Director, Quality Programs-Integrated Supply Chain (ISC)

Philips International; Plymouth (MA); On-site; USD 181,000 - 288,000; Full time

Job summary

Philips seeks a Director of Quality Programs for Integrated Supply Chain to lead enterprise and site-level quality initiatives across FDA-regulated medical-device manufacturing environments. You will direct large-scale, global programs to strengthen the quality system, improve compliance, and drive operational excellence.

We value 10+ years of strategic leadership in quality programs, PMP/Six Sigma preferred, and a strong regulatory background in ISO 13485/14971 and 21 CFR.

Qualifications

• Minimum 10+ years in FDA-regulated medical device manufacturing/supply chain environments with strategic leadership of quality programs.
• Experience managing PMO/ Quality teams including budgeting and workforce planning.
• Strong understanding of ISO 13485/14971, 21 CFR 803/806/820, GMP, GDP.

Responsibilities

• Lead and mentor a team of Program Managers and data analysts for quality programs.
• Develop and implement strategic plans for quality programs, including AI initiatives.
• Oversight of quality compliance projects within timelines and budgets.
• Collaborate cross-functionally with Operations, Engineering, and Supply Chain.
• Report on project status and compliance to senior management.

Skills

Leadership

Strategic planning

Quality management

Data analytics

Regulatory knowledge

Education

Bachelor's degree in Quality or Engineering

Six Sigma or PMP (preferred)

Job description

Job Title Director, Quality Programs-Integrated Supply Chain (ISC)

The Director, Quality Programs-Integrated Supply Chain (ISC) provides strategic leadership for enterprise and site-level quality programs within FDA regulated medical-device manufacturing environments. This role will lead large scale, global, cross-functional programs that strengthen the quality management system, improve compliance, reduce risk, and advance operational excellence.

Your role:

• Leadership and Team Management: Lead, mentor, and manage a team of Program Managers and data analyst responsible for quality programs. Foster a collaborative and high-performance culture within the team. Provide guidance, support, and development opportunities to ensure team effectiveness and professional growth.
• Strategic Planning and Execution: Develop and implement strategic plans for quality programs, including Artificial Intelligence (AI), that align with organizational goals and regulatory requirements. Oversee the planning, execution, and completion of quality compliance projects to ensure they lead them in accordance with timelines, budgets, and objectives. Identify and address potential risks and issues that could impact project success.
• Product Quality, Quality Management System, Compliance and Standards: Ensure adherence to industry standards, regulatory requirements, and internal quality policies. Monitor and evaluate the effectiveness of quality programs, making adjustments as needed to maintain compliance and improve outcomes. Stay informed about industry trends and best practices to continuously enhance quality programs. Lead improvements in data and analytics by improvement current tools and practices.
• Cross-Functional Collaboration: Collaborate with other departments, including Operations Quality, Operations, Engineering, Business , and Supply Chain, on programs and outcomes. Serve as the primary point of contact for quality-related inquiries and concerns from internal stakeholders.
• Reporting and Documentation: Prepare and present reports on project status, performance metrics, and compliance to senior management. Ensure accurate and timely documentation of quality program activities, including project plans, reports, and compliance records.
• Continuous Improvement: Drive a culture of continuous improvement by implementing best practices and innovative solutions to enhance quality and efficiency. Lead initiatives to identify opportunities for process improvements and implement corrective actions as needed.

You're the right fit if:

• You have a minimum of 10+ years’ experience in FDA regulated medical device manufacturing/supply chain environments, providing strategic leadership for large scale, global, cross-functional quality programs/projects.
• You have a proven track record of successful program/project management, transformation, change management, continuous improvement and team leadership in a matrix environment.
• You have proven experience in functional management of PMO/Quality teams, including budgeting, workforce planning, Performance Management, Employee Engagement/ Retention, Succession Planning, coaching, training, etc.
• You have a strong understanding of Medical Device regulations/standards including ISO 13485/14971, 21CFR (803, 806, 820, etc.), MDD/ EU MDR, GMP, and GDP.
• You have proven expertise utilizing/improving data analytics- Quality KPI’s/Data Analysis to assess program/quality/team performance and identify process and continuous improvement opportunities.
• You’re able to effectively communicate, influence and build relationships with cross-functional team members at ALL levels.
• You have a minimum of a Bachelor’s degree in Quality, Engineering or a related Scientific discipline (required). Advanced degree or relevant certifications (e.g., Six Sigma, PMP) preferred.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

How we work together:

We believe that we are better together than a part. For our Office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. This is an Office role.

About Philips:

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody, everywhere, has access to the quality of healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture.

Philips Transparency Details:

The pay range for this position in Plymouth, MN is $170,000 to $270,000

The pay range for this position in Cambridge, MA is $181,000 to $288,000

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered.

Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.

Details about our benefits can be found here.

Additional Information:

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Plymouth, MN or Cambridge, MA. This role may require travel up to 25%.

Equal Employment and Opportunity:

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace. At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life. For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep&Respiratory Care and Personal Health. Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success. It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism. To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and TitleI of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact888-367-7223, option5, for assistance. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.