Sr Security Supervisor

Tower Health; West Reading (Berks County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Generous time off

Tuition assistance

Advance Pay

Employee Assistance Program

Retirement Savings Program

Life Insurance

Job summary

Tower Health is seeking a Security Supervisor 2 to lead a patrol team and manage security operations across the facility. The role involves planning patrol routes, overseeing officer performance, responding to incidents, and ensuring adherence to security procedures.

The position requires strong leadership, the ability to work under pressure, and collaboration with clinical and organizational leaders. Benefits and advancement opportunities are included.

Qualifications

• Ability to maintain workplace safety and security for facility operations.
• Analytical and critical thinking skills for incident response and threat assessment.
• Proven leadership in supervising security staff and complex operations.
• Strong communications and interpersonal skills for collaboration with clinical and organizational leaders.

Responsibilities

• Lead a team of security officers to patrol assigned areas.
• Plan patrol routes and monitor officer performance.
• Respond to incidents and enforce security procedures.
• Mentor and train junior officers to handle security challenges.
• Collaborate with clinical leaders, law enforcement, and emergency responders.

Skills

Workplace safety

Analytical skills

Change management

Collaborative skills

Computer skills

Customer service

Delegation

Detail oriented

Strong communications

Interpersonal skills

Reasoning

Leadership

Listening

MS Office

Multitasking

Organizational skills

Problem solving

Service orientation

Strategic thinking

Team player

Education

Associates degree

Experience in lieu of degree

Tools

None specified

Job description

Job Summary

Work Schedule: Full-Time Night Shift, Hours are Friday–Sunday, 6:30 p.m. to 7:00 a.m.

each position includes four (4) hours of overlap each week, with the specific day and time to be determined based on operational needs.

The department observes six (6) major holidays annually. Senior Security Supervisors will participate in the holiday rotation, working three (3) major holidays and receiving three (3) major holidays off each year.

Part of the Patrol Division, the Security Supervisor 2 leads a team of security officers who patrol assigned areas, ensuring the safety and security of the facility or property. This position involves planning patrol routes, monitoring officer performance, responding to incidents, and ensuring that security procedures are followed. The Security Supervisor 2 is expected to handle more complex security issues and often works closely with clinical and organizational leaders, law enforcement and/or emergency responders. The Security Supervisor 2 plays a key role in training and mentoring junior officers, ensuring they are equipped to handle various security challenges. This role requires strong leadership and the ability to handle high-pressure situations calmly and efficiently.

BENEFITS

• Generous time off, tuition assistance, and comprehensive benefits
• Instant access throughout the pay period with Tower Advance Pay, ensuring financial flexibility and convenience
• Employee Assistance Program, Retirement Savings Program, Life Insurance, and more!

#READ

Qualifications

Education Requirements

• 2 year/Associate Degree - OR - combination of relevant education & experience may be considered in lieu of Associate Degree
• Completes and maintains all competencies and trainings as required for role.

Experience

• Relevant Experience

Certification and Licensure

• Valid PA Driver's License
• IAHSS Basic Level Certification (CHSO) - Must be obtained within 6 months of hire/placement
• IAHSS Advanced Level Certification (CAHSO) - Must be obtained within 12 months of hire/placement
• IAHSS Supervisor Level Certification (CHSS) - Must be obtained within 18 months of hire/placement
• FEMA IS-100.C
• FEMA IS-906
• FEMA IS-907
• FEMA IS-200.C
• BLS Certification

Required Skills

• Accountable for maintaining workplace safety
• Analytical Skills
• Change Management
• Collaborative Skills
• Computer Skills to include use and navigation
• Customer Service Skills
• Delegation Skills
• Detail Oriented
• Excellent Communications Skills
• Excellent Interpersonal Skills
• Good Reasoning Skills
• Leadership Skills
• Listening Skills
• Microsoft Office Applications
• Multitasking
• Organizational Skills
• Problem Solving Skills
• Service Orientation
• Strategic Thinking
• Strong Team Player

Overview

Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.