Sr Regional Training Manager

Worldwide Flight Services (WFS); Irving (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

DailyPay

Awards program

Medical benefits

Travel discounts

Wellness program

401k

Internal mobility

Job summary

Worldwide Flight Services (WFS) seeks a Senior Regional Manager of Training to lead operational training, ensure compliance, and develop programs for airline passenger, cargo and ground handling processes within a designated region.

You will oversee training design, audits, and certifications, collaborating with station managers and senior leaders to advance safety and quality standards across multiple locations.

Qualifications

• Minimum five years in airline ground handling, cargo safety, security, or training.
• Ability to lead diverse teams and work across cultures.
• Knowledge of TSA, FAA, IATA, OSHA, CBP guidelines for operations.

Responsibilities

• Lead training department activities under Directors of Training and VP of Training and Quality Assurance.
• Coordinate with field managers to deliver initial and recurrent training.
• Evaluate training compliance across stations to ensure records are current.

Skills

Leadership

Training management

Regulatory knowledge

Compliance audits

Communication

MS Office

Education

High School Diploma

Bachelor's degree preferred

Tools

MS Office

Job description

Take a Huge step in your career and join Worldwide Flight Services. WFS employs over 22,200 of the finest professionals in ground handling across a global network of more than 170 locations and 22 countries on five continents. A career with us opens up a world of opportunities to develop your existing skills, to learn new skills, and to experience working with different customers and cultures with the sole aim of always delivering a world-class service. WFS provides a full-service capability that includes Aviation cargo, Airline passenger, and Aviation ramp services. Our team of people is highly trained, highly skilled, and confident airport service professionals who are supported by local training and development. We are passionate, capable, and always willing to explore new opportunities presented by customers all over the world.

About WFS

Join our Worldwide Flight Services and Oxford family and contribute to the timely delivery of cargo shipments, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations, 27 countries, and on 5 continents. Are you ready to take off on your next career with us?

Job Summary

The Senior Regional Manager of Training leads the management and maintenance of operational training and assists in the development of compliance, procedural and operational training for airline passenger, cargo and ground handling processes within a specific region and additionally maintains management oversight of training programs compliance in field locations.

Responsibilities

• Lead training department activities under the direction of Directors of Training and VP of Training and Quality Assurance.
• Coordinate with field general managers/station managers and station training personnel to ensure personnel receive both initial and recurrent training specific to their job functions
• Evaluate training compliance in assigned stations to verify all records are complete and ncurrent and that daily operations fully meet government and WFS Standards
• Provide Train – The -Trainer certifications and assist local management personnel and designated station instructors on new procedures, government regulatory bulletins and training deficiencies
• Assist with the development, revisions and designing of training courses and programs
• Verify all mandated training has been completed by stations in assigned region
• Perform station/process training audits with focus on training, safety, security, and quality training programs.
• Document and submit reports for assigned region of responsibility to company Directors of Training and Quality Assurance and the Vice President of Training and Quality Assurance
• Assist and coach stations to complete required daily and weekly inspections as mandated by the company and department
• Verify stations in assigned region complete all reports as required by any government agency or official airport authority
• Monitor Regional Training Manager’s activities to ensure they are aligned with team initiatives and responsibilities
• Attend and host meetings with other managers to assist and inform of all training, safety or security related issues being discussed
• Compile data to submit to Directors of Training and Quality Assurance to assist in proposals for improvements to processes and procedures.

Minimum Requirements

• High School Diploma or equivalent required.
• Minimum five years or equivalent experience in airline ground handling/cargo safety, security, or training required. A combination of experience and education will be considered.
• Demonstrated knowledge and ability to work effectively with individuals and groups with a variety of management levels, identities, cultures, backgrounds, and ideologies in a global environment.
• Knowledgeable in all appropriate domestic and international guidance and regulations (e.g. TSA, FAA, IATA, OSHA, CBP, pertaining to transportation operations and Worldwide Flight Services.
• Knowledgeable in Federal Air Regulations pertaining to Worldwide Flight Services’ Passenger, Cargo and Ground Handling operations ‘
• Excellent leadership and organizational abilities
• Strong oral and written communication skills, excellent presentation and interpersonal skills.
• Ability to read, write, fluently speak and understand the English language
• Ability to use a computer and applicable MS office software
• Ability to work with little or no supervision and alone or as part of a dynamic team

Preferred Skills

• Bachelor’s degree or technical school preferred.

Physical Requirements/Working Conditions

• Travel as approved by the Sr. VP of Safety and Security North America or the Vice President of Training and Quality Assurance and any other required company approving official.
• Must be able to perform the following functions in variable weather and environmental conditions:
• Push, pull, bend, stoop, twist, turn, reach, crawl, or grip as necessary to demonstrate job functions and operate required equipment.
• Work in restricted spaces as necessary to demonstrate job functions.
• Work in a high noise level environment.
• Tolerate dust, jet fumes, and toxic chemicals.

Perks & Benefits

• Want your pay in advance? Access your pay when you need it through DailyPay app!
• Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
• Need quality medical care? Multiple options for both full and part-time employees!
• Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
• Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
• Want to invest in your future? 401k program offered!
• Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.