Service Field Tech - Power Systems Tech II, III, or IV

RESA Power, LLC.; Buffalo (NY); On-site; USD 68,880 - 89,544; Full time

Benefits offered by this job

Relocation assistance

Union benefits

Job summary

RESA Power, LLC. is seeking a Service Field Tech with expertise in power systems testing and maintenance. The role involves testing, start-up, and data collection for various HV equipment and protective relaying systems, along with on-site commissioning and repair work.

You will develop procedures, perform functional tests on substation control circuits, and create testing routines to verify protection schemes. Candidates should have safety-oriented problem solving and solid communication skills.

Qualifications

• High School diploma or GED required with 1+ year related field experience.
• Familiarity with NETA, NEC, OSHA and NFPA standards preferred.
• Strong safety practices and problem solving skills required.

Responsibilities

• Inspect, test, troubleshoot and start-up low, medium and high voltage systems up to 500 kV.
• Install, commission and maintain protective relaying equipment and transformers.
• Develop standardized commissioning, testing, and maintenance procedures for relay systems.
• Perform functional testing of substation control circuits to validate relay operation.
• Create relay macros and testing routines to confirm system protection and control configurations.
• Execute end-to-end relay testing with specialized software and analyze fault conditions.
• Review relay settings and logic to ensure alignment with design requirements.
• Rotate emergency on-call duties and respond to customer emergencies when needed.
• All work conducted in compliance with regulatory requirements.

Skills

Electrical testing

Relay testing

High voltage testing

Safety procedures

Customer communication

Education

High School diploma/GED

Tools

Windows

Microsoft Office

Doble Power Factor test sets

Job description

Service Field Tech - Power Systems Tech II, III, or IV

Field Tech, Sr Field Tech - Power Systems Technicians or NETA Technicians are expected to perform service, test and maintain various types of power transmission and distribution equipment.

Responsibilities and Duties

• Inspect, test, troubleshoot, perform start-up and collect data of low, medium and/or high voltage (to 500 kV) electrical systems.

Install, commission, test, and maintain protective relaying equipment, including relay panels, transformers, and circuit breakers.

Develop and document standardized commissioning, testing, and maintenance procedures for relay systems.

Perform functional testing of substation control circuits to validate proper relay operation.

Create relay macros and testing routines to confirm system protection and control configurations.

Execute end-to-end relay testing with specialized software, identifying relay behavior based on fault conditions.

Review relay settings and logic equations to ensure alignment with design requirements.

• Low, Medium and/or High voltage switchgear and circuit breaker testing
• Perform inspection, maintenance, testing and repair of transformers, circuit breakers and all related equipment – 45 KVA to 130 MVA, dry type and/or oil filled.
• Perform maintenance, testing, reconditioning and repair on circuit breakers – low voltage 480 volt (molded case and air‑magnetic) medium voltage up to 15 KV (air‑magnetic and vacuum)
• Experience filling and working with SF6 filled equipment and gas insulated switchgear, desired but not required.
• Test and inspect low and medium voltage cable installations.
• Experience operating high voltage test equipment including Doble Power Factor test sets.
• Perform start-up, troubleshooting and repair services on controls and transfer schemes.
• Rotate emergency on‑call duty and if called respond to customer emergencies in a timely manner.
• All work and decisions shall be conducted in strict compliance of all regulatory laws.
• Other duties as assigned by manager.

Required Experience and Qualifications for a Service Field Tech

• High School diploma/GED and minimum 1 year of experience in a related field.
• Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
• Prefer experience with most of the following or similar: MCC’s, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
• Must be able to work safely and adhere to all electrical safety procedures.
• Good theoretical understanding of electricity and a good aptitude for problem solving.
• Effectively communicate verbally and in writing with customers and peers.
• Dependable and responsible with good judgment and organizational skills.
• Good customer service, time management and follow‑up skills.
• Work effectively with customers, peers and management to resolve client issues.
• Strong computer skills with working knowledge of Windows and Microsoft Office – use of Internet for standards/products/manufacturer research.
• For positions that utilize a company vehicle, will be required to have a valid driver’s license.

Required Experience and Qualifications for a Power Systems Tech II

• High School diploma/GED and minimum 2 years of experience in a related field.
• Power Systems Tech II performs testing and service work while generally requiring direct supervision. The individual has sufficient knowledge and experience to be qualified for assuring the safety of him/herself. Safety knowledge includes an understanding of lockout/tagout procedures and requirements, arc‑flash and shock hazard analyses, and other facets of hazardous electrical energy control procedures.
• Prefer experience with most of the following or similar: MCC’s, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
• Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
• Must be able to work safely and adhere to all electrical safety procedures.
• Good theoretical understanding of electricity and a good aptitude for problem solving.
• Effectively communicate verbally and in writing with customers and peers.
• Dependable and responsible with good judgment and organizational skills.
• Good customer service, time management and follow‑up skills.
• Work effectively with customers, peers and management to resolve client issues.
• Strong computer skills with working knowledge of Windows and Microsoft Office – use of Internet for standards/products/manufacturer research.
• For positions that utilize a company vehicle, will be required to have a valid driver’s license.

Required Experience and Qualifications for a Power Systems Tech III

• High School diploma/GED and minimum 5 years of experience in a related field.
• Power Systems Tech III performs testing and service work and can mentor, lead level I and level II Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching.
• Prefer experience with most of the following or similar: MCC’s, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
• Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
• Must be able to work safely and adhere to all electrical safety procedures.
• Good theoretical understanding of electricity and a good aptitude for problem solving.
• Effectively communicate verbally and in writing with customers and peers.
• Dependable and responsible with good judgment and organizational skills.
• Good customer service, time management and follow‑up skills.
• Work effectively with customers, peers and management to resolve client issues.
• Strong computer skills with working knowledge of Windows and Microsoft Office – use of Internet for standards/products/manufacturer research.
• For positions that utilize a company vehicle, will be required to have a valid driver’s license.

Required Experience and Qualifications for a Power Systems Tech IV

• Associate degree in related field or equivalent experience and minimum 5 years of experience or 10 years of related experience.
• Power Systems Tech IV performs testing and service work and can mentor, lead level I and level II and level III Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching. Position, as directed, supervises large projects and multiple crews and can work independently. Individual performs complex investigations, tests, and evaluations, and prepares written reports as needed.
• Prefer experience with most of the following or similar: MCC’s, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
• Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
• Must be able to work safely and adhere to all electrical safety procedures.
• Good theoretical understanding of electricity and a good aptitude for problem solving.
• Effectively communicate verbally and in writing with customers and peers.
• Dependable and responsible with good judgment and organizational skills.
• Good customer service, time management and follow‑up skills.
• Work effectively with customers, peers and management to resolve client issues.
• Strong computer skills with working knowledge of Windows and Microsoft Office – use of Internet for standards/products/manufacturer research.
• For positions that utilize a company vehicle, will be required to have a valid driver’s license.

Additional Information

Job: Full-Time, Union

Travel: up to 50% regional travel within 2-3 hours.

Compensation: $50 to $65 per hour, depending on skillset, certification, and experience, and eligible for overtime.

Relocation: Relocation assistance is available for highly qualified candidates.

Benefits: Benefits are provided through the union.

Physical Demands: Lifting a maximum of 50lbs on a daily, crawling, climbing, standing for long periods of time, and working in non-ideal conditions.

RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.