Sr. Sales Rep Engineer, CSP

Lenovo; North Carolina; Hybrid; USD 110,000 - 160,000; Full time

Job summary

Lenovo in Morrisville, NC is seeking a CSP Inside Sales Manager to drive revenue, profit, and customer satisfaction for large cloud customers. The role involves RFP support, configuring, pricing and quoting solutions, and maintaining key account relationships.

It is a hybrid onsite role, three days per week at the Morrisville location, within a global team. The ideal candidate has 5+ years in sales-related roles, a relevant Bachelor's degree, and strong negotiation, relationship-building, and

Qualifications

• 5+ years of experience in sales: account management, sales specialist, or sales engineer.
• Bachelor's degree in IT, engineering, business administration or related field.
• Experience with Salesforce or Dynamics and PowerPoint proficiency.

Responsibilities

• Collaborate with Account Executives and experts to drive sales and customer satisfaction.
• Prepare price configurations and quotations with speed and accuracy.
• Partner with Operations, Procurement, and Supply Chain teams.
• Provide project financials in partnership with Finance.
• Configure, price and quote sales solutions; participate in RFPs.
• Communicate timelines clearly to customers and internal teams.
• Deliver timely documentation and reports.
• Serve as primary contact for issue resolution with Lenovo and customers.
• Maintain relationships across multiple organizational levels.
• Stay informed on customer and industry trends.

Skills

Sales experience

Account management

Sales engineering

Customer relationship

PowerPoint

Excel

Salesforce

MS Dynamics

Education

Bachelor's degree in IT/Engineering/Business

Tools

Salesforce

MS Dynamics

PowerPoint

Job description

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

About The Position

Reporting to the CSP Inside Sales Manager, the CSP Sales Engineer will be responsible for driving revenue, profit and customer satisfaction for some of Lenovo's larges Cloud customers. You will support RFP processes, configure, price and quote sales solutions, manage and maintain account relationships with customers and support business development initiatives and work closely with CSP Field Sellers and technical subject matter experts to qualify opportunities, propose solutions and demonstrate the value of Lenovo products.

The ideal candidate is a dynamic individual with a strong technical background, strong relationship building skills, and excellent negotiation skills. This position operates on a hybrid schedule and is onsite 3 days per week at our Morrisville, NC location and is part of a global team.

Key Responsibilities

• Collaborate with outside Account Executives, Field Sales and technical subject matter experts to drive sales, profit, and customer satisfaction
• Build and provide Price configurations and provide quotations to the customer with speed and high accuracy
• Partner with internal teams such as Operations, Procurement Supply Chain
• Provide Project Financials in partnership with Finance and maintain updates
• Configure, Price and Quote sales solutions and participate in RFP processes
• Ensure that there is clear communication to Customer and Internal Teams regarding timelines
• Ensure that expectations are clearly communicated to Customer and Internal Teams regarding projects and updates
• Deliver clear documentation in a timely way
• Act as a focal point for issue resolution from customer escalation, engaging with support teams at both Lenovo and at the Customer
• Resolve challenging situations with accounts
• Maintain account relationships working with Customer contacts at various organizational levels
• Stay up to date with Customers, industry trends, and events

Basic Qualifications

• 5+ years of Experience working in sales: Account Management, Sales Specialist, Sales Engineer or similar position
• Bachelor's Degree in IT, Engineering, Business Administration or related field required

Preferred Qualifications

• 5+ years of Experience in Sales with Server products or ODM offerings experience and ODM space
• 5+ years of Experience with strategic selling of Cloud technologies
• Experience with Salesforce/MS Dynamics
• Proficiency creating slide decks with PowerPoint
• Experience delivering functional reporting using Excel and BI tools
• Strong verbal communication skills
• Strong documentation skills: proven experience providing documentation early is desired
• Strong relationship building skills with Customers and Internal teams
• Proactive mindset and willingness to recognize the partnerships and contributions of other team members
• Willingness to provide feedback in challenging situations
• Experience delivering quarterly business plans a plus

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.