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Airbnb is building an AI-driven growth platform within its CRM engineering group to expand supply and strengthen relationships with Hosts and Guests. The role focuses on scalable back-end systems, high-volume data workflows, and user-centric experiences.
You will partner with design, product, and data teams to scope initiatives, prototype solutions, and implement impactful features that accelerate Airbnb's growth trajectory.
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day…
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The CRM Engineering team builds world-class tools that drive growth and foster meaningful relationships between Airbnb and its community, including Hosts, Guests, Law Enforcement, Government Regulators, Local Community Leaders, and more. This team tackles some of the most challenging and unique problems faced by our business. Here are a few examples:
Our team is building an AI-driven growth platform to serve as a true growth engine for Airbnb's supply expansion. This platform will leverage AI-driven intelligence to provide sales insights, meet diverse supply needs, help current hosts achieve greater success on the Airbnb platform, and build lead funnels to attract more high-quality hosts to Airbnb. There is immense potential for AI-driven initiatives to revolutionize the supply funnel at Airbnb. This role presents an exciting opportunity to create a unique and impactful platform that addresses complex business challenges. In this position, you will closely collaborate with and influence stakeholders across technical, business, product, and design teams to identify, scope, and deliver critical initiatives. As you lead efforts across these stakeholders and work with a distributed team of engineers, you will also actively contribute to prototyping, evaluating, and implementing solutions. This is your chance to make a lasting impact on Airbnb's growth trajectory and technology landscape!
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