Sr. Sales Engineer - Telecom

Adtran, Inc.; Kansas City (MO); Presencial; USD 90 000 - 130 000; Tempo integral

Resumo da oferta

ADTRAN, INC. is seeking a Sales Engineer to support field engagement activities including overview presentations, pre and post sales visits, lab and field trials, and customer troubleshooting and training.

The role involves directing account and partner responsibilities for assigned territories, maintaining knowledge of ADTRAN products, and delivering demonstrations and proposals while collaborating with cross-functional teams to ensure customer needs are met.

Qualificações

• Bachelor’s degree or equivalent experience required.
• 5+ years of related experience required.
• CCNA/CCDA/ATSP certifications preferred.
• Willingness to travel 60%+ with overnight stays.

Responsabilidades

• Direct account and partner responsibilities for assigned territories.
• Provide technical and sales support including demonstrations, evaluations, and training for accounts in assigned territory and perform technical presentations for customers, partners, and prospects.
• Assist in the development of formal sales plans and proposals for assigned opportunities.
• Work cross-functionally with Proposals, Marketing, Corporate, Engineering, etc. to ensure that information is consistently up-to-date and accurate.
• Participate in strategic meetings with cross-functional members to identify issues, client requirements, product requirements and direction, processes, and timelines of final products to be delivered to clients.
• Maintain a current knowledge base of and consistently convey ADTRAN brand and company specifics, competitive customer solutions, as well as product strengths and weaknesses.
• Ensure the final deliverable product is functional, meets the customers’ needs, and upholds the ADTRAN brand as well as maintaining a professional image.

Conhecimentos

Customer engagement

Pre-sales support

Travel readiness

Formação académica

Bachelor’s Degree (B.S./B.A.) or equivalent experience

Ferramentas

CCNA/CCDA/ATSP certifications

IP Routing

Ethernet Switching

VoIP/IP Telephony

VPN

Security

Wi-Fi 802.11

Descrição da oferta de emprego

Welcome! Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Thanks for your interest in working on our team!

Job Summary

The Sales Engineer will be responsible for supporting field engagement activities including; overview presentations, pre and post sales visits, assisting with lab and field trials, and troubleshooting, training, installing, implementing, and providing other customer support as needed.

Duties and Responsibilities

• Direct account and partner responsibilities for assigned territories.
• Maintain a current knowledge base and skills set including; relevant competitive solutions sets, ADTRAN product specifications, performance criteria, end-user applications, and customer requirements.
• Provide technical and sales support including demonstrations, evaluations, and training for accounts in assigned territory and perform technical presentations for customers, partners, and prospects.
• Assist in the development of formal sales plans and proposals for assigned opportunities.
• Work cross-functionally with Proposals, Marketing, Corporate, Engineering, etc. to ensure that information is consistently up-to-date and accurate.
• Participate in strategic meetings with cross-functional members in order to identify issues, client requirements, product requirements and direction, processes, and timelines of final products to be delivered to clients.
• Maintain a current knowledge base of and consistently convey ADTRAN brand and company specifics, competitive customer solutions, as well as product strengths and weaknesses.
• Ensure the final deliverable product is functional, meets the customers’ needs, and upholds the ADTRAN brand as well as maintaining a professional and positive image of the ADTRAN brand.
• Other projects and tasks may be assigned to accommodate the changing needs of the department and the Company.

Qualifications

Basic Qualifications

• Bachelor’s Degree (B.S./B.A.) or equivalent experience required.
• 5+ years of related experience required.
• Cisco Certified Network Associate (CCNA), Cisco Certified Design Associate (CCDA), and/or Advanced Technology Support Program (ATSP) preferred.
• Extensive travel required: 60% or more out of office, 40% or more overnight stays.

Preferred Qualifications (Optional)

• ADTRAN and Cisco product experience (or relevant experience in key competitor products) as well as Pre-Sales technical support experience preferred.
• Working knowledge and demonstrated experience with IP Routing, Ethernet Switching, VoIP, IP Telephony, VPN, Security, 802.11 Wi-Fi, Remote Access, Voice/Video, LAN & WAN, baseline SE, and Transmissions Systems preferred.
• Cisco Certified Network Associate (CCNA), Cisco Certified Design Associate (CCDA), and/or Advanced Technology Support Program (ATSP) preferred.