Sr. Project Manager

Insight Global; Seattle (WA); On-site; USD 120,000 - 170,000; Full time

Job summary

Insight Global is seeking a Technical Project Manager to oversee hardware upgrade projects across North America retail locations. The role emphasizes coordinating cross-functional teams, managing budgets, and delivering executive-level summaries.

Candidates should bring 7+ years of TPM experience in dynamic settings, proficiency with PM tools (preferably Microsoft Project), ServiceNow experience, and strong communication skills to bridge tech and business audiences.

Qualifications

• 7+ years of experience as a Technical Project Manager in fast-paced environments with ambiguity.
• Experience with Microsoft Project or equivalent PM software.
• Ownership of project finances, stakeholder management, timelines, risk analysis, and executive visibility.

Responsibilities

• Monitor project milestones and deliverables; proactively identify and escalate risks or delays.
• Facilitate cross-functional collaboration by organizing meetings with internal teams and external vendors.
• Track and reconcile project budgets; process invoices and support financial reporting with finance and procurement.

Skills

Technical Project Manager experience

Microsoft Project

Stakeholder management

Effective communication

Microsoft Office

Retail/Restaurant PM experience

ServiceNow

Tools

ServiceNow

Job description

Job Description

An enterprise retail company is looking to bring on a Technical Project Manager to help support hardware upgrade projects across their North America retail locations.

Responsibilities may include, but are not limited to:

• Monitor project milestones and deliverables, proactively identifying and escalating risks, or delays.
• Facilitate cross-functional collaboration by organizing meetings and working sessions with internal teams and external vendors.
• Track and reconcile project budgets, process invoices, and support financial reporting in collaboration with finance and procurement teams.
• Creation and maintenance of project dashboards, status reports, and executive-level summaries to support effective stakeholder communication.
• Serve as a central point of contact for project-related inquiries, helping to streamline communication and reduce operational bottlenecks.

Skills and Requirements

• 7+ years' experience as a Technical Project Manager, specifically working within a fast-paced dynamic environment with high degrees of ambiguity to deliver large, complex, simultaneous projects.
• Experience with Microsoft Project (highly preferred), or equivalent Project Management software.
• Experience owning all aspects of project management, including but not limited to project finances, stakeholder management, driving timelines, executive presence, and risk analysis.
• Superior communication skills with the ability to effectively communicate to diverse audiences and all levels of the organization. Ability to bridge communication gaps between technology and business users. Ability to foster open team communication.
• Proficiency in Microsoft Office.
• Project Management experience within the retail/restaurant industry, specifically upgrading old technology.
• ServiceNow experience.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].