SR Route Supervisor

hrone; Yoder (KS); On-site; USD 42,000 - 52,000; Full time

Job summary

Universal Logistics is hiring for a dispatch/coordinator role to lead daily driver coordination and ensure on-time delivery across the network. The team uses TMS tools and basic Excel/Sheets to track routes, monitor KPIs, and communicate with drivers and warehouses.

The ideal candidate will have 0-3+ years in dispatch or logistics, solid communication skills, and a proactive problem-solving mindset to support frontline teams and improve operational efficiency.

Qualifications

• 0-3+ years in dispatch, logistics, manufacturing, or distribution.
• Bachelor's degree preferred.
• Clear, professional written and verbal communication skills.
• Strong problem-solving, analytical, and attention-to-detail skills.
• Proven ability to multitask and stay organized in a fast-paced environment.
• Leadership mindset with the ability to coach and support front-line teams.
• Working knowledge of TMS/dispatch tools, basic Excel/Sheets, and comfort with dashboards and KPIs.

Responsibilities

• Lead daily dispatch: coordinate routes, assign drivers, and monitor freight to meet service targets.
• Be the communication hub: act as the primary contact for drivers, customers, and warehouse teams.
• Manage material flow: track loads, reconcile discrepancies, and escalate risks to maintain on-time performance.
• Ensure safety and compliance: reinforce policies and DOT/OSHA standards, address infractions.
• Optimize resources: build schedules and balance workloads to maximize productivity and control costs.
• Problem-solve in real time: triage issues, initiate corrective actions, document incidents.
• Report and improve: maintain records and contribute ideas to improve service quality and cost.

Skills

Dispatch/logistics experience

Communication skills

Problem-solving

Multitasking

Leadership

TMS/dispatch tools knowledge

Education

Bachelor's degree preferred

Tools

TMS/Dispatch tools

Excel/Sheets

Dashboards/KPIs tools

Job description

Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow?

Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains.

Universal Dedicated, Inc., a subsidiary of Universal Logistics Holdings, Inc., is a leading provider of asset‑based and asset‑light logistics solutions across North America.

Our teams leverage industry expertise and advanced technology to deliver customized transportation and supply‑chain services that drive efficiency, accuracy, and value for our customers.

Our operation is based in Yoder, Indiana and supports General Motors. We play a key role in their transportation network by managing shuttle movements between facilities, coordinating drivers and dispatch, and ensuring consistent, on‑time delivery to GM assembly plants.

Universal has immediate career opportunities in your area.

Responsibilities will include but not be limited to:

• Lead daily dispatch : Coordinate routes, assign drivers, and monitor the movement of freight to meet service windows and customer KPIs.
• Be the communication hub : Serve as the primary point of contact for drivers, the customer, and warehouse teams; provide timely updates on exceptions and ETAs.
• Manage material flow : Track inbound/outbound loads, reconcile discrepancies, and **escalate** risks to maintain on‑time performance.
• Ensure safety and compliance : Reinforce company policies and DOT/OSHA standards; address infractions and coach for improvement.
• Optimize resources : Build driver and equipment schedules; balance workloads to maximize productivity and control costs.
• Problem‑solve in real time : Triage service issues (breakdowns, delays, accessorial), initiate corrective actions, and document incidents accurately.
• Report and improve : Maintain precise operational records (manifests, logs, metrics) and contribute ideas to improve on‑time service, quality, and cost.

The ideal candidate should possess the following:

• 0-3+ years in dispatch, logistics, manufacturing, or distribution (transportation/route coordination experience a plus).
• Bachelor's degree preferred (not required).
• Clear, professional written and verbal communication skills.
• Strong problem‑solving, analytical, and attention‑to‑detail skills.
• Proven ability to multitask and stay organized in a fast‑paced environment.
• Leadership mindset with the ability to coach and support front‑line teams.
• Working knowledge of TMS/dispatch tools, basic Excel/Sheets, and comfort with dashboards and KPIs.