Sr Sales Operations Manager

Agiliti; Eden Prairie (MN); On-site; USD 106,000 - 125,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Job summary

A leading medical equipment provider in Eden Prairie is looking for a Sales Operations Leader. This role focuses on optimizing sales processes and driving CRM governance across multiple business units. Candidates should have a Bachelor's degree and at least 8 years of relevant experience, with a strong knowledge of CRM platforms, especially SugarCRM. Strong analytical skills and stakeholder management are essential as this role partners with Sales Leadership to improve pipeline health and forecast accuracy.

Qualifications

• 8+ years in Sales Operations or Revenue Operations within matrixed organizations.
• Proven ability to design and enforce sales processes aligned to Challenger methodology.
• Healthcare industry experience preferred.

Responsibilities

• Define and maintain sales processes aligned to Challenger methodology.
• Own CRM architecture and governance, ensuring data integrity.
• Drive automation and tools that enable collaboration.

Skills

CRM platforms expertise

Analytical skills

Stakeholder management

Change leadership

Education

Bachelor’s degree in marketing or business administration

Tools

SugarCRM

Job description

About the Company

Agiliti is a top manufacturer and service provider for medical and surgical equipment. We partner with clinicians to help them stay patient-ready. Our team provides a range of devices and support required to safely care for patients, and we make sure essential equipment is ready and available when it's needed—from the ER to the OR. We operate locally—24/7, nationwide—serving more than 10,000 customers who count on Agiliti to be ready for life‑saving patient care.

Base Pay Range

$106,000.00/yr - $125,000.00/yr

Additional Compensation Types

• Annual Bonus

Role Overview

We are seeking a Sales Operations Leader to drive CRM governance, sales process optimization, and data‑driven insights across multiple business units. This role partners with Sales Leadership and cross‑functional teams to harmonize processes, improve pipeline health, and ensure forecast accuracy—all while enabling agility in a complex, matrixed environment.

Key Responsibilities

• Define and maintain sales processes aligned to Challenger methodology and multi‑stage CRM workflows.
• Own CRM architecture and governance, ensuring data integrity and standardization across business units.
• Drive automation, integrations, and tools that enable seamless collaboration between marketing, sales, and operations.
• Partner with Sales Leaders to improve pipeline hygiene, forecast accuracy, and actionable insights.
• Lead CRM support and education programs to enhance adoption and optimize utilization.
• Manage CRM‑related projects, prioritizing enterprise initiatives and continuous improvement.

Qualifications

• Bachelor’s degree in marketing, business administration, or equivalent experience.
• 8+ years in Sales Operations or Revenue Operations within matrixed organizations.
• Expertise in CRM platforms (SugarCRM preferred) and governance.
• Proven ability to design and enforce sales processes aligned to Challenger methodology.
• Strong analytical skills with experience in forecasting and pipeline modeling.
• Excellent stakeholder management and change leadership skills.
• Healthcare industry experience preferred.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Project Management

Industries

Medical Equipment Manufacturing

Benefits

• Medical insurance
• Vision insurance
• 401(k)
• Paid maternity leave

Referrals

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