Sr QA Manager, Distribution & Warehouse

Philips; Town of Mount Pleasant (NY); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

PTO

401k match

HSA

Stock purchase plan

Education reimbursement

Job summary

Philips in Mount Pleasant, PA, is seeking a Sr QA Manager for Distribution & Warehouse to orchestrate QA objectives, monitor KPIs, and resolve complex quality issues across supplier and warehouse networks.

You will lead talent management, ensure regulatory alignment, and drive CAPA and root cause analysis while preparing for FDA readiness and audits.

Qualifications

• Bachelor's or Master's in Quality Management, Supply Chain Management, Engineering, Science or equivalent.
• 5+ years of experience in Medical Device, Quality Assurance, Quality Control, Quality Audit, Compliance Coordination or Warehouse Operations.
• 5+ years of experience with medical device regulations and standards, Leadership, QMS Management, Quality Audits, CAPA, Root Cause Analysis, Data Analysis.
• Office presence required: 3 days in office for our office-based teams; onsite role.

Responsibilities

• Orchestrate operating objectives and plans, monitor KPIs and resolve complex QA issues.
• Manage supplier processes, inspections, and recalls; oversee supplier quality and regulatory compliance.
• Lead talent management within the QA organization including selection, performance, compensation and development.
• Partner with QA and suppliers for third party warehouses, inspection plans and incoming inspection requirements.
• Lead internal and external audits and support FDA readiness for distribution and warehouse facilities.

Skills

Quality leadership

KPIs tracking

Regulatory compliance

Audits

Data analysis

Education

Bachelor's or Master's in Quality/Engineering/Science

Job description

Sr QA Manager, Distribution & Warehouse

Job Description

In this role you Are responsible for orchestrating operational objectives and plans, monitoring KPIs, resolving complex quality assurance issues, managing supplier processes, overseeing product recalls, maintaining supplier quality, and leading talent management within the organization to drive productivity and alignment with company goals.

Your role: Implements quality assurance policies and strategies to determine methods, techniques, and evaluation criteria in quality assurance, ensuring alignment with organizational objectives for optimal outcomes.

Manages talent across the quality assurance team, while driving employee selection, performance management, compensation management, career development, and ensuring effective operational management.

Partner with Supplier Quality Assurance for the establishment and oversight of third party contracted warehouses, inspection plan set up, incoming inspection requirements.

Reviews and monitors operational key performance indicators (KPIs) to evaluate the success of operations, actively participates in the development, modification, and execution of company policies impacting immediate operations, with potential implications across the organization.

Utilizes wide-ranging experience and professional expertise, creatively resolves complex issues aligned with company objectives, distinguished by additional specialized knowledge and recognized as an expert in the field.

Guides the review and approval of finished products manufactured for and by the company, manages all inspections and inquiries regarding the operation of manufacturing sites and collaborates with relevant company groups to ensure compliance with company standards, regulations and approved manufacturing process specifications.

Leads external and internal audits, aids in regulatory compliance gap closure.

Support new, integration, and transfer projects while assuring regulatory compliance and FDA readiness for distribution and warehouse facilities.

Leads external and internal audits, aids in regulatory compliance gap closure.

You're the right fit if: Bachelor's / Master's Degree in Quality Management, Supply Chain Management, Engineering, Science or equivalent.

5+ years of experience with Bachelor's in areas such as Medical Device, Quality Assurance, Quality Control, Quality Audit, Compliance Coordination or Warehouse Operations or equivalent.

We prefer 5+ years of experience with medical device regulations and standards, Leadership, QMS Management, Quality Audits, CAPA, Root Cause Analysis, Data Analysis.

You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Office/Remote position.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. This is an office role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture.

Philips Transparency Details

The pay range for this position in Mount Pleasant PA is $120,000 to $170,400 Annually. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates.

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Mount Pleasant PA.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace. At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life. For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health. Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success. It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism. To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.