAP, Flow Designer, Data Stream, Scripted REST API)
Experience developing, implementing, and maintaining large-scale applications and systems.
At least two full lifecycle ServiceNow implementations in the role of a lead consultant.
Must have strong requirements gathering experience.
Programming expertise in Java, JavaScript or other functional programming languages
Demonstrated understanding of ITIL practices
Excellent written and oral communication skills.

Skills and Certifications

ServiceNow certifications - Service Now System Administrator, Certified Implementation Specialist is must and preferred in ITSM and ITOM Product lines
ITIL v3 certification
Excellent analytical and problem-solving skills
Excellent verbal and written communication skills
Strong presentation development and Customer Presentation skills
Successful teamwork experience & demonstrated leadership abilities







Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

About the company

We provide Consulting Services for our customer’s project and staffing needs. We also provide Data Management for Clinical Trials.

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