Supervisor EMS Assistant Chief

Tower Health; Reading, Northern (Berks County, KY); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Tower Health is seeking an EMS Supervisor to oversee pre-hospital patient care and the day-to-day operations of the EMS agency, ensuring high-quality service and regulatory compliance. The role involves directing patient care during shifts and coordinating transport teams to uphold standards across the hospitalization and inter-facility process.

Responsibilities include applying EMS Act requirements, leading licensed and non-licensed staff, and using independent judgment to optimize care

Qualifications

• 2 year/Associate Degree or combination of relevant education & experience may be considered in lieu of Associate Degree.
• Completes and maintains all competencies and trainings as required for role.

Responsibilities

• Oversee day-to-day operation of the EMS agency and coordinate, assess, plan, implement, reassess, and evaluate patient care.
• Supervise transport teams to ensure quality care and patient satisfaction during hospitalization and inter-facility transport.
• Ensure compliance with PA Bureau of EMS standards and EMS Act for all providers.
• Direct activities of licensed and non-licensed staff during assigned shifts using established delegation and supervision principles.
• Use independent judgment to optimize patient care delivery and resource use.

Skills

Supervision

Emergency care coordination

Education

Associate Degree

Relevant education/experience equivalent

Job description

Job Summary

• The EMS Supervisor, under the supervision of the EMS Operations Manager, is responsible for the pre-hospital care of patients requiring care as the result of illness/injury and is responsible for the direction of patient care.
• The EMS Supervisor is responsible for oversight of the day to day operation of the EMS agency, and oversees the coordination, assessment, planning, implementation, reassessment, and evaluation of the patient care provided in the department by employees.
• The EMS Supervisor assists the EMS Operations Manager in supervision of the transport teams to ensure quality care and satisfaction of the patient throughout the hospitalization and inter-facility transport process.
• Responsible for compliance with standards of the PA Bureau of EMS and EMS Act for all levels of prehospital providers employed for and acting on the behalf of the transport service.
• Uses established principles of delegation and supervision to direct the activities of all licensed and non-licensed care givers and support staff in the delivery of patient care during their assigned shift.
• Uses independent judgment to ensure optimal delivery of patient care and appropriate use of available resources.

Qualifications

Education Requirements

• 2 year/Associate Degree - OR - combination of relevant education & experience may be considered in lieu of Associate Degree
• Completes and maintains all competencies and trainings as required for role.

Experience

• Relevant Experience

Certification and Licensure

• BLS Certification
• ACLS Certification
• PALS Certification
• PA Paramedic or higher EMS Certification
• Emergency Medical Services Vehicle Operator Certification
• National Incident Management System (NIMS) 700, 800, 100 & 200 training
• Hazmat Awareness or higher Training
• Current Valid Driver's License
• Obtain unrestricted Medical Command authorization to practice within 90 days of hire and maintain unrestricted Medical Command authorization to practice while employed.

Overview

Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.