Sr. Sales Assistant

Simplicity Group Holdings; North Carolina; On-site; USD 65,000 - 77,000; Full time

Benefits offered by this job

Medical, dental, vision

401k with employer match

Paid Time Off

Paid parking

Job summary

Simplicity Group Holdings, an in-office Senior Sales Assistant role in Durham, NC, seeks a detail-oriented professional to support a small team of senior financial advisors. You will manage new accounts, client onboarding, and documentation to ensure an exceptional client experience.

Ideal candidates have 2+ years in wealth management or financial services and familiarity with custodians and CRM systems. Strong organizational skills and accuracy are essential for success in a fast-paced

Qualifications

• 2+ years in wealth management/financial services preferred.
• Experience supporting Financial Advisors or clients is desirable.
• Familiarity with custodians such as Fidelity, Schwab, TIAA is preferred.
• Experience with Orion Advisor Services is strongly preferred.
• Salesforce or another CRM is a plus.
• Proficiency in Outlook, Excel, Word.

Responsibilities

• Prepare and process new account paperwork, maintenance requests, and transfer documentation.
• Coordinate client onboarding from initial paperwork through account funding.
• Prepare reports, meeting materials, and client documents for advisor meetings.
• Serve as a primary point of contact for client service requests and follow through to completion.
• Communicate with custodians and third-party providers to resolve account issues efficiently.
• Monitor outstanding client requests and ensure timely follow-up.
• Ensure all documentation is complete, accurate, and compliant with firm policies.

Skills

Wealth management

CRM platforms

Client service

Office software

Tools

Fidelity Wealthscape

Schwab Advisor Center

TIAA

Orion Advisor Services

Salesforce

Microsoft Office

Job description

Job Description

Position: Senior Sales Assistant

Reports to: Director, Business Development

Location: In-office, Durham, NC

We are a growing independent Registered Investment Advisory (RIA) firm committed to providing exceptional financial planning and investment management services to individuals, families, and business owners. As our firm continues to grow, we are seeking a highly organized, detail-oriented Sr. Sales Assistant to support a small team of highly experienced senior financial advisors to help deliver an outstanding client experience.

This is an excellent opportunity for someone who enjoys working in a fast-paced, professional environment where accuracy, responsiveness, and exceptional client service are valued. The successful candidate will become an integral part of our team, helping advisors focus on serving clients and growing the business.

Essential Job Functions:

• Prepare and process new account paperwork, account maintenance requests, and transfer documentation.
• Coordinate client onboarding from initial paperwork through account funding.
• Prepare reports, meeting materials, and client documents for advisor meetings.
• Serve as a primary point of contact for client service requests and follow through to completion.
• Communicate with custodians and third-party providers to resolve account issues efficiently.
• Monitor outstanding client requests and ensure timely follow-up.
• Ensure all documentation is complete, accurate, and compliant with firm policies.

Qualifications:

• 2+ years previous experience in wealth management, financial services, banking, or an investment advisory firm preferred.
• Experience supporting Financial Advisors or working directly with clients is highly desirable.
• Familiarity with investment custodians such as Fidelity Wealthscape, Schwab Advisor Center/PCRA, TIAA, or similar platforms is preferred.
• Experience with Orion Advisor Services is strongly preferred.
• Experience with Salesforce or another CRM platform is a plus.
• Proficiency in Microsoft Office, including Outlook, Excel, and Word.

Competencies:

• Exceptional attention to detail and organizational skills.
• Excellent written and verbal communication abilities.
• Ability to manage multiple priorities while maintaining a high level of accuracy.
• Positive attitude, strong work ethic, and commitment to providing exceptional client service.

Compensation & Benefits:

Compensation (based on experience)

• Base salary / Hourly rate: $65,000 - $77,000; exempt
• Annual performance bonus target: 5%

Benefits

• Employee benefits (medical, dental, vision, life insurance, other)
• 401k with employer match
• Paid Time Off
• Paid parking

Location: 280 S. Mangum St, Suite 550, Durham, NC 27701

*This role is an in-office position

Company Description

Headquartered in Summit, New Jersey, Simplicity Financial Marketing Group Holdings (“Simplicity Group”) is a financial holding company in the independent financial services sector that specializes in the distribution of retirement and financial planning solutions. Simplicity Group and its wholly-owned Broker-Dealer, partners with financial institutions, as well as insurance and investment professionals to help provide consumers with guaranteed income and life insurance products, wealth accumulation strategies, disability, and long-term care protection in support of a holistic financial strategy.

Through its vast distribution network of insurance, wealth, and institutional channels, Simplicity Group has assisted with the placement of more than $14 billion of insurance assets and has $14 billion of assets under management and advisement as of Q2 2026. Simplicity Group is a fast-growing business, focused on organic growth initiatives to help its distribution partners expand their businesses. Simplicity Group has over 1,400 employees and 100 operating subsidiaries. Simplicity Group is owned by two of the leading San Francisco-based financial and tech-enabled services private equity firms and by its opera