Regional Training Manager

FALL CREEK FARM & NURSERY; Dallas (TX); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

DailyPay pay advancement

On the spot awards

Medical care options

Wellness programs

401k

Internal mobility

Job summary

Worldwide Flight Services (WFS) seeks a Regional Training Manager to oversee and develop compliance, procedural, and operational training for airline passenger, cargo, and ground handling within a designated region. You will also oversee audits for safety, security, and quality and coordinate training across stations.

The role requires strong leadership, collaboration with field managers, and deep knowledge of applicable domestic and international guidance (TSA, FAA, IATA, OSHA).

Qualifications

• High School Diploma and two years or equivalent experience in airline ground handling/cargo safety, security, or training.
• Demonstrated knowledge of regulations (e.g., TSA, FAA, IATA, OSHA) and global operations.
• Excellent leadership and organizational abilities.

Responsibilities

• Coordinate with field general managers and station trainers to ensure initial and recurrent training.
• Evaluate training compliance in stations to verify records are complete and current.
• Provide Train-the-Trainer certifications and assist with new procedures and regulatory bulletins.
• Assist with development, revisions and design of training courses and programs.
• Verify mandated training completion by stations in the region.
• Perform audits with focus on training, safety, security and quality policies.
• Document and submit reports to Directors of Training and QA and the VP of Training and QA.
• Assist stations with daily/weekly inspections as mandated.
• Meet with managers and airline representatives for training or audit issues.
• Compile data for improvement proposals to processes and procedures.

Skills

Leadership

Communication

Presentation skills

Interpersonal skills

MS Office

Education

High School Diploma

Experience in airline ground handling/cargo safety/training

Tools

MS Office

Job description

Career Opportunities: Regional Training Manager (15090)

Requisition ID15090-Posted09/10/2026-Regular Full-Time-Safety-United States-Texas

Join our Worldwide Flight Services and Oxford family and contribute to the timely delivery of cargo shipments, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations, 27 countries, and on 5 continents. Are you ready to take off on your next career with us?

Job Summary

The Regional Manager of Training manages and maintains and assists in the development of compliance, procedural and operational training for airline passenger, cargo and ground handling processes within a specific region and additionally maintains management oversight of audit programs for safety, security, and quality and oversight.

Responsibilities

• Coordinate with field general managers/station managers and station trainers to ensure personnel receive both initial and recurrent training specific to their job functions
• Evaluate training compliance in assigned stations to verify all records are complete and current and that daily operations fully meet government and WFS Standards
• Provide Train – The -Trainer certifications and assist local management personnel and designated station instructors on new procedures, government regulatory bulletins and training deficiencies
• Assist with the development, revisions and designing of training courses and programs
• Verify all mandated training has been completed by stations in assigned region
• Perform independent station/process audits with focus on training, safety, security, and quality policies & procedures as needed
• Document and submit reports for assigned region of responsibility to company Directors of Training and Quality Assurance and the Vice President of Training and Quality Assurance
• Assist, and coach stations to complete required daily and weekly inspections as mandated by the company and department
• Verify stations in assigned region complete all reports as required by any government agency or official airport authority
• Attend meetings with other managers to assist and inform of all training, safety or security related issues being discussed
• Compile data to submit to Directors of Training and Quality Assurance to assist in proposals for improvements to processes and procedures
• Assist on special projects and events as needed or perform other duties as required
• Meet with customer/airline representatives when/directed as needed for training or audit related issues
• High School Diploma and two years or equivalent experience in airline ground handling/cargo safety, security, or training.
• Demonstrated knowledge and ability to work effectively with individuals and groups with a variety of management levels, identities, cultures, backgrounds, and ideologies in a global environment.
• Knowledgeable in all appropriate domestic and international guidance and regulations (e.g., TSA, FAA, IATA, OSHA, CBP, pertaining to transportation operations and Worldwide Flight Services.
• Knowledgeable in Federal Air Regulations pertaining to Worldwide Flight Services’ Passenger, Cargo and Ground Handling operations.
• Excellent leadership and organizational abilities.

Preferred Skills

Strong oral and written communication skills, excellent presentation and interpersonal skills.

Ability to read, write, fluently speak and understand the English language.

Ability to use a computer and applicable MS office software.

Ability to work with little or no supervision and alone or as part of a dynamic team.

Must be able to perform the following functions in variable weather and environmental conditions:

• Push, pull, bend, stoop, twist, turn, reach, crawl, or grip as necessary to demonstrate job functions and operate required equipment.
• Work in restricted spaces as necessary to demonstrate job functions.
• Work in a high noise level environment.
• Tolerate dust, jet fumes, and toxic chemicals.

Physical Requirements/Working Conditions

• Remain in a stationary position 50% of the time.
• Occasionally move about inside the office to access file cabinets, office machinery, etc.
• Constantly operates a computer and other office productivity machinery such as a calculator, copy machine and computer printer.
• Reach above and/or below shoulder.
• Handle/grasp documents or office equipment.
• Sit and/or stand for short or extended periods of time.
• Lift/carry/move objects, files and documents up to 10 pounds.
• Work in an office environment using standard office equipment.
• Talk, listen, and speak clearly on telephone.
• Maintain regular and punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
• Want your pay in advance? Access your pay when you need it through DailyPay app!
• Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
• Need quality medical care? Multiple options for both full and part-time employees!
• Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
• Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
• Want to invest in your future? 401k program offered!
• Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.