Sr. Sales National Accounts Manager- US Retail

Chocxo Chocolatier

Rockwall (TX)

On-site

USD 120,000 - 170,000

Full time

3 days ago

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Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Job summary

ChocXO Chocolatier LLC is seeking a Sr. Sales National Accounts Manager to accelerate Endangered Species Chocolate & ChocXO in the US retail market, focusing on Tier 1 & Tier 2 retailers and expanding distribution across the Eastern Region.

The role is based in Rockwall, TX with regular office presence. 7–10 years in CPG and strong account leadership are essential for success.

Qualifications

Bachelor's degree preferred.
Minimum 7-10 years CPG experience within Natural and Grocery Channels.
Direct key account management experience.
Proven sales leadership and people management experience—direct or through brokers.
Proficient in data tools to drive insights through analysis; proficient in trade analytics, managing P&L, inventory forecasting, etc.
Experience launching both new products and brands and navigating the complexities of both direct and distributor service retail distribution.
Has demonstrated success delivering aggressive sales goals and developing and implementing key strategic initiatives.
Experience in trade marketing, category management, sales planning and brand marketing to provide a strong foundation in these business fundamentals.

Responsibilities

National Account Management: Lead and manage relationships with key national Tier 1 & Tier 2 retailers and develop strategic account plans.
Distribution Expansion: Identify opportunities to secure new distribution and ensure product availability.
Retailer-Specific Strategies: Develop tailored strategies for each key retailer and align pricing and promotions.
Annual Planning & Execution: Create and execute annual promotional plans with brokers and internal teams.
Broker & Distributor Management: Set direction and motivate brokers to advocate for the brand.
Sales Forecasting & Order Fulfillment: Maintain accurate forecasts and ensure timely fulfillment.
Data-Driven Decision Making: Analyze market trends and sales data to identify opportunities.
Trade Shows & Brand Representation: Attend events to promote the brand and build industry relationships.
Partner motivation: Drive champions among distributors and retailers to hit targets.
Annual volume targets: Achieve targets within funding.

Skills

Travel willingness

Bachelor's degree

CPG experience

Key account management

Sales leadership

Data tools & analytics

Product/brand launches

Trade marketing & category management

Forecasting & inventory planning

Education

Bachelor's degree

Tools

Data analysis tools

Job description

ChocXO Chocolatier LLC is a fast-growing, premium North American chocolate manufacturer redefining how modern food manufacturing is built and scaled. Privately owned, well-capitalized, and founder-led, we operate at the intersection of branded CPG, contract manufacturing, innovation, and sustainability — with the freedom to invest long-term and do things the right way.

In the past year alone, we have:

Scaled from one manufacturing site to three
Expanded our brand portfolio, including the mission-driven Endangered Species Chocolate
Invested heavily in new capacity, automation, and enterprise-grade systems
Begun construction on a next-generation manufacturing campus in Rockwall, Texas

Our manufacturing footprint includes:

Delta, British Columbia – 60,000 sq. ft. fully automated, SQF Level 3 flagship
Rockwall, Texas – 225,000 sq. ft. state-of-the-art manufacturing and distribution complex opening in 2026

We are now entering the most important phase of our growth: institutionalizing excellence. This is the shift from growth powered by heroics to growth powered by systems, discipline, and repeatability.

Reports to: VP Sales

The Role:

Role Summary:

The primary responsibility of the Sr. Sales National Accounts Manager - US Retail is to accelerate Endangered Species Chocolate & Chocxo’s business and drive substantial growth within the US retail market, with a particular focus on managing and expanding distribution in Eastern Tier 1, Tier 2, and Regional retailers like Publix, Ahold, The Fresh Market, Fresh Thyme, Meijer, Wegmans, and many other retailers.

This role is located out of our Rockwall, TX HQ.

Key Responsibilities:

National Account Management: Lead and manage relationships with key national Tier 1 & Tier 2 retailers including Target, Kroger, ABSCO, Publix, Ahold, The Fresh Market, Fresh Thyme, Meijer, Wegmans, and many more. Develop and implement strategic account plans to expand distribution, increase product placement, and drive year-over-year sales growth within these accounts.
Distribution Expansion: Identify and capitalize on opportunities to secure new distribution across national accounts. Work closely with retail partners to ensure optimal product availability, category placement, and promotional support.
Retailer-Specific Strategies: Develop tailored strategies for each key retailer, leveraging insights and data analytics to customize promotional plans, pricing strategies, and in-store execution that align with each retailer's unique goals and consumer base.
Annual Planning & Execution: Collaborate with internal teams and brokers to create and execute annual promotional plans that drive velocity and brand growth in the US retail market. Ensure alignment with national account objectives and category management best practices.
Broker & Distributor Management: Set strategic direction and performance expectations for broker partners. Motivate and guide brokers to be passionate advocates for the ESC & Chocxo brand, ensuring clear communication of objectives and priorities.
Sales Forecasting & Order Fulfillment: Develop and maintain accurate sales forecasts to ensure optimal order fulfillment. Monitor sales trends and inventory levels, adjusting strategies as needed to meet or exceed annual volume targets within authorized funding.
Data-Driven Decision Making: Utilize available data tools to support sales initiatives, make informed decisions, and enhance forecast accuracy. Continuously analyze market trends, sales data, and competitor activity to identify growth opportunities.
Trade Shows & Brand Representation: Attend trade shows and industry events to represent and showcase the Chocxo brand. Build and maintain relationships with key industry stakeholders, buyers, and decision-makers.
Motivating our partners to be passionate Chocxo advocates while leading with clear objectives and priorities.
Achieve annual volume targets within authorized funding.

Required Knowledge, Skills and Abilities:

Up to 30% travel required; Trade show attendance, training reps in field, customer visits.
Bachelor's degree preferred.
Minimum 7-10 years CPG experience within Natural and Grocery Channels
Direct key account management experience
Proven sales leadership and people management experience- direct or through brokers
Proficient in data tools to drive insights through analysis; proficient in trade analytics, managing P&L, inventory forecasting, etc.
Experience launching both new products and brands and navigating the complexities of both direct and distributor service retail distribution.
Has demonstrated success delivering aggressive sales goals and developing and implementing key strategic initiatives.
Experience in trade marketing, category management, sales planning and brand marketing to provide a strong foundation in these business fundamentals.
Consistently demonstrate proactive and solutions-oriented mindset while embracing ‘roll-up the sleeves’ mentality regardless the challenge
Relentless passion to win.
Aggressive mindset and self-starter.
Strive to deepen distributor, retailer, and broker level partnerships to further accelerate Chocxo’s objectives.
Strong planning and organizational skills along with excellent interpersonal, written/oral communication and presentation skills.

Leadership Attributes

Owns the number — treats the account P&L as a business, not a quota.
Translates category and consumer data into a persuasive, customer-specific selling story.
Builds durable customer relationships rather than chasing one-off volume.
Collaborative across Marketing, Finance, and Operations — sells what the plant can deliver.
Disciplined and organized — accurate forecasts, clean trade math, no surprises.

Location

Regular presence in the office is expected.

Why This Role Matters

ChocXO Chocolatier LLC is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by federal, state, or local laws. All employment decisions at ChocXO are based on business needs, job requirements, and individual qualifications.

ChocXO Chocolatier LLC is committed to providing reasonable accommodation to qualified individuals with disabilities throughout the recruitment process. Applicants who require accommodation during the application or hiring process will be considered on a case‑by‑case basis in accordance with applicable laws.