The Sr. Quality Technician is responsible for supporting the Quality and Manufacturing Operations on a plant wide basis across all raw material, process and product lines as assigned. This includes: ensuring compliance to in-house specifications, standards and good manufacturing practices; rejection of nonconforming lots; defect and root cause analysis; first article inspections; oversight of the Calibration System; interacting with vendors to reduce variability of incoming materials; communicating process and product quality issues in a timely manner to manufacturing, quality and all appropriate cross-functional departments.
Responsibilities
- Perform visual, functional and/or dimensional inspections and/or audits in accordance with inspection instructions and specifications to verify that quality, production, and customer standards/requirements are met. Document findings and relay any discrepancies to the appropriate personnel. Ensure inspection status of product is clearly identified.
- Utilizing statistical methods and/or defect analysis understand and resolve product quality issues relating to non-conforming product. Disposition non-conforming product (DR’s and RMA’s) in a timely manner. Recommend corrective action when needed. Communicate with vendors as needed to improve incoming quality.
- Train Shop employees in the use of inspection gages and techniques, test procedures and requirements, and standard work as required.
- Make recommendations on inspection, product, productivity, tracking, reporting and/or scrap improvements, while maintaining or improving current quality standards.
- Oversee the Calibration System. This includes maintaining the Calibration Database, ensuring gages are calibrated per the due dates, coordinating site visits and outside calibration with calibration vendors, timely communication with department personnel regarding out-of-tolerance and/or lost gages, recommend and implementing corrective actions for gages that do not meet requirements, and minimizing cost of unnecessary in-house calibration trips or calibration of inactive items.
- Practice Lean philosophy and participate on Kaizen events.
- Perform general housekeeping duties to provide a safe working environment at all times.
- Additional duties as assigned.
What will help you thrive in this role?
- High school education plus one-two years advanced technical education OR equivalent work experience required.
- Minimum of 5 years prior experience in a manufacturing environment required.
- Experience with measurement equipment required.
- CMM Programming experience.
- Good communication (written & verbal) and interpersonal skills.
- Analytical and problem solving skills with ability to organize and interpret complex data with basic math skills.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Must interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Strong attention to detail, efficiency and accuracy.
- Ability to work independently and exercise independent judgment.
- Ability to manage multiple and changing priorities.
- Self-motivated and energetic.
- Innovative thinker.
- Maintains positive and professional attitude.