Sr. Service Field Tech

RESA Power; Shelton (CT); On-site; USD 60,614 - 68,880; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Company-paid life insurance

Paid time off

Matching 401k

Milestone bonus

Job summary

RESA Power in Shelton, Connecticut is seeking a Sr. Service Field Technician to perform maintenance and troubleshooting of electrical equipment. This position involves 25%-50% travel and requires a High School diploma with 5 years of relevant experience. Strong electrical skills and customer communication are essential. Competitive hourly pay of $44-$50, with benefits including medical and 401k matching. Suitable candidates should have a valid driver's license and problem-solving abilities under high-pressure conditions.

Qualifications

• 5 years of experience in a related field.
• Valid driver’s license with a Class A CDL is preferred.
• Experience with LV and MV equipment up to 38 kV class.

Responsibilities

• Perform troubleshooting, electrical testing, and service on LV equipment.
• Communicate with clients for problem resolution.
• Maintain strong client relationships and prepare project estimates.

Skills

Troubleshooting

Electrical testing

Customer communication

Project management

Knowledge of National Electrical Code

Education

High School diploma/GED

Tools

Press Brake

Lathe

CNC

Welding

Job description

Position Summary

A Sr. Service Field Technician requires a qualified, service-oriented individual to perform operation, maintenance, installation and troubleshooting of Switchboards, Switchgear, Motor Control Centers, Transformers, and associated equipment. A qualified individual must be able to test, inspect, troubleshoot, operate breakers, switches, MCC Buckets. They must be able to manage small to large size projects with good supervisory and organizational skills. They must be self-directed and very committed to customer satisfaction. Excellent communication skills with clients, peers and management are essential.

Duties and Responsibilities

• Primary responsibility will be to perform trouble shooting, electrical / testing, repairs and service on LV Switchboard, Switchgear, MCC, and transformers.
• Communicate with clients, peers and management for effective problem resolution and transfer of pertinent information.
• Maintain strong client relationships, prepare project estimates, expand project work scopes and assist in negotiating extra charges.
• Ability to walk through customers’ sites, inspect problem(s) and report problem(s) to Sales and Project Management.
• All work and decisions shall be conducted in strict compliance of all regulatory laws.
• Responsible for the quality control of the LV Switchboard, Switchgear, MCC, and transformers. Specific items include Complete final test report, ensure all warning signs, nameplate, etc. are on the equipment and ensure final pictures have been taken for file and customer.
• Responsible for testing LV Switchboard, Switchgear, MCC, transformers, etc as assigned as per company and customer expectations.
• Complete test reports in company software in a timely manner.
• As directed, complete service and repair work at Customer location(s).
• Must be able to work weekly and/or weekend overtime. Holiday work is scheduled as per business/Customer need.
• Comply with all safety requirements, including proper use of personal protective equipment and operation of equipment in a safe and competent manner. Understand and meet all departmental safety objectives and goals.
• Keep assigned work-area clean, organized, and orderly. Ensure all safety and industrial hygiene requirements are maintained.
• Work with members of a team to effectively complete work assignment. Receive information from team members regarding customer needs and product requirements and utilize this information to perform one’s function.
• Other duties as assigned.

Job Requirements

• High School diploma/GED or equivalent experience and 5 years of experience in a related field.
• Knowledge of the National Electrical Code and various industry standards, such as NETA, OSHA, IEEE and NFPA.
• Strong background and experience in most types of Low, and Medium voltage equipment through the 38 kV class.
• Prefer experience with most of the following or similar: MCC’s, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 38kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program)
• Experience using the following machinery and skill set: Press Brake (Steel and Copper), Lathe, End Mill, Shear, CNC, and Welding.
• Complete projects consistently on budget and at a reasonable contribution.
• Ability to complete on-site job reports.
• Valid driver’s license with a Class A CDL is preferred.

Travel

25%-50% travel

Compensation

$44-$50/hr

Benefits

Full benefits including medical, dental, vision, company-paid life insurance, Employee Ownership Plan, matching 401k, paid time off, Paid Holidays (10 a year), and Milestone bonus.

Working Environment

• Extensive travel
• Emergency call back procedures twenty-four hours a day. Required to work rotating shifts, which includes evenings, nights, weekends, and holidays.
• Variable outdoor environmental temperatures including…
  • steady rainfall, fog, snow, and freezing conditions
  • extreme heat and/or humid conditions
• Energized electrical work on equipment or systems operating at greater than 600 volts; extremely hazardous environments with risk of electrocution
• Special safety precautions and/or equipment
• Lifting and/or guiding heavy sections of materials
• Some confined spaces and some cramped conditions
• Chemicals used in the process
• Diesel fumes

Physical Requirements

• Must be willing to work and/or drive periodic workdays in excess of 12 hours.
• Must understand special hazards associated with high voltage equipment.
• Ability to work in extreme temperatures and weather conditions for various periods of time.
• Must have excellent balance and able to maintain body equilibrium that exceeds what is normal for ordinary locomotion.
• Must have good eye/hand coordination.
• Ability to move hands and manipulate objects easily and skillfully.
• Must be able to ascend and descend stairs in operating unit.
• Must be able to climb up and down on ladders at varying heights with fall restraint.
• Must be able to enter and move about in confined spaces and wear personnel protective equipment.
• Ability to sit, bend, stretch, twist, kneel, stoop, crouch, crawl or reach with your body, arms, and/or legs.
• May be required to push, pull, lift, and/or carry up to a maximum of 50 pounds.
• Adequate olfactory and auditory abilities.
• Vision abilities include close, distance, color, peripheral vision and depth perception.
• Must display ability to read and understand job descriptions, safety/technical manuals and safety/warning signs.
• Will be required to pass physical, drug, and alcohol testing.

Equal Opportunity Employer

RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.