Sr. Sales Operations Manager

Shardeum; Utah; Hybrid; USD 70,000 - 120,000; Full time

Job summary

An established industry player is seeking a Senior Sales Operations Manager to lead strategic initiatives that enhance sales efficiency. This pivotal role requires a seasoned professional with a strong background in Sales Operations and project management. You will collaborate with senior leadership, optimize sales processes, and provide data-driven insights to drive revenue growth. Join a dynamic team that values your individuality and offers a culture of innovation and impact. Enjoy a hybrid work environment with generous benefits, including paid time off and health care options. If you're ready to make a significant impact, this opportunity is for you.

Benefits

4 weeks paid time off

11 paid holidays

Health Benefits

401(k) with company match

Educational Benefits

Amazing Office Amenities

Flexible Work Models

Paid community service time

Qualifications

• 5+ years in Sales Operations, preferably in a SaaS environment.
• Strong project management skills and ability to mentor junior team members.

Responsibilities

• Develop and implement strategic sales initiatives aligned with business goals.
• Analyze sales data to provide actionable insights and optimize performance.

Skills

Sales Operations Experience

Sales Knowledge

Salesforce Skills

Influence Skills

Problem Solving Approach

Communication

Affinity for Data

Project Management

Education

Bachelor's Degree

Tools

Salesforce

Salesloft

Chili Piper

LeanData

Wrike

Job description

Work Mode: Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check.

What You'll Do

The Senior Sales Operations Manager is a pivotal role within BambooHR’s Revenue organization, responsible for driving the most visible and complex strategic initiatives that enhance the overall performance and scalability of the company's sales operations. This senior-level individual contributor role involves independently developing and executing strategic plans, optimizing sales processes, and collaborating cross-functionally with senior leadership and business partners to align sales strategies with broader business objectives. Senior Sales Ops Managers play a key role in analyzing complex data and abstract issues to provide actionable insights, leading change management efforts, and mentoring junior team members. Ideal for a seasoned sales ops professional with strong business acumen, project management capabilities, and influential thought leadership, this position is crucial for ensuring the Revenue org operates at peak efficiency and effectiveness, ultimately contributing to the achievement of the company's revenue goals.

A little context about our Sales Ops team: We are an integral part of the Revenue organization, reporting up through the Chief Revenue Officer (CRO). Our team is organized for both sales segment and divisional support, and we work closely alongside Sales Enablement and all key sales functions to streamline processes, drive efficiency, and enable the success of our sales teams. By supporting strategic initiatives and optimizing sales workflows, we ensure alignment across all revenue-generating departments, ultimately contributing to the growth and success of the business.

Your primary essential functions will be:

1. Strategic Planning & Execution: Develop and implement strategic sales initiatives that align with overall business goals and revenue objectives. This involves working independently to create detailed plans, setting priorities, and ensuring that execution is aligned with the company's sales strategy.
2. Sales Process Optimization: Identify opportunities to streamline and improve sales processes for efficiency and effectiveness. This includes analyzing existing workflows, implementing best practices, and introducing tools or methods to ensure the sales team operates at peak productivity.
3. Cross-Functional Collaboration: Work closely with senior leadership, Marketing, Finance, IT, and other departments to ensure alignment of sales strategies with broader business objectives. This requires influencing stakeholders, driving consensus, and ensuring sales teams are equipped to execute on shared goals.
4. Data Analysis & Insights: Analyze complex sales data to uncover trends, performance gaps, and opportunities for improvement. Provide actionable insights to leadership and the sales team to drive better decision-making, forecasting accuracy, and performance optimization.
5. Change Management & Mentorship: Lead change management efforts for Sales Operations, including introducing new tools, processes, or methodologies. Additionally, mentor and guide junior sales ops team members, fostering their growth and developing a high-performing Sales Operations function.

What You Need to Get the Job Done

This is a senior IC role within the SalesOps team. Here’s what you’ll need to be successful in this position:

• Sales Operations Experience: You have 5+ years of direct experience in Sales Operations (SaaS environment preferred).
• Sales Knowledge: You’ve developed robust, SME-level understanding of sales processes, revenue funnels, and customer lifecycles.
• Salesforce Skills: You have strong experience working within Salesforce CRM.
• Strategic Partner: You are a trusted advisor and internal consultant to senior stakeholders and can effectively facilitate strategic discussions and meetings.
• Influence Skills: You’re able to effectively communicate complex ideas and concepts to others and motivate change, without direct authority—including with senior- and executive-level leadership!
• Problem Solving Approach: You’re able to not only identify problems and issues, but also conceive and propose a number of potential solutions.
• Communication: You communicate and present professionally and effectively in all forms.
• Affinity for Data: Your natural inclination is to seek out data to inform your decisions, rather than going with your gut.
• Project Management: You’ve developed incredibly strong project and time management skills and can see multiple highly complex initiatives through from start to finish.
• Education: You’ve earned a Bachelor’s degree (or have equivalent experience).

What Will Make Us REALLY Love You

• SaaS Exposure: You have strong experience in a fast-moving SaaS environment.
• Tech Stack Proficiency: Have used and understand a variety of tools used in Revenue organizations (we primarily use Salesforce, Salesloft, Chili Piper, LeanData, and Attention; Wrike for project/task management).
• Certifications: You’ve earned certifications in project management, Salesforce, Salesloft, Chili Piper, LeanData, or Six Sigma (or maybe even have an MBA!).
• Business Acumen: You think like a business person first, understanding the role of Sales Ops within the broader business context.
• Results Orientation: You recognize that your day-to-day work is just a means to an end and that the real objective is results.
• Flexible Tenacity: You don’t give up at the first sign of trouble and keep pushing, even if it means taking a different approach.

Physical requirements: Need typing proficiency, likely 70% of day spent sitting/standing in front of computer.

What You'll Love About Us

• Great Company Culture: We’ve been recognized by multiple organizations for our great workplace culture.
• Make an Impact: We care about your individuality by giving you freedom to grow and create within the company, regardless of your position.
• Rest and Relaxation: 4 weeks paid time off, 11 paid holidays, and we pay you to go on vacation!
• Health Benefits: Medical with HSA and FSA options, dental, and vision.
• Prepare for the Future: 401(k) with a generous company match, access to a personal financial planner, and both legal and life insurance.
• Give back: Get paid to give your time to the community.
• Educational Benefits: We can help cover some of your higher education expenses.
• Amazing Office Amenities: We’ve got incredible benefits at our Draper headquarters including a full-size gym, pickleball courts, and a great office cafe.
• Flexible Work Models: In-office, work-from-home, or hybrid, depending on position and location.

About Us

Our mission is simple: we want to set people free to do meaningful work. People love our software—and it turns out that people love working here too. We've been recognized as a