Sr. Sales Assistant/Title Production Assistant (Open to remote)

First American Financial Corp.; San Diego (CA); Remote; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Sr. Sales Assistant to join their dynamic team in San Diego. This role offers the chance to enhance client relationships and support a collaborative environment. You will assist with administrative tasks, manage order processing, and ensure a seamless experience for clients. The company prides itself on a people-first culture, fostering diversity and inclusion while providing a comprehensive benefits package. If you're passionate about customer service and thrive in a supportive atmosphere, this opportunity is perfect for you!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Time Off

Employee Stock Purchase Plan

Qualifications

• 2-4 years of experience in the Real Estate/Title industry.
• Proficient in Microsoft Office with strong communication skills.

Responsibilities

• Support representatives in administrative tasks like order processing and invoice reconciliation.
• Track transactions and assist in maintaining client relationships.

Skills

Customer Service Orientation

Time Management

Organization Skills

Communication Skills

Attention to Detail

Education

High School Diploma or Equivalent

Tools

Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams)

Job description

Who We Are

Join a team that puts its People First! As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Enable your creative and collaborative skills in working with others to help your team deliver an exceptional client experience. Join our team, where we recognize our true worth is our people. We are looking to add a Sr. Sales Assistant to our team. In this role, you will have an opportunity to assist in the success of our team, support client relationships and contribute to our overall business. We are seeking an individual with excellent time management, organization and attention to detail who will provide a wide range of cross functional support to our team.

What You'll Do

• Supports representatives and channel partners in administrative areas such as contract facilitation, order processing, title quotes, production and status management, invoice reconciliation, and product training and financing.
• Answers questions about the organization's products and/or services. May assist in customer service functions.
• Tracks transactions, order status, quotes and assist with client relationships.

What You'll Bring

• Customer service oriented; passion for delivering beyond expectations.
• Proficient/advanced technical capabilities including Microsoft Office – Excel, Word, PowerPoint, Outlook, and Teams.
• Strong listening, verbal, and written communication skills.
• Strong organizational skills with the ability to multi-task.
• Must be able to maintain professionalism and a positive service attitude at all times.
• High school diploma or equivalent.
• 2-4 years in Real Estate/Title industry.

Pay Range: $19.65- $34.19 Hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.