Sr. Salesforce Developer

Resolve Tech Solutions, LLC; Texas; Hybrid; USD 120,000 - 150,000; Full time

Job summary

Resolve Tech Solutions (RTS) is seeking a Senior Salesforce Developer to design, build, and support Service Cloud solutions that optimize customer service operations. You will collaborate with stakeholders, analysts, and technical teams to deliver scalable capabilities for case management, service automation, and enterprise integrations.

You will lead development efforts using Apex, LWC, and modern Salesforce integration patterns, participate in code reviews, and mentor junior developers while

Qualifications

• 5+ years of Salesforce development experience with Service Cloud.
• Proficiency in Apex, Lightning Web Components, JavaScript, and Salesforce integration patterns.
• Experience with Agile delivery, Git, and CI/CD deployment processes.
• Salesforce Platform Developer I certification preferred; PD II and Service Cloud Consultant certifications are a plus.

Responsibilities

• Develop Salesforce Service Cloud solutions and case management features.
• Implement Omni-Channel routing, queues, entitlements, milestones, and Knowledge.
• Integrate Salesforce with enterprise systems using REST/SOAP APIs and middleware.
• Troubleshoot performance, security, and data integrity issues.
• Lead code reviews, support testing and deployments, and mentor junior developers.

Skills

Apex

Lightning Web Components

JavaScript

SOQL

Salesforce Flow

Service Cloud

REST/SOAP APIs

Agile delivery

Tools

Git

CI/CD

Middleware

Job description

We are seeking a Senior Salesforce Developer to design, develop, and support Salesforce Service Cloud solutions that improve customer service operations. This role partners with business stakeholders, analysts, and technical teams to deliver scalable capabilities for case management, service automation, and integration with enterprise systems.

Key Responsibilities

• Develop solutions using Apex, Lightning Web Components, SOQL, and Salesforce Flow.
• Configure and enhance case management, Omni-Channel routing, queues, entitlements, milestones, and Knowledge.
• Integrate Salesforce with enterprise applications using REST/SOAP APIs and middleware.
• Troubleshoot issues, improve performance, and maintain security and data integrity.
• Conduct code reviews, support testing and deployments, and mentor junior developers.

Qualifications

• 5+ years of Salesforce development experience, including substantial hands-on Service Cloud experience.
• Strong proficiency in Apex, Lightning Web Components, JavaScript, and Salesforce integration patterns.
• Experience with Agile delivery, Git, and CI/CD deployment processes.
• Salesforce Platform Developer I certification preferred; Platform Developer II and Service Cloud Consultant certifications are a plus.

Resolve Tech Solutions (RTS) is a global technology services company dedicated to revolutionizing and rejuvenating pivotal industries through cutting-edge innovation and digital prowess. As a premier IT partner in the telecom, retail, government, aerospace, defense, and real estate sectors, RTS offers world-class services and solutions, aiming to modernize and transform businesses and communities. Our commitment lies in delivering high-performance, sustainable solutions, blending effectiveness and modernity. Embracing a collaborative culture, RTS fosters innovation, agility, partnership, and leadership to ensure the excitement of technological advancement permeates every endeavor.