Sr. Sales Manager, Business Development - Northwest

Otis SE; Hartford (CT); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

401(k) plan with company match

Medical, dental, and vision coverage

Paid vacation and holidays

Sick leave

Job summary

Otis Elevator Company is seeking a highly motivated Sr. Sales Manager, Business Development to lead a high-performing team within the Northwest Operating Area. The role is fully remote with 50%-75% travel across the Northwest OA.

Qualifications include 5+ years of sales experience and a Bachelor's degree; strong skills in leadership, relationship building, and strategic selling are required to accelerate growth in the service business and win new opportunities.

Qualifications

• Proven sales management experience.
• Excellent communication skills with the ability to collaborate across all levels of the organization and with customers.
• Proficiency in MS Office and strong presentation abilities.
• A highly motivated, goal-oriented, and entrepreneurial mindset with the ability to work independently.
• Strong organizational skills with the ability to prioritize, solve problems, and manage multiple tasks.
• Creative, proactive, and strategic in approach to selling and customer engagement.
• Demonstrated sound business judgment and the ability to sell on value—not just price.
• A collaborative team player committed to delivering results.

Responsibilities

• Develop and directly manage a business development manager sales structure and recapture program across the region to execute growth strategy.
• Refine and manage recapture and conversion programs, and develop new ones to grow service business.
• Nurture relationships with key customers and consultants; identify and develop new opportunities.
• Partner with WHQ to leverage marketing and sales programs to drive sales.
• Manage national account RFPs and strategy; support local RFPs with standardized tools.
• Contribute to the handoff process to identify gaps and implement improvements.

Skills

Sales leadership

Strategic planning

Relationship building

Communication

Independence

Education

Bachelor's degree

Tools

MS Office

Job description

We are made to MOVE you. Moving 2.3 billion people a day, Otis is the World's leading provider of elevators, escalators, and walkways. We give people freedom to connect in a taller, faster, smarter world.

Otis Elevator Company is seeking a highly motivated Sr. Sales Manager, Business Development to lead a high-performing team within the Northwest Operating Area (OA). In this role, you will refine existing programs and build new initiatives that accelerate business growth.

Leadership Impact

• Develop and directly manage a business development manager sales structure, recapture specialist program and conversion sales representatives across the region to execute on growth strategy
• Refine and manage existing recapture & conversion programs, as well as develop and lead new ones to grow our service business through new business opportunities
• Nurture relationships with existing key customers and consultants and be responsible to help find and develop new ones
• Partner with WHQ to leverage marketing and sales program offerings to drive sales
• Manage national account RFPs and strategy
• Provide support and standardized tools for local RFPs
• Actively participate in the handoff process to identify gaps in conversion standard work and partner with key stakeholders to implement changes and tools to measure accountability and improvement

Location: Role is fully remote, with the ability to be based from any Northwest Otis location. Requires 50%-75% travel across the Northwest Operating Area.

Education / Certifications

Bachelor's degree required. 5+ years of sales experience preferred.

What you will need to be successful

• Proven sales management experience.
• Excellent communication skills with the ability to collaborate across all levels of the organization and with customers.
• Proficiency in MS Office and strong presentation abilities.
• A highly motivated, goal-oriented, and entrepreneurial mindset with the ability to work independently.
• Strong organizational skills with the ability to prioritize, solve problems, and manage multiple tasks.
• Creative, proactive, and strategic in approach to selling and customer engagement.
• Demonstrated sound business judgment and the ability to sell on value-not just price.
• A collaborative team player committed to delivering results.

Preferred Qualifications

• Sales management and/or general management experience.
• Industry experience preferred but not required.

What we offer

• The chance to work for an industry-leading brand with an historic legacy
• A real commitment to career progression with access to funded study schemes such as our industry leading Employee Scholarship Program
• We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage.
• Enjoy three weeks of paid vacation, along with paid company holidays
• We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being.
• Life insurance and disability coverage to protect you and your family.
• Voluntary benefits, including options for legal, pet, home, and auto insurance.
• We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families.
• Pursue your educational goals with our tuition reimbursement program.
• Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation.

The salary range for this role is $140,000-$190,000. We may ultimately pay more or less than the posted range, and the range may change in the future. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the World's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the World's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You will belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. Become a part of the Otis team and help us #Buildwhatsnext! Otis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail]. We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.