Sr Regulatory Operations Manager

Magnit Global; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

Airbnb is seeking a data-centric regulatory operations professional for a 12-month contract, fully remote in the United States. You will scale compliance programs across legal, vetting, and business teams, owning end-to-end processes with an agile, builder mindset.

Ideal candidates have 8+ years in operations or regulatory programs, strong data skills (SQL/Excel), and experience with CRM tools like Salesforce, Asana, and Airtable. AI-enabled tooling and cross-functional collaboration are valued.

Qualifications

• 8+ years of progressive work experience in operations, regulatory operations, or project management.
• Experience leading compliance or operational programs at scale with cross-functional teams.
• Strong analytical and data skills, proficient in SQL and Excel.

Responsibilities

• Own compliance programs and align strategy with execution across stakeholders.
• Collaborate with Legal, Engineering, and Operations to design scalable processes.
• Identify opportunities to optimize regulatory workflows using data and AI tools.
• Lead change management and documentation of best practices.

Skills

SQL

Excel

Regulatory operations

Data analysis

Communication

AI tools

CRM tools

Change management

Vendor management

Project management

Tools

Salesforce

Asana

Airtable

Job description

This is a contract role through Magnit for our client, Airbnb. This is a 12-month contract with potential to extend and/or convert and is fully remote in the United States only. This role is on W-2 only and is not a corp to corp opportunity.

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in more than 100, 000 cities and towns located in 220+ countries and regions across the globe. Every day, Hosts offer unique stays and one-of-a-kind activities that make it possible for guests to experience the world in a more authentic, connected way.

Airbnb was born with a creative spirit, and it’s one of the most defining parts of our culture. We use our curiosity and imagination to come up with unconventional solutions. These are the ideas at the core of Airbnb:

• Our community is based on connection and belonging.
• Our creativity allows us to imagine new possibilities for people.
• Our responsibility is to all of our stakeholders.
• It takes a unified team committed to our core values to embody these ideas, and our fast-moving team is committed to leading as a 21st century company.

The Cities team is a cross-functional product team that supports guests, hosts, and local governments to ensure successful global compliance with local regulations while scalably sustaining company growth. Within Cities, Services and Experiences are brand new verticals that further enhance the guest experience through services that make their stay more special or experiences that explore new places with the locals who know it best.

The difference you will make:

We are seeking a data-centric, entrepreneurial operator to join our agile Services and Experiences Regulatory Operations team. In this role, you’ll help scale regulatory compliance strategies for a fast-evolving, global landscape—supporting legal, vetting, and business teams to design smarter, more efficient processes.

This is not a traditional regulatory operations job. We value curiosity, learning, and pragmatic innovation. You’ll own compliance programs, align strategy and execution across diverse stakeholders, and present to both cross-functional peers and leadership.

You’re energized by improving how things work, thrive on leveraging data and technology, and can balance being scrappy with polished communication. Ultimately, your work will help Airbnb unlock new business opportunities and maintain trust within our Services and Experiences community.

A typical day:

Serve as a collaborative partner to Legal, Engineering, Supply, Scaled Operations, supporting daily operational needs while identifying opportunities to test and apply improvements to areas including, vendor performance, forecasting, and pipeline health.

Establish and maintain operational rhythms—owning stakeholder management, project tracking, documentation, and process improvement.

Identify and implement opportunities to simplify, streamline, and automate regulatory workflows—leveraging AI and technology to reduce manual work and boost efficiency.

Work closely with Policy, Legal, Engineering, Data Science, and Operations to align roadmaps and deliver impactful, measurable results.

Partner with cross-functional leaders to explore, test, and implement new tools, including AI-enabled solutions, ensuring successful rollout, enablement, and adoption.

Analyze operational and regulatory risks, identify strategic opportunities, and build reporting and tool infrastructure that supports evolving compliance needs.

Lead change management and continuous improvement initiatives, supporting front-line teams and documenting best practices to drive efficiency and effectiveness.

Self-sufficient in SQL — able to pull, analyze, and interpret data to inform decision-making.

Skills

8+ years of progressive work experience in operations, management consulting, regulatory operations, or project management within dynamic, ambiguous, entrepreneurial environments

Experience leading compliance, regulatory, or operational programs at scale, preferably with exposure to cross-functional teams and systems/process innovation

Strong analytical, data, and problem-solving skills (Proficient in SQL, Excel)

Demonstrated ability to translate business and compliance challenges into system and process solutions

Excellent organizational, written, and verbal communication skills, including presentation and change management experience

Deep curiosity and initiative—excited by new technology, AI, and automation tools in the regulatory space

Hands-on, “builder” mindset—comfortable piloting and implementing solutions, not just advising

High attention to detail; ability to manage shifting priorities and thrive in ambiguity

Experience with CRM or workflow tools (Salesforce, Asana, Airtable, etc.)

Exposure to AI-enabled tools in compliance, legal, or operational settings

Background supporting frontline operations teams through tool enablement and process rollout

Belonging & Accommodations:

Airbnb is committed to working with the best and brightest people from the broadest talent pool possible. We believe a diversity of ideas fosters innovation and engagement, and allows us to attract the best people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. If you need assistance, or reasonable accommodation during the application and recruiting process, please connect with your talent sourcing partner.