Advisor Services Associate

Simplicity Group; Summit (NJ); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision

401k with employer match

Annual bonus target 10%

Job summary

Simplicity Group is seeking an Advisor Services Associate in Summit, NJ to deliver premier service to financial advisors while maintaining operational integrity of our wealth management platform.

You will coordinate asset transitions, onboard new advisors, and manage complex account openings with custodians like Schwab and Fidelity, ensuring accuracy and speed in every client request.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• 2+ years in an RIA, TAMP, or financial services environment focused on operations or advisor transitions.
• Hands-on experience with custodial platforms (Schwab/TD Ameritrade, Pershing, or Fidelity).
• Deep understanding of ACATS, cost-basis transfer, and regulatory nuances when transitioning client assets.
• Mastery of Wealth Management platforms/CRMs (Orion, Salesforce, Redtail) and DocuSign workflows.

Responsibilities

• Lead end-to-end asset transitions, including ACATS and manual transfers.
• Act as primary project manager for newly affiliated advisors, guiding setup and funding.
• Manage high-volume account openings and ensure custodial paperwork accuracy to minimize NIGO.
• Interface between advisors and custodians to resolve TOA issues and expedite money movement.
• Conduct deep-dive training sessions on proprietary technology and portfolio management tools.
• Refine onboarding processes to reduce time-to-revenue for new advisors and improve client transitions.

Skills

ACATS process

Regulatory compliance

Client service

Communication

Education

Bachelor’s degree or equivalent

Tools

Orion

Salesforce

Redtail

DocuSign

Job description

Reports to: Vice President

Department: Simplicity Wealth - Advisor Services Group

Location: Summit, NJ

Classification: Full-time, exempt

Summary / Job Objective

The Advisor Services Associate is a dual-impact role responsible for delivering a premier service experience to our financial advisors while maintaining the operational integrity of our wealth management platform. You will act as the primary liaison between the Advisor, the Firm, and the Custodian, ensuring that every client request—from account opening to complex money movement is handled with precision and speed.

Primary Responsibilities

• AUM Transition Management: Lead the end-to-end execution of asset transitions, including the preparation and processing of ACATS, non-protocol moves, and manual asset transfers.
• Concierge Onboarding: Act as the primary project manager for newly affiliated advisors, guiding them through firm registration, system setup, and initial account funding.
• Complex Account Opening: Manage high-volume account opening cycles, ensuring accuracy in custodial paperwork (Schwab, Fidelity, etc.) to minimize NIGO (Not In Good Order) rates.
• Custodial Liaison: Serve as the expert interface between advisors and custodians to resolve complex transfer-of-asset (TOA) issues and expedite money movement.
• Strategic Training: Conduct deep-dive training sessions for new advisory teams on proprietary technology, portfolio management tools, and Simplicity Wealth’s operational workflows.
• Process Optimization: Continuously refine the "onboarding playbook" to reduce the time-to-revenue for new advisors and improve the client transition experience.

Qualifications

• Education: Bachelor’s degree or equivalent professional experience.
• Industry Experience: 2+ years within an RIA, TAMP, or financial services environment, specifically focused on operations or advisor transitions.
• Custodial Mastery: 2+ years of hands‑on experience with major custodial platforms (Schwab/TD Ameritrade, Pershing, or Fidelity).
• Specialized Knowledge: Deep understanding of the ACATS process, cost‑basis transfer, and the regulatory nuances of transitioning client assets.
• Technical Skill: Mastery of Wealth Management platforms/CRMs (Orion, Salesforce, Redtail) and digital signature workflows (DocuSign).

Core Competencies

• Transition Precision: A meticulous eye for detail; you understand that a single error in a transition can delay a firm’s entire launch.
• Project Leadership: Ability to manage multiple firm onboardings simultaneously while meeting strict deadlines.
• High-Stakes Communication: Professional poise and clarity when communicating with high-net-worth advisors during the stressful "move" period.
• Problem Solver: A "figure-it-out" mentality when faced with rejected transfers or complex asset classes.

Compensation & Benefits

• Salary Range: $60,000 to $75,000
• Annual Performance Bonus Target: 10%
• Employee benefits (medical, dental, vision, life insurance, other)
• 401k with employer match

Location

475 Springfield Avenue Summit, NJ 07901

Company Description

Headquartered in Summit, New Jersey, Simplicity Financial Marketing Group Holdings (“Simplicity Group”) is a financial holding company in the independent financial services sector that specializes in the distribution of retirement and financial planning solutions. Simplicity Group and its wholly‑owned Broker‑Dealer, partners with insurance and investment professionals to help provide consumers with guaranteed income and life insurance products, wealth accumulation strategies, disability, and long‑term care protection in support of a holistic financial strategy.

Through its vast distribution network of insurance, wealth, and institutional channels, Simplicity Group has assisted with the placement of more than $10 billion of insurance assets and has $10 billion of assets under management and advisement as of Q4 2024. Simplicity Group is a fast‑growing business, focused on organic growth initiatives to help its distribution partners expand their businesses. Simplicity Group has over 1,200 employees and 90 operating subsidiaries. Simplicity Group is owned by two of the leading San Francisco-based financial and tech‑enabled services private equity firms and by its operating Partners, who help drive the company’s day‑to‑day business.

• For more information, please visit simplicitygroup.com.