Sr. Sales Assistant/Title Production Assistant (Open to remote)

First American; Tennessee; Remote; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Sr. Sales Assistant to enhance client relationships and support team success. In this role, you will manage various administrative tasks, ensuring smooth operations and exceptional service delivery. The ideal candidate will possess strong organizational and communication skills, thrive in a collaborative environment, and be passionate about exceeding client expectations. This position offers a unique opportunity to contribute to a people-first culture that values diversity and inclusion while providing essential support to a dynamic team.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Time Off

Employee Stock Purchase Plan

Qualifications

• 2-4 years in the Real Estate/Title industry.
• Strong listening and communication skills.

Responsibilities

• Support representatives in contract facilitation and order processing.
• Track transactions and assist with client relationships.

Skills

Customer Service

Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams)

Time Management

Organizational Skills

Verbal Communication

Written Communication

Education

High School Diploma or Equivalent

Job description

Who We Are

Join a team that puts its People First! As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for nine consecutive years. We have also earned awards as a best place to work for women, diversity, and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Enable your creative and collaborative skills in working with others to help your team deliver an exceptional client experience. Join our team, where we recognize our true worth is our people. We are looking to add a Sr. Sales Assistant to our team. In this role, you will have an opportunity to assist in the success of our team, support client relationships, and contribute to our overall business.

We are seeking an individual with excellent time management, organization, and attention to detail who will provide a wide range of cross-functional support to our team.

What You'll Do

1. Support representatives and channel partners in administrative areas such as contract facilitation, order processing, title quotes, production and status management, invoice reconciliation, and product training and financing.
2. Answer questions about the organization's products and/or services. May assist in customer service functions.
3. Track transactions, order status, quotes, and assist with client relationships.

What You'll Bring

1. Customer service oriented; passion for delivering beyond expectations.
2. Proficient/advanced technical capabilities including Microsoft Office - Excel, Word, PowerPoint, Outlook, and Teams.
3. Strong listening, verbal, and written communication skills.
4. Strong organizational skills with the ability to multi-task.
5. Must maintain professionalism and a positive service attitude at all times.
6. High school diploma or equivalent.
7. 2-4 years in the Real Estate/Title industry.

Pay Range: $19.65 - $34.19 Hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on various factors including job-related knowledge, skills, experience, business requirements, and geographic location.

What We Offer

By choice, we don't simply accept individuality - we embrace it, support it, and thrive on it! Our People First Culture celebrates diversity, equity, and inclusion not just because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace for all. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Note: The following statements apply only to candidates working from an unincorporated area within Los Angeles County.

First American considers all qualified applicants, including those with arrest or conviction records, in accordance with applicable laws such as the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

First American will review an applicant's criminal history in connection with a conditional offer, considering whether it may have a direct, adverse, and negative relationship with the job duties, including handling confidential information, managing financial transactions, and meeting customer requirements.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave, and other benefits like an employee stock purchase plan.