Sr Security & Systems Administrator

Franklin Fitch; Boston (MA); Hybrid; USD 117,000 - 143,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) match

Equity incentives

Additional benefits

Job summary

Franklin Fitch in Boston is seeking a Senior Security & System Administrator to own and evolve our core IT infrastructure, cybersecurity and operations in a fast-growing consumer brand. This hybrid role blends hands-on technical leadership with strategic IT governance and partner collaboration.

You will manage Microsoft 365, Entra ID, Azure and cloud services, lead security controls, incident response, automation, governance and disaster recovery, and mentor IT colleagues while aligning

Qualifications

• 7+ years of experience across systems administration, infrastructure, cloud technology and/or cybersecurity.
• Hands-on with Microsoft 365, Entra ID, Intune and Azure.
• Experience with Cisco Meraki, Cloudflare and Zscaler.
• Understanding of AWS, Google Workspace and enterprise SaaS environments.
• Identity management, endpoint security, networking and cybersecurity best practices.
• Vulnerability management, patching, security monitoring and incident response.
• Scripting and automation using PowerShell, Python, APIs or Microsoft Graph.
• Experience with ITSM platforms and MSPs.
• Retail/consumer brands experience; Shopify and ERP familiarity.
• SOC 2, NIST or ISO 27001 frameworks; AI governance familiarity; relevant certifications.

Responsibilities

• Own and administer the organisation's core technology infrastructure and enterprise platforms.
• Manage Microsoft 365, Entra ID, Intune, Azure, AWS and Google Workspace environments.
• Oversee enterprise applications, collaboration tools, networking and cloud-based services.
• Strengthen identity and access management, including SSO, MFA and conditional access.
• Lead security monitoring, incident response and remediation activities.
• Develop automation and integrations using PowerShell, Microsoft Graph, APIs and Python.
• Establish technical documentation, standards and runbooks; support disaster recovery and business continuity.
• Mentor IT colleagues and coordinate with MSPs and vendors.

Skills

7+ years experience

Identity management

Endpoint security

Networking

Cybersecurity best practices

Vulnerability management

Patching

Security monitoring

Incident response

PowerShell

Python

APIs

Microsoft Graph

ITSM platforms

Shopify

ERP platforms

SOC 2

NIST

ISO 27001

AI governance

Microsoft certifications

AWS certifications

Cybersecurity certifications

Tools

Microsoft 365

Entra ID

Intune

Azure

AWS

Google Workspace

Cloudflare

Zscaler

Cisco Meraki

Job description

Senior Security & System Administrator | South Boston, MA (Hybrid - 4 days per week in office)| Up to $130,000 base + 15% annual bonus

Benefits: 100% employer-paid medical, dental and vision insurance, 401(k) match, equity incentives and additional benefits.

The Opportunity

We are partnering with a fast-growing, entrepreneurial consumer wellness and performance brand to recruit a Senior IT Manager with a strong background in infrastructure, systems administration and cybersecurity.

This is a hands-on senior technical leadership opportunity for someone who enjoys taking ownership of a business-critical technology environment, strengthening security and driving operational improvements.

The business is evolving rapidly, with continued investment in its technology infrastructure, digital platforms and wider operations. The successful candidate will play a key role in shaping and developing the IT function, working closely with senior leadership and external technology partners.

This role will suit an experienced IT professional who combines strong technical expertise with excellent communication, organization and stakeholder management skills.

Key Responsibilities

Infrastructure & Systems Management

• Own and administer the organisation's core technology infrastructure and enterprise platforms.
• Manage Microsoft 365, Entra ID, Intune, Azure, AWS and Google Workspace environments.
• Oversee enterprise applications, collaboration tools, networking and cloud-based services.
• Manage platform upgrades, integrations, licensing, monitoring and ongoing optimisation.
• Support business-critical systems, including ERP platforms, e-commerce technology and enterprise SaaS applications.

Cybersecurity & Identity Management

• Take ownership of identity and access management, including SSO, MFA, Conditional Access and privileged access.
• Strengthen endpoint security, device management, vulnerability management and patching processes.
• Administer and monitor security platforms, including Cloudflare, Zscaler and Huntress.
• Investigate security alerts, manage incidents and coordinate remediation activities.
• Support compliance, risk management, access reviews and security improvement initiatives.
• Develop automation and integrations using PowerShell, Microsoft Graph, APIs and Python.
• Improve IT processes, workflows and service delivery.
• Establish technical documentation, standards, procedures and operational runbooks.
• Support disaster recovery, business continuity and incident response planning.
• Evaluate emerging technologies, including AI platforms and associated security controls.

Leadership & Stakeholder Management

• Act as a senior technical escalation point for complex infrastructure, security and systems issues.
• Manage relationships with managed service providers, vendors and external technology partners.
• Lead technical projects and coordinate initiatives across the business.
• Provide technical guidance and mentorship to IT colleagues.
• Work closely with senior leadership to shape technology priorities and the future IT strategy.

Experience & Skills Required

• 7+ years' experience across systems administration, infrastructure, cloud technology and/or cybersecurity.
• Strong hands-on experience with Microsoft 365, Entra ID, Intune and Azure.
• Experience with Cisco Meraki, Cloudflare and Zscaler.
• Understanding of AWS, Google Workspace and enterprise SaaS environments.
• Strong knowledge of identity management, endpoint security, networking and cybersecurity best practices.
• Experience with vulnerability management, patching, security monitoring and incident response.
• Practical scripting and automation experience using PowerShell, Python, APIs or Microsoft Graph.
• Experience managing IT service management platforms and working with MSPs.
• Excellent troubleshooting, organisational and communication skills.
• Comfortable operating autonomously, managing competing priorities and taking ownership of critical technology platforms
• Experience within retail, consumer brands, wellness, fitness, apparel or e-commerce environments.
• Exposure to Shopify and ERP platforms.
• Experience with SOC 2, NIST or ISO 27001 frameworks.
• Familiarity with AI governance and enterprise AI platforms.
• Relevant Microsoft, AWS, cybersecurity or infrastructure certifications.

The Ideal Candidate

We are looking for a proactive, commercially minded IT professional who enjoys working in a fast-paced, entrepreneurial environment.

You'll be equally comfortable getting hands-on with technical challenges, managing external partners and communicating with senior business stakeholders.

This is an excellent opportunity to join an ambitious consumer brand at an exciting stage of its development, with the opportunity to make a tangible impact on its technology environment and grow into broader IT leadership responsibilities.