Sr. Screening Solutions Specialist - Worcester, MA

Abbott (abbottcareers2 board); United States; On-site; USD 110,000 - 160,000; Full time

Job summary

Abbott Cancer Diagnostics is seeking a Sr Screening Solutions Specialist in the Worcester, MA market to drive product growth of Cologuard in medical practices and meet sales goals.

You will develop and implement account plans, build relationships with physicians and healthcare stakeholders, and enable data-driven decisions using CRM Engage, Excel and Tableau to enhance patient outcomes and the system of care.

Responsibilities

• Generate deep insight into local healthcare ecosystems and market landscape to identify opportunities to improve patient outcomes.
• Synthesize data from Engage (CRM), Excel and Tableau to guide account potential and opportunities.
• Develop and implement account plans to drive growth and visibility of Cologuard and other solutions.
• Lead customer engagement through pre-and post-call activities with stakeholders across teams.
• Build a network of relationships with clinical stakeholders and administrators to capture insights.

Skills

CRM

Excel

Tableau

Tools

Engage CRM

Job description

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to:

• Career development with an international company where you can grow the career you dream of.
• An excellent retirement savings plan with a high employer contribution.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

At Abbott Cancer Diagnostics, we are cancer fighters

We are united by our mission to change lives by providing earlier, smarter answers. Through advances in cancer detection and treatment guidance, we will help eradicate the disease and the suffering it causes. A Screening Solutions Specialist (SSS) is a front-line position in the fight against cancer. The SSS will drive product growth of Cologuard in medical practices to meet sales goals within the assigned geography and deliver diagnostic solutions by establishing the importance of Colorectal Cancer (CRC) diseases and screening.

The Opportunity

A Sr Screening Solutions Specialist will drive product growth in practices to meet sales goals within the assigned geography and deliver diagnostic solutions by establishing the importance of Colorectal Cancer (CRC) diseases and screening.

This role aims to enhance customer relationships to drive growth and revenue while driving accountability for preventive cancer screenings in healthcare systems.

This is a field-based position supporting the Worcester, MA market.

What You'll Work On

Essential Duties

Include, but are not limited to, the following:

• Generate deep insight into local healthcare ecosystems and market landscape in order to identify opportunities to enhance the system of care and deliver improved patient outcomes through integration of Exact Science's solutions.
• Analyze the treatment journey across the local system of care in order to identify account opportunities to work with HCPs to improve clinical decision making and deliver better patient and population health outcomes in the context of EXAS current and future pipelines.
• Build a network of relationships within accounts in order to gain insight into system, customer and patient unmet needs, including clinical stakeholders and administrators, and diligently captures information on customer interactions using the Customer Relationship Management (CRM) database, including point of contact (POC) information, sales call activities, market intelligence, funnel development and other data points.
• Synthesize data from a range of formal and informal sources to understand the evolving and dynamic local care system, leveraging available tools and resources such as Engage (CRM), Excel, Tableau and available research to make data-driven decisions on account potential and opportunities in order to focus effort, including working across the Market team.
• Develop and implement business and account plans to increase the visibility and awareness of the Company's products and maximize opportunities and sales growth. Create business and account plans based on opportunities to drive acceptance of Cologuard and other Exact Sciences solutions to enhance clinical decision making and the effectiveness of the system of care.
• Lead the implementation of these business and customer plans to devise and implement customer-specific pre-and post-call engagement approaches that evaluate and address customer needs, in collaboration with a range of internal stakeholders including Screening Advocate (SA), Medical Affairs and Marketing.
• Inform, educate and enable target physician and stakeholder groups about Exact Sciences products and value propositions to equip them to make informed decisions about treatment choices and patient resources and highlight the importance of screening to the customer, drawing on approved clinical studies and marketing aids.
• Proactively drives business growth by focusing on customers with highest potential and proactively initiating connections to uncover unmet needs and opportunities.
• Seeks regular feedback from customers about their experience, service, satisfaction and perceived value of working with Exact Sciences.
• Leads the successful implementation of account plans through collaboration and coordination with key internal stakeholders to develop and execute strategies, enhance customers satisfaction, improve patient outcomes.